Greetings @User_CS3KK, Testing on my end, it seems that NetSuite already has a system in place for Customers on Credit Hold that prevents new Item Fulfillments from being created, as well as prevent existing Item Fulfillments from being updated. See the sample screenshots below: Customer Record: New Item Fulfillment:…

Greetings @User_XQ321, Upon checking, showing Custom Fields on the Pay Bills/Bill Payments Bulk Processing Page is currently a limitation of NetSuite. The following related Enhancement Request has been filed for a possibility of future implementation: Enhancement 193372: Customize the Bill Payment page to show a custom…

Greetings @User_RHKAB, See the solution I provided in the related thread below in which the same question has been asked: Hope this helps. If you find this reply to your question useful, others might be as well. By clicking the “Yes” button for “Did this answer the question?” below, you’ll be able to help the community…

Greetings @Craig_Verde, Upon checking, there is no option yet to disable the Inline Editor Sublist Header Tooltips feature that was rolled out on the NetSuite 2022.2 release. However, a defect has been filed to add the option. Here are the details of the defect: Defect 683841: Netsuite Version 2022.2 > Ability to Disable…

Hi @Benjamin Paul - USA, Did the given solution work on your end? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will also…

Greetings @esabis, Thank you for posting a new inquiry in NetSuite Support Community. Tagging our gurus @Patrick Fresnosa-Oracle and @Clarisa De Torres-Oracle who might be able to help you out on this one. To other members who have any ideas, feel free to share them here. -Jack

Greetings @Deano_M, I agree with @John Griffin's answer as well when dealing with Custom Fields. As also mentioned, the Mandatory checkbox is under the Validation & Defaulting subtab shown in the sample screenshot below: If the fields are Standard Body Fields, have you already tried checking if they are listed under the…

Hi @User_Y9BMT, Did the given solution above work on your end? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will also get…

Greetings @Laura K, Upon checking, you cannot set up an approval process yet for Customer Refunds in NetSuite, and currently, the transaction will always be posted to GL upon creation. The following related Enhancement Request has been filed for a possibility of future implementation: Enhancement 391520: Customer Refund >…

Greetings @Benjamin Paul - USA, We are pleased to inform you that it is possible to display the converted Amount based on the Exchange Rate value in a Custom Field. See the screenshots below for a sample custom field setup: Expected Result: Hope this helps. If you find this reply to your question useful, others might be as…

Greetings @PaulFleetwood, I will be assisting you with this concern on @Kristoffer Viray-Oracle's behalf. I have tested your Workflow setup on my end, and I was able to reproduce the same issue when the Deposit Application is created via the Accept Customer Payments page. It seems that Scripts also don't work so this could…

Greetings @User_F5KU8, Thank you for posting a new inquiry in NetSuite Support Community. Our gurus who specialize in this subject will look into your inquiry and will get back to you with an update. To other members who have any ideas, feel free to share them here. -Jack

@User_ZCWF3, Regarding your additional question, unfortunately, only SuiteScript is capable of doing it since Workflows cannot search records that are not linked/joined directly to the current record where it is running. To set proper expectations, please be informed that the scope of our support here in NetSuite Support…

Hi @User_R6WMC, Thanks for the screenshot. But have you already checked the Center Tabs page? Per checking, the settings described might be only the possible cause of the issue. See the sample screenshots below: -Jack

Hi @Dwight Schrute, Have we provided what you are looking for? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the response post which will also help us and the other community members track replies that are meaningful and you will also get…

Greetings @User_Y9BMT, Upon checking, the reference to the Shipping Phone Number (record.shipphone) on the Advanced Templates does not work due to a limitation. The following related Enhancement Request has been filed for the possibility of addressing the limitation in the future: Enhancement 34237: Addresses>Add option to…

Greetings @Tybrneryan, Upon checking, the Shipping Carrier field is not yet exposed to Workflows. The following related Enhancement Request has been filed for the possibility of making the field available in the future: Enhancement 290230: Workflow> Customer / Transaction record> Ability to Expose Shipping Carrier field…

Hi @Owen Ramirez, Did the suggestion above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will…

Thanks as well for the additional details @User_ZCWF3. It is possible to create an Ad Hoc record for each Item Fulfillment line via the Sublist Action Group feature of SuiteFlow. The records will be created upon saving the Item Fulfillment. See the screenshots below for a sample Workflow setup that you can follow to get…

Greetings @Dwight Schrute, The set of available fields on the Entity Bank Details record is dependent on the selected Payment File Format and most of those fields are Script Fields which are added via scripts and cannot be found and customized on the Custom Form. See the sample screenshots below: Available fields for SEPA…

No worries @User_ZCWF3. Anyway, assuming that you need to get the Item and Quantity from the Item Fulfillment lines, if there are multiple lines which line should we get the value from? -Jack

Thanks for the update as well @Katelyn M Pitts. Our suggestion depends on each user to show the field on Bill Payments to ensure the workflow works as intended. So, I understand why you opted to develop a Custom Solution instead. Regardless, it's great to hear that you have addressed the concern. -Jack

Greetings @User_1J19L, Thank you for sharing your concern in NetSuite Support Community. We will look into this and will get back to you with an update. To other members who have any ideas, feel free to share them here. -Jack

Hi @User_R6WMC, Did the given solution above help resolve your concern? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will…

Hi @drcashin, Do you still need assistance with this inquiry? If so, we would appreciate you providing the additional information we were requesting in the previous post. -Jack

@User_ZCWF3, the screenshot in my previous post is just an example, and I said that Ad Hoc Queue Creation Request should be selected in the Record Type field on your end which you already did as I can see on your latest screenshot. With that said, the next step would be to complete setting the fields in the sublist shown…

Greetings @Owen Ramirez, We are pleased to inform you that setting up a separate Approval Workflow for a specific subsidiary is possible. To do it, the Initiation Condition on the old and new workflows needs to be set accordingly to. On the new approval workflow, set the Condition on the Workflow Definition Page to…

Thanks for confirming @User_ZCWF3, Are the Item and Quantity fields on the Ad Hoc Queue record not available in the Field list on the sublist under the Parameters section of the Create Record Action? See the sample screenshot below: -Jack

Hi @Vernita, Apologies as well for the not-so-soon reply. Glad to hear that you have managed to make the solution work. -Jack

Hi @User_EKY01, Did our suggestions above work on your end? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will also get…