Greetings @Eklon Eleuterio, Can you clarify what you are trying to do in SuiteScript that requires you to filter the open lines from a PO? -Jack

Greetings @User_OZBPI, Upon consulting internally, our SCIS team said that they received cases recently about this error and have also identified a potential solution to the issue by adding the Certificate in config.json file locally on your computer to SCIS Mobile Certificate Fingerprint in NetSuite UI. Refer below for…

@Amjad Kasem, Can you try using the attached script below that I revised if it will work on your end? Note: Change the extension of the file to .js before uploading it to NetSuite. The only change I did was to follow the recommended coding convention for 2.x scripts which is to pass an object as parameter to methods, and…

Thanks for providing the requested information @Amjad Kasem. Can you try adding the following code after * @NScriptType UserEventScript: * @NModuleScope SameAccount -Jack

Thanks for the update, @Amjad Kasem. Can you provide the screenshot of your latest revised code here so we can check? -Jack

Hi @Amjad Kasem, Upon analyzing your script, the syntax error you are encountering is likely caused by the stray HTML character entities in your code such as ' and <. To resolve this, substitute the character entities with the literal values they represent (i.e. replace instances of ' with the literal single…

Greetings @User_60FBN, Please be informed that we are currently looking into your concern here. We will get back to you once we have an update or need additional information. -Jack

Greetings @SanjeevV, Thank you for posting a new inquiry here in NetSuite Support Community. Tagging our gurus @Dominica Sevilla-Oracle and @Elychelle Gulen-Oracle who might be able to help you out on this one. To other members who have any ideas, feel free to share them here. -Jack

Thank you for providing the case number, @YYF. The community would also appreciate if you could provide updates here throughout the case resolution. -Jack

Greetings @Casey_Long_, To address your requirement, follow the steps below: 1. Under the "Pending Approval" state of your PO Approval Workflow, open the settings of the Send Email Action. See the sample screenshot below: 2. On the action settings, check whether an Email Template or a Custom Email Message is used under the…

By the way, I have redacted the sensitive information (Email Address & Account Number) from your screenshots on your behalf. Please be reminded to check this for every comment that you post. -Jack

Thanks for confirming @Amjad Kasem. I think I figured out what's going on based on the indicated part on the error page shown in your screenshot below: The indicated HTML URL encoding characters in the error page suggest that you were using the wrong double quote character which is the Left Double Quote (“). The correct…

Thanks for confirming @Amjad Kasem. Does the same error page show up when you click the "Forgot your Password?" link? -Jack

Hi @Amjad Kasem, Did you put the HTML file inside the Images folder as instructed in the Help Center and SuiteAnswers Article, and have the Available without Login option enabled? See the sample screenshots below: As for making your Custom Login Page look like the Standard NetSuite Login Page, you need to further customize…

Thank you for showing us some screenshots as proof of the issue you are encountering, @YYF. Since we cannot reproduce the same issue, it seems to be a potential account-specific defect. With that said, we recommend filing a case with NetSuite Customer Support to report the issue and for them to further investigate. Let us…

Greetings @YYF, Testing on this, I was able to reproduce your concern only when an inactivated form is still marked as Preferred. Once I set the only active Custom Form as Preferred, it is now being used by default as expected. With that said, can you double-check if you have marked the only active custom form as Preferred…

Thanks for the update @Ivan Babiichuk. You might be on to something with your observations. Looking into the SuiteScript Records Browser, the fields in question are not listed. Therefore, they could not be officially scriptable yet, despite scripts being able to set them on some scenarios. Furthermore, the behavior you…

Hi @User_JJC0O, Did the given solution above work on your end? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will also get…

Hi @User_RRIOM, Did the given solution above help resolve your concern? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will…

Hi @Ivan Babiichuk, Upon testing, I was able to populate the Item Fulfillment fields in question using the script in the screenshot below which is similar to the version shown in your screenshot. However, as you can see, I have added the call to the save() method for the record object to commit the changes that your script…

Greetings @GuppyPhish, You can add a checkbox to the desired transactions by creating a Transaction Body Field in Customization > Lists, Records, & Fields > Transaction Body Fields > New. Then, enter the field name in the Label field, select Check Box in the Type field, and under the Applies To subtab, mark the Transaction…

Greetings @Amjad Kasem, Testing on this, it seems that the HTML code suggested in the Help Center and SuiteAnswers Article 51469 is apparently missing something important, hence the error you are getting. The missing part is a "/" character within the relative URL assigned to the action attribute of the form tag. See the…

Hi @US Water Systems, Inc., Testing on this, it seems that the Shipping Method is automatically carried over from the Estimate to the Sales Order without mapping the Ship Via field in the Transform Record Workflow Action. Can you confirm if this is also the behavior on your end? -Jack

Greetings @User_E15G4, Thank you for sharing your concern here in NetSuite Support Community. We will look into this and will get back to you with an update. To other members who have any ideas, feel free to share them here. -Jack

Hi @J Dela Rosa, Thanks for following up on this thread. Since the possible fixes we suggested do not work for you and there seem to be multiple users who reported that they encountered the same issue, we recommend that you submit a case to NetSuite Customer Support, as it could be a potential defect. Let us know if you…

You're welcome @User_JJC0O 😀 For your additional question, refer to the template code snippet below: <#if record.entity.cboxFldId> <#--Insert the code here that prints the prices--> </#if> Note: ReplacecboxFldIdwith the Field ID of the Custom Checkbox Field you created on the Customer Record. Let us know how this goes on…

Thanks for providing additional details, @User_RRIOM. It appears that the field in question is a Custom Segment rather than a Custom Field. It is also shown that the Mandatory option for the segment is disabled, so the field being mandatory might be caused by an existing Script or a Workflow. With that said, one way to…

Greetings @US Water Systems, Inc., Please be informed that we are currently looking into your inquiry here. We will get back to you once we have an update or need additional information. -Jack

Greetings @Ivan Babiichuk, Please be informed that we are currently looking into your concern here. We will get back to you once we have an update or need additional information. -Jack

Greetings @User_JJC0O, Upon checking, it seems that the Rate and Amount fields on the Sales Order Item Lines are not available in the Data Model of the Advanced Packing Slip Template. That is why you were not able to print their values. However, a workaround is available which is to create Custom Transaction Line Fields…