Jam Amper-Oracle Silver Trophy

Hi @Martha Hakes, Kit items are non-inventory bundles of multiple member items sold as a single unit. Gross profit is calculated as revenue minus cost of goods sold (COGS), but kits handle this differently for estimated vs. actual figures. Estimated Gross Profit (During Sales Cycle) When the Gross Profit feature is…

Hi @Dale Glen, There are no confirmed changes in NetSuite's 2025.2 release notes explain the "Make Copy" button failing in "view all" mode for Quote/Estimate lines. Since you mentioned that this was working before, we highly recommend that you create a case with NetSuite support to investigate this matter further. The…

Hi @mardel, You are correct: if you have multiple non-working days to enforce, you should use the AM WC Calendar CHG process after calendar updates. This synchronizes your work order schedules with the updated calendar and ensures finite scheduler accuracy. Additionally, NetSuite Advanced Manufacturing (AM) uses work…

No worries @brocha! Always glad to help :)

Let us know if you need further assistance on this. Thanks!

Hi @brocha, In NetSuite, price levels on item records are sorted alphabetically by name or by creation order/internal ID (not customizable via forms). The order in which price levels appear is generally set globally and is not customizable per item or per user. To reorder, you have two options: Alphabetical sort: Rename…

Hi @Salma Salsabila, Yes, in NetSuite, you can enter decimal quantities (up to 5 decimal places) in the quantity field on purchase orders for both inventory items and non-inventory items. This applies as long as the non-inventory item type supports purchase transactions (e.g., non-inventory for purchase or resale), and the…

Hi @User_PCF01 You may follow the articles below: 73752 Item Fulfillment Saved Search > Expose Only Positive Quantities for Inventory and Non-Inventory Item 73504 Behavior of Criteria Main Line in an Item Fulfillment Saved Search 94851 Send Email Alert using Transaction Saved Search when Item Fulfillment Status Changes…

Hi @Gab JS, This isn’t a NetSuite issue but a change in Microsoft Teams/Outlook: by default Teams (desktop) and Outlook (Windows) now open web links in Edge to support the side-by-side view. In other words, even if Chrome is your Windows default, Teams and Outlook will try to launch links in Edge unless you change the…

Hi @Chandanesh, Per checking of internal documentation, "Preparing Planned Standard Cost Rollup" page is where user can refresh the status, which will be Processing. When everything is done, the status will be Complete. This change was introduced on the latest 2025.2 changes. Unfortunately there is currently no preference…

Hi! Let us know if you need further assistance. If there's none, kindly click "Yes"on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi Connor, To set a default location for all items on purchase orders in NetSuite (especially useful if you only have one location), follow these steps: Go to Setup > Accounting > Preferences > Accounting Preferences. Click on the Order Management subtab. In the Default Location for Purchase Orders list, select your main…

Hi @A K M Farid, No worries! Just let us know if you need further help on this :)

Hi @Nursalim, We highly recommend that you create a case with NetSuite support to investigate this matter further. The support team will be able to examine the duplicate of your account in a secured QA environment, ensuring they have the correct configuration to address your concern. We appreciate yourcooperation and…

Hi @A K M Farid, You can also check out this article: Error when Edit and Save Sales Order. Thanks!

Yes, installation of SuiteApps are typically sensitive with roles. Glad that this now worked on your end. Have a great day ahead @User_AA5RC!

Hi @User_AA5RC, The error message “An error occurred during validation of Custom Objects against the account. Details: Invalid custom record type” typically appears when there is a conflict between existing custom objects (like custom roles or record types) in your NetSuite account and those included by the NetSuite…

No worries! Releasing a PPO does NOT automatically firm it. These are distinct actions: Release: Changes PPO status to "Released," making it available for processing (e.g., approval or conversion to a PO). It remains vulnerable to being purged during the next MRP run if not firmed. Firm: Locks the PPO (status: "Firmed") so…

Yes, NetSuite MRP doesn't automatically treat unconverted (released but unfirmed) PPOs as "useless" or overwrite them without manual firming.

Here @Valdi! Creating or Editing a Planned Order

Hi @Elizabeth Vance, The standard cost for an assembly is calculated and maintained separately from the actual BOM and Routing used on specific Work Orders. The standard cost of the assembly item is typically set manually or via cost roll-ups (based on the "Preferred" BOM and Routing at the time of the roll-up). Please not…

Hi @User283824, Have you seen @Tigran Shahnazaryan's comment on this? For reference, you can also refer to SuiteAnswers ID: 28128 Costing Methods

Hi! As previously mentioned, a planned order signals to MRP that the supply plan should remain stable and not be automatically cancelled or modified in the next MRP run. However, if a PPO is only “released” and not actually converted to a PO, NetSuite still does not recognize it as a “real supply” transaction. Therefore,…

No worries! Let us know if you need further help on this :)

Hi @Valdi, NetSuite MRP purges Open planned purchase orders (PPOs) on each run and regenerates them for unmet demand. Your "released" PPO (123) likely stayed Open (or wasn't fully processed), so the next run created #456 for the same gap. Released PPOs are protected only if firmed/committed. In your scenario (today Sep 13,…

Hi @Vernita, We are glad to have you with us today, and we extend our gratitude for posting within the NetSuite Support Community! Greetings to all! We have a community member in need of our assistance. Please feel free to offer your knowledge and insights to support them. Your contributions are of great value and deeply…

Hi @User_BNAZ6, Summary of your question: You want to capture start and end times (with dates) for work order operations in NetSuite. The standard screen (Production Data Entry) only allows you to enter the run time in minutes and an end time, rather than both a start time and end time, which would allow the system to…

Hello! Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi @User_OGQAD, You’re correct, the estimated gross profit uses the current average cost, so it takes time to fully reflect cost increases if there’s still inventory at the old price. When the purchase cost spikes but the sales price doesn’t get reviewed, NetSuite will keep calculating Est. Gross Profit based on whatever…

Hi @User_OGQAD, The Est. Gross Profit on sales order line items is calculated as (Amount - Estimated Extended Cost), where: Amount = Rate × Quantity (line revenue). Estimated Extended Cost = Quantity × Cost Estimate (per unit cost based on selected type). With this, The $6.92 cost is likely the current Average Cost of the…