Hi @OracleUser_2L0OF, As of the moment, PHP isn't recognized in the entirety of the File Cabinet, including the Web Site Hosting Files folder. Kindly refer to the SuiteAnswers article below for the supported file types that could be uploaded in the File Cabinet: Title: File Types Recognized in the File Cabinet | Answer ID:…

Hi @OracleUser_2L0OF, I'm not too sure if I understood your question correctly but basing from your question, I made some few points of assumptions: Your main site domain, www.domain.com, is hosted in NetSuite You want to use a Landing Page hosted in somewhere else The said Landing Page hosted somewhere else would have the…

Hi @OracleUser_F0FC1, I agree with Sajishan that custom scripts may be affecting the RP Web Store that may not entirely affect the processes in the NetSuite UI. Should the issue persist even after undeploying them in the RP Web Store Account, it would be best to file a NetSuite Support ticket to further investigate this…

Hi @"KennyT" I did further investigating using our Standard Test Accounts as well as consult our Technical Engineers for the relevance of the categories to show based on the Item Search Results page but it seems it'll need a more meticulously designed script to only show the relevant Commerce Categories on the Search…

Hi @"imawhale", Apologies for the late response on this. Since you mentioned that you're currently learning SCA 2020.1's architect from the Netsuite Learning Portal, may I ask if you could forward the URL or at least the title of the article/document so I could also take a look and review it? Just wanted to make sure that…

Hi @"KennyT", I get it now. Thanks for clarifying! I'll go ahead and do some investigation on my end and get back to you as soon as possible! Kind regards, Jan Alfred Forbile-OracleAsk A Guru

Hi @"KennyT", Just wanted to clarify on a few points you made: * "A customer puts 100 ml glass beaker in the item search box and hits enter. The search results page displays the relevant results of all of our products."* I'm assuming this is specific to the search results drop-down? * You have a sub category for Glass and…

Hi @"eleran", Apologies for the inconvenience on the matter. We have had a couple of instances like yours in the past which later turned out to be an issue on the Theme being used on the Web Store. Before that, may I ask what the Theme's name and version you are currently using for your Web Store? Also, since you mentioned…

Hi Mark_BRIT, Unfortunately,there's no current extension that displays a Calendar in SuiteCommerce Standard/SuiteCommerce Advanced Web Sites. However, it might be possible that the feature you are asking could be done via Customization by developing a Custom Extension. * SuiteAnswers Article Title: Develop Your Extension *…

Hi @"Central Scrutinizer", Unfortunately, extending the Web Store's session time is currently considered as an Enhancement for now as it's currently not supported in NetSuite's out-of-the box features. * Enhancement 405192 : Site Builder / SCA > Session Time Out > Ability to Set Session Time Out Period in the Web Store I…

Hi @"farrago", Unfortunately, having or making the Credit Limit default to any value/s is considered as an Enhancement for now as it's currently not supported in NetSuite's out-of-the box features. This is detailed in the SuiteAnswers article Multi-Subsidiary Customer Feature Limitations (Answer ID: 70186) * Enhancement:…

Hi @"farrago", Confirm the following setting (but not limited to) to ensure that a Credit Limit Hold is enforced: * Navigate to Setup > Accounting > Accounting Preferences > General tab > Accounts Receivable portlet:* Customer Credit Limit Handling = Enforce Holds * Customer Credit Limit Includes Orders = True * Navigate…

Hi KennyT, The availability message put in by NetSuite for a specific item depends on which setting on the Out of Stock Behavior is selected for the said Item Record. * You may find the Out of Stock Behavior field by navigating to any Item Record > Web Store sub tab > Stock and Pricing Behavior section > Out of Stock…

Hi Tom, I believe the best course of action would be to file a Support Ticket for Support to better assist you in troubleshooting this concern. As per initial assessment, this seems to be a critical issue on your end and would need immediate action to resolve the said issue. Also, it seems you have also posted the same…

Hi Tom, I believe the best course of action would be to file a Support Ticket for Support to better assist you in troubleshooting this concern. As per initial assessment, this seems to be a critical issue on your end and would need immediate action to resolve the said issue. Kind regards, @"Jan Alfred Forbile-Oracle"

Hi Everyone, The status found in the https://status.netsuite.com/ has now been updated for the NA Central datacenter: "An event in our NA Central facility resulted in a degradation of performance for customers local to that datacenter when using shopping and checkout functionality. Service has now been restored for all…

Hi Everyone, An event in our NA Central facility has resulted in a degradation of performance for customers local to that datacenter when using shopping and checkout functionality. Operations Engineers were notified of the issue by monitoring and are working to resolve it as quickly as possible. We have also filed a Defect…

Hi Everyone, We are seeing a trend of NetSuite Customers/Users receiving the same error message and same result on their end. We advise that all Customers/Users experiencing the behavior to file a Support Case for this issue to be properly addressed and investigated. Thank you so much for your understanding on the matter.…

Hi @"lclasaint", Thanks for your question! I'll check on this to give you an accurate answer. Kind regards, Jan Alfred Forbile - Oracle Ask A Guru Jan Alfred Forbile-Oracle

Hi @"kmd_14170", Let me check on this on our end. I'll do some research first and testing to provide you an accurate answer. I'll get back to you as soon as possible. Kind regards, Jan Alfred Forbile - Oracle @"Jan Alfred Forbile-Oracle"

Hi, Thank you for your question. This seems to be a possible issue on the NetSuite Mobile Application. I advise that you file a support case regarding the same concern so that the representative that would be handling the case would further investigate the issue. Should you have more information to provide, please feel…

Hi @"faisalabdulmoid_39498", I've seen that you have filed a support case regarding the said issue. We'll be coordinating internally to provide you the best possible answer. Kindly refer to the support case moving forward. Thank you! Kind regards, @"Jan Alfred Forbile-Oracle"

Hi @"jbowyer", Thanks for your question! However, I saw that you created a case for this inquiry, 3630360 SCA > how to expose a custom field to the facets_item_cell_grid.tpl the model object is not available, that's currently being handled by one of my colleagues. Rest assured that the representative is currently working…

Hi @"adhokane" You are very much welcome. Let us know if you need further assistance. Kind regards, Jan Alfred Forbile - Oracle Ask A Guru Jan Alfred Forbile-Oracle

Hi @"3944911", From your question, it seems that you wanted to add an out-of-stock message and display the available quantity of an item in the Web Store. Also, the SuiteAnswers you mentioned seems to lean more towards the Item Record in the NetSuite back-end or the NetSuite User Interface and not in the Web Store side,…

Hi adhokane, In addition to what @"Sajishan Sivakanthan-Oracle" discussed, there were SuiteAnswers articles available but those are specifically for Site Builder Web Stores. The articles I found are listed below: * Title: Capture the IP Address of the Customer from the Webstore | Answer ID: 14146 * Title: Capture the IP…

Hi @"adhokane", Checking internal documentation, it seems that tracking the IP Address of a Web Store user is currently filed as an Enhancement. There were SuiteAnswers articles available but those are specifically for Site Builder Web Stores. The articles I found are listed below: * Title: Capture the IP Address of the…

Hi @"3969370", From what I checked, for Site Builder Web Stores with Elbrus extensions, the templates would be usually found in the Modules folder in your Development Environment Folder. For this scenario where you would want to edit the template for the Login/Register page, it could be found when you navigate to the…

Hi @"adhokane", No problem. Let us know if you need further assistance. Kind regards, Jan Alfred Forbile - Oracle Ask A Guru Jan Alfred Forbile-Oracle

Hi @"adhokane" Just wanted to add with what@"Sajishan Sivakanthan-Oracle" mentioned regarding SMT Multi Language Support that would be implemented in a future release; We would like to set proper expectations that, as per checking the Enhancement record, there's still no date mentioned on when it would be released. The…