Jervin Nicholas Teopengco-Oracle · SuiteBuilder · Silver Crown

Hi @jmack_admin, Unfortunately, we can't replicate this on our test accounts due to your concern's configuration. You've also mentioned that you tried adding style for width. I would like to ask if you have tried adding style for both height and width? For example: height: 100%; width: 100%;? This way is should inherit the…

Hi @Paul Salkeld, Thank you for confirming. I'm now able to replicate this wherein I can't find the For Invoice Grouping field as well on the Finance Charge Custom form. I'm currently testing this on my end if there's any workaround for this. As for the custpage_ fields, I'm currently having this checked with our…

Hi @RS_RS, Good day! Upon checking on this, I was able to Preview this without encountering any errors by manually typing the curly braces. Can you try deleting the { and } on the codes and manually re-type them? Let me know how it goes. Thanks! ============================== If you find this reply to your question as…

Hi @Nickey, Let us know if the information provided in my previous comment was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you have a great…

Hi @User_0HNLG, Let us know if the information provided in my previous comment was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you have a…

Hi @User_CDQ4X, My apologies for the late revert. I would like to confirm if this is happening on NetSuite or OpenAir? Thanks!

Hi @Martha Hakes, Unfortunately, this is a current system limitation since using the After Field Edit trigger on Set Field Display Type actions in workflows are not yet available for Sublist fields. Which means, we cannot use a Line field as a trigger to make another line field to show up. We appreciate your understanding…

Hi @DanishBernadeth, Per checking on SuiteAnswers: Recurreunce is the Numerical value for the amount of time to pass for the action to be executed again. As for Delay, is the Numberical value if you want the action to execute after a certain number of hours or days after the record has entered the state. You can read more…

Hi @DanishBernadeth, Good day! I would like to confirm if the Workflow Action has also executed based on the logs? If not, I would also like to confirm if the condition set is being met? Thanks!

Hi @User_0HNLG, Good day! ☺️ After further testing on this, we could create a Custom Transaction Line field as a workaround. Please see the steps I did below: Navigate to Customization > Lists, Records, & Fields > Transaction Line Fields > New On the Custom Line Field page, set the fields below: Label: <Input your name…

Hi @User_0HNLG, Thank you for the detailed explanation. I'm able to replicate this in our test accounts. I'm currently testing ways on how to solve this. I'll update you once I'm done testing. Thanks!

Hi @User_HIG7E, Glad you were able to solve it! 😊

Hi @Nickey, I'm still unable to set it manually. On a brigther note, I just used the Planned status in my testing instead. With that said, would you be able to try the changes I've made to the Workflow Action? Please see the changes below: Triggering Client Fields: Order Status Formula: {orderstatus} = 'Built'…

Hi @Nickey, I've tried enabling WIP on my Work Orders however, I'm still unable to manually change it to Built as seen on my screenshot below: With that said, would you be able to provide us the steps done when manually setting the Status field while the WIP checkbox is checked? Thanks!

Hi @RS_RS, My apologies, I just edited/updated my initial reply a few minutes after your reply. In there, I provided a SuiteAnswers article wherein it tackles about the Date Range Selectors. Let me know if you had the chance to read this. Thanks! 😊

Hi @RS_RS, Good day! 😊 I would like to confirm if I'm getting this right. On the Send Email action on Workflows, you wanted to have a visualization/how the Start Date field works? If yes, I believe this SuiteAnswers articule would help: SuiteAnswers 40229 - Date Range Selectors I hope this helps! 😁…

Hi @jmack_admin, Thank you for providing these. We're currently testing this on our end. We'll let you know once we're done. Thanks!

Hi @User_I4Z2V, Unfortunately, we cannot reproduce your concern via our test-account due to your concerns' configuration. We recommend you to create a case in NetSuite support to further investigate your concern. That way, Support will be able to further check the duplicate of your account via the secured QA environment…

Hi @Mark Halsey, Unfortunately, the Currency2 field type cannot be used in Custom Fields. I would also like to mention that I've tried using this formula ROUND({cost}, 6) on the Custom Field (Currency). However, it still resulted in 2 decimal places. We appreciate your understanding on this system limitation.

Hi @Nickey, Upon checking on my test account, I'm unable to change the Status into Built manually as seen below: Or if the Built is 2 and the Quantity is 3, the Status field is not editable even on edit mode: However, if you're able to manually edit the Status field to Built on your end, I believe we can setup a Workflow…

Hi @jmack_admin, Good day! Would you be able to provide the SuiteAnswers articles that you followed? So that we could try to do this in our test accounts and see if we are able to replicate the errors. Thanks!

Hi @User_I4Z2V, Thanks for confirming. I would also like to confirm if the sales reps/order writers field are custom fields? Are they able to see these fields on the Invoice records? I believe the AR Manager Role or Sales Role does not have permissions to view this fields. Thanks!

Hi @Mark Halsey, Good day! Sending a gentle follow up on this in case you weren't able to read my previous reply. Thanks!

Hi @User_0HNLG, Good day! Sending a gentle follow up on this in case you haven't read my previous reply. Thanks!

Hi @RS_RS, Good day! Upon checking on this on my end, I was able to replicate the issue wherein it's not working. I believe this is because we are trying to set multiple emails on the Email field which is not possible by default. With that said, I tried setting the field type of the Stored Value field to Free-Form text and…

Hi @Paul Salkeld, Good day! Upon checking on your screenshot, it seems like it's different from the Finance Charge on my test account: I would like to confirm if you're using the Standard Finance Charge? Also, would you be able to check if there's a Customize > Customize Form on the upper right of the page? As for the…

Hi @User_0HNLG, Yes, the Sales Order HTML & CSS. That way we could use it to replicate it in our test accounts and further check on the concern. Thanks!

Hi @Vernita, Good day! Sending a gentle follow up on this in case you haven't read my previous reply. Thanks!

Hi @User_I4Z2V, Good day! 😊 Are you using the same Custom PDF Template or Custom Transaction forms? Thanks!

Hi @RS_RS, Upon further checking, it seems like this is not achievable via saved search. As a workaround, I believe we could have another Scheduled Workflow on the Customer record that will set the values of a New Custom Field by sourcing the Contact Emails field. This way, we'll have a Custom Field that has the Store…