Joe CW Bronze Medal

@Mark Derrick That worked! Thanks for your help, saved me from a headache! Joe

Thank you, we will open a support case.

Hi Micah, Thank you for answering the question. Basically, my report, "Income Statement - Cash Basis", has changed from previous periods. We have PDF's of the Income Statement from previous periods that show different numbers than what we see now if we run the same report in Netsuite. The numbers that have changed are the…

Thank you, I'll look for that article.

I wouldn't mind learning to do this myself, but I'm not sure how involved it is. If there is an experienced Netsuite coder who wants to help, I'm willing to pay for the work. Ideally, I would hire someone to create the necessary process and also show me how to duplicate that same process myself for future needs.

Thank you for your help. If I run the report as a scheduled script, can I refer to the results of the report through scripting?

Thank you. That means the saved search method above won't actually work for me. I need the results to be available in saved searches.

Thank you for the bump, Evan! Hi Angela, Thank you for your response. I have watched all of the free webinars, used the user group search and also used the QIP training. I guess I'm wondering if there are additional resources out there that power users have found helpful with the advanced site customization. The webinars…

Thank you Mimi, I appreciate your response. I'll figure it out eventually... Kathy Murrer

HI Mimi and Ofer, Did you ever find a solution to this issue? I'm starting fresh now and I want to start from the "no theme" site. Unfortunately, I can't see the code for the templates that my "no theme" site is using. I looked at the source for my pages, but there's so much there that I'm a little overwhelmed. It's…

Hi Sylvia, Thank you for your help. I would like many transactions to autofill, so I'm not sure if this is the best method for me. Is there another way to fix this only for this situation? Thank you again, Kathy Murrer

Hi all, I am having some trouble with this also. My web site customers are having order errors due to AVS mismatch, but they are not being informed of the reason when the error happens. Yesterday, a customer called because he had 4 authorizations against his debit card. We receive "error during checkout" e-mails, but no…

Thank you Nick, I appreciate your reply! I will call Cybersource and see what we can do from there. Sincerely, Kathy Murrer

Hi there, I researched Cybersource, Merchant E-Solutions, and Nova through Costco. I was offered better rates over the phone from salespeople than their published rates. I was able to negotiate will all of them, and I ended up choosing Cybersource. Make sure you ask about monthly fees and minimums, per transaction fees,…

No, I haven't opened a case. There is an enhancement request 20022. Does anyone know a way to get this to work now? I simply need to spit out a cash basis balance sheet. It seems like it should be easy. Maybe I'm making it harder than necessary. Thanks, Kathy

I am running into a problem. I need to run a Balance Sheet with the Net Income row showing our Cash Basis Net Income. I have checked the "cash basis reporting" box in the Setup/ Accounting/ Accounting Preferences/ General Tab. When I run a Balance Sheet, the Net Income row is referring to the Income Statement, which uses…

We also have this problem. I did figure out how to get through to Google support. I had to choose random problems and then wait for an e-mail. When I got a response from support, I was able to reply to it with the actual problem. Here is what they said. [INDENT]I've reviewed your situation and looked at a few orders but…

We do sell some items on Ebay, but we reduced our listings this year. The fees are too high to sell items under $10. Our Ebay customers want to repeat buy on Ebay only. We convert very few customers to our web site. Ebay raises fees often, always with a pretend spin about benefits to sellers. Amazon is similar, but we have…

We have the same problem, but I think I figured it out. Do you remember setting up a "standard shipping" option when you created your Google checkout settings inside Netsuite? You have to choose a "standard shipping" option for each of your shipping methods that you want to be available to your Google Checkout customers. I…

tHabib, Please let us know when you believe this error will be corrected. It is costing us a lot of money every day. Thank you, Kathy Murrer

tHabib, Please let us know when you believe this error will be corrected. It is costing us a lot of money every day. Thank you, Kathy Murrer

Thank you for your news.

How can I track (and see other) defects?

Evan, We are having this problem with my web site, www.collectingwarehouse.com. Has the solution been found? Kathy Murrer

Staci, You also asked about importing orders from an existing Ebay store. To import into Netsuite, the order needs to begin in Netsuite. This means that existing store items' sales will not import. Also, if you relist an item outside of Netsuite, that order will not import either. Kathy Murrer

Hi Staci, I just recently tested out the Netsuite Ebay connection. I found that the listing capability was not complete for my needs. There is no field for Ebay weight, so Netsuite brings in the item weight. For me, Ebay weight is a packaged weight and item weight is an unpackaged weight. So this didn't work for me. Also,…

To give other forum users an update - I worked further with the Ebay module to determine usability, and I have found that I am not able to use it in its current state. Apparently, it is going to be upgraded in the next major release.

Hi Baruch, 1. Most Ebay users only use USPS for international shipping. Whether Netsuite supports these is not really important. We can create our own shipping items to match. However, it is important that we have these choices in our Ebay options to pass through to Ebay. For international shipping, Ebay offers three drop…

Well, as long as we're reporting Ebay problems - I am a brand new Netsuite user. I wavered for a long time, and I finally purchased when I saw that Netsuite was advertising an Ebay module. My sales rep knew nothing about the module, so I asked for a live demonstration before I made my final decision. When I had the live…

Hi Baruch, Thank you for your reply. 1. International Shipping options for Ebay, or overall for Netsuite? 2. Thank you for this - I received my notice e-mail. 3. Let me know what you find out. 4. There needs to be. There are a couple of issues here. One is simply a checkbox issue. Netsuite simply needs to tell Ebay - yes,…