@Joahnna Given Uy-Oracle Hello Joahnna, Sorry about the late answer. I did follow your idea and created a new 'comment' custom field and it does work. Is it normal that now the function works for any item fulfillment that is created but does not update older item fulfillments. Also I still cannot figure out why the first…

Hi Joahnna, Thanks again for your reply and looking into this for me. Here is below Customer Part Number field. (by the way I cannot modify this field as the owner is a former NS Professional Services (do you know if I can become the owner of this file ?). Even though only Sale item is selected when I click the 'apply to…

Hello, @Jack Daryl Espiel-Oracle @Joahnna Given Uy-Oracle Has anyone figured out what the issue could be ? Thanks in advance for your thoughts, Regards, Julien

Hi Joahnna, Thanks for your reply. I did check what you suggested and all involved forms are selected accordingly. But I am not sure you understood my problem: I use two fields: CPN + a custom field named "Comment". They both appear correctly on SO and IF. Now I am trying to create a third custom field which uses a formula…

Hi @Ivy Lopez-Oracle , Thanks for your quick feedback. I use the same "Comment" custom field for both SO and IF. Thanks

Thanks a lot for your quick reply, I just realized that the saved search transaction type was actually item fulfillment and sales order was the 'applied to transaction'. So the customer part number field had to be selected from the 'applied to transaction fields'. It then ended up working just fine. Thanks a lot for your…