Hello @User_P1XQR, Thank you for submitting a new thread! You can create a new Landing Page using and it would not have to be added to the navigation bar of your website but still be accessible via the direct URL that you set for it. You can do so by going accessing Site Management Tools on your website and going to…

Hello @User_P1XQR, Thank you for submitting a new thread! I have done some research on your concern and unfortunately the ability to create a forum is currently not supported on SuiteCommerce or SuiteCommerce Advanced. There also are no NetSuite developed Extensions or SuiteApps that would support this functionality. We…

Hi Imelda @User_82RRL, I tested this further on my own test account and I believe the cause of the issue is the use of the characters "%01" in your promocode. This is because making use of the "%" symbol followed by two digits in within a URL will trigger something that is called URL Encoding in modern browsers. URL…

Hi @User_82RRL, May we ask if you still require assistance on this concern? Kindly let us know on the thread if you were able to resolve the issue on your end so that other community members may find the solution provided useful in the future. Thank you! -Leonard

Hi Imelda @User_82RRL, May we ask what shipping carrier you are using? Which shipping items are affected? If you are using FedEx, kindly check if you are using the same account number as your production account. You can do this by going to Setup > Accounting > Shipping > Carrier Registration and verifying if you are using…

Hi @Donald MacCormick, Thank you for sharing your workaround to the issue on the thread! I am sure our other community members facing similar security problems will find your results useful.

Hello @JoshPNW, Thank you for posting a new thread! Please allow our gurus some time to check on this concern and they will get back to you as soon as possible. To our other community members please feel free to share your thoughts on the thread! Thank you!

Hi Imelda @User_82RRL, It should still be possible to place test orders on your sandbox webstore. Is the behavior also reproducible when creating a Sales Orders in NetSuite UI or only on the webstore? You can also check the available shipping methods for your website to see if they are configured correctly on your sandbox…

Hi @User_82RRL, The reason you are receiving a "page not found" error is because there is no opening symbol for the to define the query parameters on the URL. This is done by adding a "?" symbol to the end of the product page's URL. The "&" sign used in the example is used when adding multiple query parameters. I did check…

Hi @User_82RRL, Thank you for submitting a new thread! Are you using the Administrator role to access the website record? Is it possible for you to provide a screenshot of what you see under Commerce > Websites > Website List > Shopping > Shopping Basics on your production account? Can you ensure that the Promotion Codes…

Hello @Donald MacCormick, Thank you for posting a new thread! There have been reports of this kind of attack on SuiteCommerce websites reported by other customers and our most common suggestion is to implement a Captcha system via customization or to submit a vote for Enhancement 137220 Web Store > Registration > Support…

Hello @317paddy, Thank you for submitting a new thread! Enabling the Customer Support and Service Feature should not have any negative impact on your website's commerce activity. The only notable change would be the addition of the Cases tab to the My Account page of your website as documented on SuiteAnswers Article:…

Hi Sam @Wuebben Design.com, That looks like a simple yet effective way to solve the problem. I am sure our other community members will appreciate you sharing your workaround on the thread so thank you very much for sharing! -Leonard

Hello @classicwine, I just wanted to follow up to check if you still require our assistance on this concern or if you were able to contact the Support team, kindly let us know the outcome on the thread so that other community members can benefit from your findings. Thank you! -Leonard

Hi Sam @Wuebben Design.com, I just wanted to follow up to see if you still need our assistance for this concern. Otherwise, kindly let us know if the provided solution worked for you so that other community members can benefit from our discussion. Thank you! -Leonard

Hello @classicwine, Thank you for submitting a new thread! May we request that you answer the following questions so that we may assist you better: What version of SuiteCommerce are you using? Are you experiencing the same issues with Sales Orders created in NetSuite ERP? What are the expected and actual results? What…

Hello @User_82RRL, Welcome to the community and thank you for posting a new thread! If you have configured your sandbox webstore's domains in the past they should be listed on the website record itself under Commerce > Websites > Website List > Edit Website Record > Domains. However, if this is the first time you are…

Hi Sam @Wuebben Design.com, Thanks for submitting a new thread! If the Micro-Series-thumb.jpg image is just a smaller version of the Micro-Series-00.jpg image, I would assume this would be to improve the performance for your product listings page. If this is the case, I can suggest that you make you make use of the Image…

Hello @tbstout2, Thank you for posting a new thread! It would be helpful if you could provide some additional details so that we may assist you better: Are you using a Site Builder or a SuiteCommerce website? If you're using SuiteCommerce what version are you using? Under your Commerce > Website List > Edit Website Record…

Hey @User_H7U29, Thank you for posting a new thread on the community! I've done some research on this feature and unfortunately the ability for contacts to view the orders of other contacts while the Individual carts for each customer contact preferences is set is currently not yet supported on SuiteCommerce Standard and…

Hi @User_APJB4, Welcome to NS Support Community and thank you for posting your concern here! For new members, we suggest that you visit the NetSuite Support Community - Frequently Asked Questions (FAQs) for more information regarding the community. We also encourage that you update your profile, add a profile…

Hi @kastnerd, I just wanted to follow up to see if you still have additional questions regarding this concern. Kindly let us know on the thread so that we can see how we can help out! Thank you! -Leonard

Hello @NetSuite4All, Thank you for posting a new thread! I've done some research on this feature for the Android Mobile Application. Unfortunately, Push Notifications are not yet supported for Android Mobile Devices. This is currently documented on Enhancement: #491615 Mobile > Android > Push Notifications for Pending…

Hello @Eklon, Glad to have you with us today. Thank you for posting another thread! Please allow our Gurus to review your concern and perform their initial investigation. We will reach out to again when we have updates on this. To our other community members, please feel free to join in on the discussion as well!

Hi @kastnerd, I was able to look into this behavior on SuiteCommerce and SuiteCommerce Advanced websites and determined that there is currently no standard "out of the box" feature that would allow us to validate shipping or billing addresses at this moment. This is currently logged as an Enhancement under 133456 - Go to…

Hi @dspringfield, Thank you very much for the update! I am sure our community members, including myself, will find your insights on this issue useful when facing similar issues in the future. We really appreciate it. Cheers! -Leonard

Hi @User_MOCPY, You're very welcome and thank you for the update! Kindly let us know if you were able to resolve it on your end or if you have additional questions regarding the deployment process. I can also suggest referring to these SuiteAnswers articles if you are setting up your development environment for the first…

Hi @User_MOCPY, Welcome to the NetSuite Support Community! I was able to test this out on my own test account that is using SuiteCommerce Advanced 2020.1 and I was able to produce the following results using the same code logic that you provided via screenshots: May I know what version of SuiteCommerce Advanced you are…

Hello @david.zimmerman, Please let us know on the thread if you still require our assistance on this. Otherwise, kindly mark Yes on the "Did this answer the question? Yes No" for the comment that answered your question. This will help other community members to identify the correct answer in the case that they encounter…

You're welcome, @Bryan Carroll! I am glad I was able to help. It would be great too if you can mark "Yes" in the "Did this answer the question?" for the comment which helped you so that other members who might have the same concern can easily refer to it for the solution. Thank you!