Michelle Jabanes-Oracle Admin

みなさん、時間です！ 正しい解答とその説明については、次の詳細を参照してください。 正解: B. Knowledge Base権限 説明: サポートケースが作成されて割り当てられた場合、できるだけ迅速にお客様へ返信することが重要です。Insert Solution 機能は、サポート担当者が関連するKnowledge Baseソリューションをすばやく見つけてケースに追加するのに役立ちます。 Insert Solution オプションが表示されない場合、またはソリューション検索ページが空白で表示される場合、ユーザーのロールに必要な Knowledge Base 権限が不足している可能性があります。 これを解決するには、次の場所で…

O tempo está acontecendo, pessoal! Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta correta: B. Permissão Knowledge Base Explicação: Quando um caso de suporte é criado e atribuído, é importante responder ao cliente o mais rápido possível. O recurso Insert Solution ajuda os representantes de…

¡Se acabó el tiempo! La respuesta correcta y su explicación figuran a continuación: Respuesta correcta: B. Permiso Knowledge Base Explicación: Cuando se crea y asigna un caso de soporte, es importante responder al cliente lo más rápido posible. La función Insert Solution ayuda a los representantes de soporte a encontrar y…

Time's up, everyone! Kindly see details below for the correct answer and its explanation: Correct Answer: B. Knowledge Base permission Explanation: When a support case is created and assigned, responding to the customer as quickly as possible is important. The Insert Solution feature helps support representatives quickly…

Hi @Anco Distributors This issue may require further investigation, and our Support team may need the full email header and other relevant logs to determine the root cause. I would recommend opening a Support case so the support can investigate this further and identify the appropriate resolution.

Tagging @Victor Melini @ @Jessica Mercado @Dailer Guerrero @Maria Paula 

Tagging @Lucas Santi Garnica @Lucas Ryu @User_Z0VXR @dtemarques @Andre Trecco-Oracle

Tagging @Ricard @IT働楽研究所toya @User_VK9MJ @User_LXM0G 

Hi @User_ZDYHA Development for NetSuite Next is still ongoing, and there is currently no documentation confirming that this feature will be included. If you’d like to see this considered in a future update, you may open a support ticket or submit an enhancement request.

Thank you for updating this thread, @CDuf 😊

Congratulations @Sakshi_Garg and @Divya Unnikrishnan 🎉

🎉 Thank you to everyone who took the time to recognize a colleague last quarter! Every nomination reflects the kindness, teamwork, and positive impact that make our community stronger. We're excited to review all the entries and will be announcing the winner soon. In the meantime, we'd like to extend our heartfelt…

Glad to hear it is working. Thank you for keeping this thread updated, @User_Q3A12. 😊

Hi @User_Q3A12 Could you please confirm whether you tried removing the role from both the Audience and Access tabs? If that didn't help, please try clearing your browser cache and then check whether the target role is still able to access the report.

Hi @User_WW2GS I've sent you a message. Please check it at your convenience, and I’ll wait for your response. Thank you.

Hi @User_OGQAD Upon checking, there is no standard form or role setting that lets you hide only that checkbox. However, you can explore hiding it through a script. The Access or contract roles sublist is related to the Contact / contactroles sublist. For details, see the contactroles sublist in the SuiteScript Records…

Hi @User_OGQAD In the default customer form they are using, set the Give Access checkbox's Display Type to Inline Text. Sample output: Give Access checkbox is grayed out I hope this answers your question.

Hi @BDavisRMG If the security questions continue to appear, please follow the steps below: Log in directly through NetSuite Access NetSuite using https://system.netsuite.com instead of a bookmarked link. Use the NetSuite UI URL Ask your NetSuite Administrator to navigate to Setup > Company > Company Information > Company…

Hi @Dale H NetSuite does not provide user-created report folders for standard Saved Reports. This is tracked under Enhancement Request #160763 Reports > Saved Reports > All Saved Reports > To have an option to create folders to sort the saved reports. Please consider voting for this request on SuiteIdeas and adding a note…

Hi @User_0ZOO0 This feature is not currently available in NetSuite and is tracked under Enhancement Request #80129. Please consider voting for this request on SuiteIdeas and adding a note to explain how this feature would benefit your daily operations. I hope this answers your question. Thank you.

Thank you for your insights, @GauravAgrawal. Hi @Dale Glen, The user’s ability to view System Notes directly on a record does not necessarily provide the same level of access when querying System Notes through a Saved Search. If you want the user to view all the system notes, the Core Administration Permissions must be…

Hi @Arina L Please let us know if you have any other questions. If your question has been answered, we'd appreciate it if you could click "Yes" on the "Did this answer the question?" under the reply that best answered your question.

Hi @CDuf Thank you for sharing this information. This appears to be related to Issue 905666, which was recently fixed. I have also created a support case on your behalf so our support team can further investigate why you are still experiencing the issue. Once the case has been reviewed, could you please share the solution…

Hi @CDuf and @User_GQ8D0 I experienced this too. Do you have another administrator in your company? If there is, you can share the workaround provided here NetSuite Next | Stuck on Loading Page When Switching to NetSuite Next. Ask them to remove and re-add the affected role from your employee record in the NetSuite Next…

Hi @Arina L Contact Saved Search do not support a multi-level join such as: Contact > Customer > Customer Transactions > Sales Order Status Based on testing, we can only pull up Sales Order Status = Billed on Transaction and Customer Saved Searches. As an alternative, you may want to explore a customization, such as…

Hi @Arina L I suggest using the Transaction Saved Search to show the Contacts. Please see my test below. Criteria Tab: Results tab: Sample output: Feel free to add your Date field and other remaining fields to further filter and customize the desired output. I hope this helps.

Hi @Chan Man Please let us know if you have any other questions. If your question has been answered, we'd appreciate it if you could click "Yes" on the "Did this answer the question?" under the reply that best answered your question.

Hi @Chan Man NetSuite does not have a native setting or preference that allows the Estimate to remain linked to the Opportunity while preventing changes made to the Estimate from updating the Opportunity’s status and probability. Achieving this behavior would likely require a customization or script.

@Todd N Niedringhaus @Abhincy_Thomas If you happen to open a support case and they confirm it is a defect, could you please share the issue number in this thread? This will allow other customers experiencing the same issue to open their own support cases and log the defect.

Hi @Abhincy_Thomas, I’m also experiencing the same result when searching for or typing “@” followed by the agent’s name. I recommend creating a support case so the issue can be investigated further, as this may be a potential defect.