Hi @Catriona Bowie, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @kariingvaldson What fields are included in the updated version? How many fields are listed? If there are two fields, try removing one and check if you receive only one email.

Hi @User_Q1DPO Try the following freemarkers and code below. Option 1: ${vendorbill.quantity} ${vendorbill.description} ${vendorbill.rate} ${vendorbill.amount} Option 2: <#list transaction.item as listItem> <p>Quantity: ${listItem.quantity} </p> <p>Description: ${listItem.description} </p> <p>Rate: ${listItem.rate}</p>…

Hi @Elina Kourouzidou Using the setup below, users will only be able to view transactions under the United Kingdom subsidiary: Employee Record - United Kingdom Customer Record - United Kingdom Transaction Record - United Kingdom Custom Role - United Kingdom Regarding the Drag and Drop file folder and File Cabinet folder,…

Hi @User_VA1OM, Per checking, the ability to show the user activity is logged under enhancement #544269. As a workaround, you need to create a saved search per record and use the system notes fields to populate the desired output. Use filters as necessary to narrow down what you want to see on that specific record. Please…

Hi @Benjamin Paul - USA, I am glad it is working now. 😊

Hi @User_BD08X, As per checking, the folder type and the set by for this field is not exposed in a saved search. I looked for any existing enhancement requests but found none. I recommend submitting a request on SuiteIdeas. Please be sure to specify your desired feature in the comments and provide a detailed, concise…

Hi @Catriona Bowie, I would like to check if the solutions provided by Tigran below have worked. Kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll also earn points towards unlocking the Answer…

Hi @User_VA1OM, have you tried using the system notes saved search, as suggested by Jason previously? If this isn't the search you're looking for, could you please provide a sample output of the search?

It seems that one of the following records are not set properly. What are the subsidiaries assigned to the following fields? Please make sure to set the right subsidiary to restrict in the File Cabinet. User's subsidiary File Cabinet > Folder subsidiary Role subsidiary Transaction subsidiary

I would like to confirm the following: Does your script include sending out emails when running this search? Is Jen receiving duplicate emails too? This issue isn’t limited to certain transactions, but occurs with every transaction that triggers the criteria, correct? Have you tried running the search and manually sending…

Hi @kariingvaldson Once you narrow the search results to a single row, it should resolve the duplicate email alert. Please keep us posted. Thank you.

Hi @Catriona Bowie, If you want to check whether a user has been granted login access to NetSuite, you need to create separate searches for each entity. For example, use a Customer Saved Search to check customer login access, and an Employee Saved Search to check employee login access. What role did you use when attempting…

Hi @Benjamin Paul - USA, please make sure the Capture Email Replies feature is enabled. Login as an Administrator Go to Setup> Company> Enable Features Go to the CRM tab Scroll down to the Marketing section Mark the Capture Email Replies checkbox Save After following the steps, the email replies should now be logged to the…

Hi @OliverOO, add necessary filter to narrow the search results. @User_VA1OM, have you tried what @JasonM suggested? System notes track any changes made to a record.

みなさん、時間です！ 正しい解答とその説明については、次の詳細を参照してください。 正解: A. 「設定」>「サポート」>「プリファレンス」>「サポート・プリファレンス」>「自動クローズ時に顧客に通知」 説明: 関連する問題がクローズされたときにケースが自動的にクローズされるときに、顧客にEメール通知を送信することができます。「設定」>「サポート」>「プリファレンス」>「サポート・プリファレンス」に移動します。「通知」で、「自動クローズ時に顧客に通知」を選択します。 詳細は、SuiteAnswers ID 11062 11062 問題管理プリファレンスの設定を参照してください。…

O tempo está acontecendo, pessoal! Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta Correta: A. Configuração > Suporte > Preferências > Preferências de Suporte > Notificar Cliente após o fechamento automático. Explicação: Você pode ter a notificação de e-mail enviado ao cliente quando os…

¡Se acabó el tiempo! La respuesta correcta y su explicación figuran a continuación: Respuesta Correcta: A. Configuración > Soporte > Preferencias > Preferencias de soporte. En Notificación, marque Notificar al cliente al cierre automático. Explicación: Puede enviar una notificación por correo a los clientes cuando los…

Time's up, everyone! Kindly see details below for the correct answer and its explanation: Correct Answer: A. Setup > Support > Preferences > Support Preferences. Under Notification, check Notify Customer Upon Automatic Closure. Explanation: You can have email notification sent to customers when cases are closed…

Hi @kariingvaldson Here are the reasons we receive duplicate email alerts: Your search results contain transactions that appear duplicated. There is another saved search similar to the one you just created. I hope this helps.

Hi @User_Y5ABE, Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @User_EAEVZ, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @User_Y5ABE, It seems that these permissions are related to Web Services. Did your company recently enable any modules in Q4?

Hi @nathanatwesspur I recommend voting for the enhancement request on SuiteIdeas. Be sure to specify your desired feature in the comments and provide a detailed, concise description along with your business needs to help increase its visibility.

Hi @Benjamin Paul - USA Yes, You can use the From Address For Emailed Forms in Setup > Company > Email Preferences. Select the email address you want to show in the From field of email you send with NetSuite: Company Return Email Address – Email is sent from the address you enter in the Return Email Address field at Setup…

De nada, ainda bem que pudemos ajudar!

Hi @User_EAEVZ, You can use the Customer Saved Search and the Results tab, adding the Inactive and Login Access fields. You should then be able to see a list of customers with login access, along with their active status.

You're welcome, glad we were able to help!

Hi @User_EAEVZ, Follow the steps below on how to assign the role. Login as the administrator Navigate to the entity record and click Edit In Access tab, Enable the Give Access checkbox Roles > Select the custom role I hope this helps.

Hi @User_EAEVZ, Do you mean users who have access to your NetSuite account or list of customers? Use Login Audit Trail saved search for users who have access to NetSuite and use an entity saved search for customers.