Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Hi @Benjamin Paul - USA Yes, You can use the From Address For Emailed Forms in Setup > Company > Email Preferences. Select the email address you want to show in the From field of email you send with NetSuite: Company Return Email Address – Email is sent from the address you enter in the Return Email Address field at Setup…

De nada, ainda bem que pudemos ajudar!

Hi @User_EAEVZ, You can use the Customer Saved Search and the Results tab, adding the Inactive and Login Access fields. You should then be able to see a list of customers with login access, along with their active status.

You're welcome, glad we were able to help!

Hi @User_EAEVZ, Follow the steps below on how to assign the role. Login as the administrator Navigate to the entity record and click Edit In Access tab, Enable the Give Access checkbox Roles > Select the custom role I hope this helps.

Hi @User_EAEVZ, Do you mean users who have access to your NetSuite account or list of customers? Use Login Audit Trail saved search for users who have access to NetSuite and use an entity saved search for customers.

Thank you for keeping this thread updated, @User_DHDB1. I am glad that the new saved search works.

Thank you for keeping this thread updated, Jennifer.

Thank you for keeping this thread updated, Shubham.

Hi @Benjamin Paul - USA DKIM is a way to verify that an email is really from the sender it claims to be from. If you want to know more about this, please see the SuiteAnswers below. DomainKeys Identified Mail (DKIM) Email Domains (DKIM) FAQ More Information About DKIM

Great job, everyone! 🎉

Congratulations, @Chelsea Jacobs and @Divya Unnikrishnan! 🏆️

Hi @Vernita The statement in the 'Important Note' means that accounts not associated with any specific department are not bound by the usual access restrictions that apply to accounts with departmental assignments—'own, subordinate, and unassigned' or 'own and subordinates only' restrictions. This applies only to the chart…

What types of transactions and records do you want to appear in the search? Have you checked the access level of these permissions in the role? For example, you need to add Sales Order, Invoice, etc..

Thank you for keeping this thread updated, @Judy Perry! I am glad it showed up on your menus.

Hi @ScandyAndy I've sent you an email and I will wait for your response. Thank you.

Hi @Judy Perry, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @Shubham_Singh I'd like to follow up on this thread. Let us know if you need further assistance.

Hi @gbradley, I'd like to follow up on this thread. Let us know if you need further assistance.

Hi @User_2CE7R, I'd like to follow up on this thread. Let us know if you need further assistance.

Hi Jennifer, I'd like to follow up on this thread. Let us know if you need further assistance.

Hi @User_DHDB1, What is the access level for the 'Customer' permission within this role? Additionally, it's worth noting that the 'Save As' option is available when editing existing saved searches and cannot be utilized when creating new ones.

Hi @ZCarlson, Yes, it is because the email message exceeds the 20MB limit. Hence, as an alternate solution, you can do either of the following: 1. Set the Sending Format to CSV; or 2. You can run report in background (alert me when ready) and see the result from Reports>Scheduled Reports>Report Results. I hope this answers…

Hi @ImeldaSanchez Log in to Production account as Administrator Navigate to Setup > Company > Sandbox Accounts Note: Sandbox accounts are managed from Production account. In order to check any information regarding Sandbox accounts, request a refresh, or activate a refreshed copy, you have to log in to Production account.

Hi @Benjamin Paul - USA, Have you checked Vishnu's suggestion? You can visit https://www.suiteapp.com/ to know more about it.

Hi Jennifer, Please remove the 'Stage' and 'Industry' criteria and preview the changes to see if they meet your requirements. Additionally, I'd like to confirm that Sales Order #10030 does not have any promo codes associated with it.

Hi @User_2CE7R, Were you able to contact support? Please let us know if you need further assistance.

Hi @Leonardo Diego I'd like to follow up on this thread. Please let us know if you need further assistance. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' on @Nayeem Rahman Shaik's comment. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @gbradley, Please ask the user to make sure the browser is set to allow cookies and it does not remove or delete history when closed. For the steps, user may visit How to Enable Cookies in Your Internet Web Browser. I hope this helps. .

Hi @Judy Perry, You need to create Topics and Solutions. Please see the following SuiteAnswers articles below: Answer ID: 11066 Creating Knowledge Base Topics Answer ID: 11065 Creating Knowledge Base Solutions For more information about publishing your topics and solutions, see Publishing a Knowledge Base. I hope this…