Hi @RobSpector, Just checking if you were able to see previous comment. We'd like to check if @Tigran Shahnazaryan's solution helped. Thank you.

Hi @huntermaclean Did you try using the Standard User Access Email template but still find that the URL is missing? The standard template includes the necessary code, and the link should work as expected. <p>Welcome! You are now a user in the NetSuite account ${companyInformation.companyName} -…

Hi @Brandon liu Users without the Documents and Files permission can access the content of files if they are provided with a URL that is based on file ID, and if the file is related to a record the user has access to. For example, if a user with the Customer Center role uses a URL to access a file on an invoice, they also…

Hi @User_S8PAJ For a more in-depth review of the email header you shared, we recommend submitting a support case. Because email headers and other logs may contain sensitive information, it’s best to avoid sharing them in the community, as it is publicly accessible. Opening a support case allows us to securely collect the…

I'm glad the fix implemented last Friday worked. Thank you for the update, @stedmu. 😊

Thank you, @Adrianne A.😊

Hi @stedmu, Apologies for the delayed response. This is related to the recently closed defect with Issue #825440. Could you please confirm if users are no longer encountering the permission violation error when running searches?

Hi @Richard Appleford OB I sent you an email. I will wait for your response. Thank you.

Hi @Adrianne A. Yes, this is the standard behavior of the pivot table in the analytics workbook. There is an existing enhancement for SuiteAnalytics Workbook > Pivot Table > Standard Transaction Record Types > Ability to click transaction number and open in a new tab under Enhancement Request #644859. Please visit…

Hi @Divya Unnikrishnan As long as this old super admin is not being used in any of the workflows, scripts, or integrations, then you can remove the administrator role. This can't also be replaced because the internal ID will still be the same, but you can always set a new administrator as the owner of the workflow or…

Wow! Thanks for the update @Norman Veger.☺️ Kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll also earn points towards unlocking the Answer Accepter badge.

Hi @User_IUY7H , Could you please try renaming the new account to your desired username and let us know if it works?

Hi @Divya Unnikrishnan I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily,…

Thank you so much for updating this thread, @Richard Appleford OB. Please feel free to post a new question if you need help.😊

Hi @huntermaclean When logging in as the customer, use the customer center link in Setup > Company > Company Information > Company URL >Customer Center Login link. Use the password you manually assigned. Let me know how it goes.

Hi @User_IUY7H , I've sent you a direct message. Thank you.

Hi @Richard Appleford OB, To better assist you, what specifically would you like to know about Cross Subsidiary Opportunities?

Great! Thank you for keeping this thread updated, @Lee Ann R.

Hi @Kent K. Thank you for the detailed explanation—completely understand your perspective. If this workflow is important to your team, we recommend submitting a new enhancement request at SuiteIdeas.

Hi @Divya Unnikrishnan The Internal ID (-5) is assigned to the default (initial) Administrator of the user’s NetSuite account. You can edit the employee record and remove the administrator role.

Hi @Dext3r, Thank you for keeping this thread updated and for sharing the solution with the community—we truly appreciate it.

Hi @huntermaclean, I recommend creating a support case, as this requires further troubleshooting. Please let us know if you need any assistance with submitting it.

Hi @User_XBPX5, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter…

Hi @m ramana, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi @carlyn, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi @Glaced999991, This feature is not available in NetSuite. This is currently logged as an enhancement under #180897. Please visit SuiteIdeas and vote for this enhancement request.

Hi @m ramana, This is the closest that I can get as there is no category of permission field that we can add in the results tab.

Thank you, @Lee Ann R. Could you please confirm whether these reports are only available in the list view and if the user is unable to run the actual report? If so, log in as the administrator and manage the roles or users who can view the saved reports. I hope this helps.

Hi @User_XBPX5, Files received in NetSuite from email attachments are also scanned for viruses. These include attachments in support cases, or through the use of the email capture plug-in feature. If a file attachment is determined to be malicious, it is automatically blocked without sending an error message. You may refer…

Hi @Kent K. This is not possible in the standard feature of NetSuite. However, this can be done if you have Bundle ID: 422680. Please see SuiteAnswer ID: 103875 How to setup Customer Center Email Template URL link for Change Password. I hope this answers your question. Thank you.