Michelle Jabanes-Oracle

Hi @Tybrneryan Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Saved Transaction Search Formula Comment by Michelle Jabanes-Oracle May 24, 2023 2:48PM

Hi @User_NC62U, No, you need to go to the Support tab and open each support case to view the Case messages. Thank you.

in Can I view case email on customer record > Communications tab? Comment by Michelle Jabanes-Oracle May 24, 2023 1:40PM

Hi @Kedalene, Is it possible to get a copy of that notification stating that 2FA by SMS will not be supported by 2024? As mentioned in the SuiteAnswers article you provided, "receiving codes by SMS will no longer be supported for users setting up 2FA for the first time or for existing users who reset their 2FA settings.".…

in Is it possible to revert to 2FA by SMS till 2024? Comment by Michelle Jabanes-Oracle May 24, 2023 3:22AM

Great! Thank you, @Karin Petkovsek.

in How to create Marketing Campaign email templates to Contacts with Customer data? Comment by Michelle Jabanes-Oracle May 24, 2023 3:01AM

Hi @Kedalene I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

in Why am I getting "Comment Not Found" on my discussions? Comment by Michelle Jabanes-Oracle May 24, 2023 2:58AM

Hi @Kedalene, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

in How to remove the mandatory 2FA? Comment by Michelle Jabanes-Oracle May 24, 2023 2:58AM

Hi @SanjeevV Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in How to add Line Item "Tax" field on a Saved Search for Sales Order? Comment by Michelle Jabanes-Oracle May 23, 2023 5:51PM

Hi @User_450WM Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in "For Sale" item linked on journal entry Comment by Michelle Jabanes-Oracle May 23, 2023 5:38PM

Hi @Sharon Hirsc Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in How do I clear and remove this automatically matched with the "To be generated" transaction? Comment by Michelle Jabanes-Oracle May 23, 2023 5:34PM

Hi @Gab JS Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in How to add Formula Date for 6 Months ago? Comment by Michelle Jabanes-Oracle May 23, 2023 5:21PM

Hi @User_5MUAE Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in How to resolve Bill Credit in Closed Period that is unable to apply? Comment by Michelle Jabanes-Oracle May 23, 2023 4:57PM

Hi @Kedalene It appears that this thread may be a duplicate of another thread titled: How to remove the mandatory 2FA? Please be advised that we will be continuing the discussion on that thread, as it covers the same topic. Thank you.

in MANDATORY 2FA Comment by Michelle Jabanes-Oracle May 22, 2023 6:28PM

Hi @Kedalene As per checking, the previous comment was deleted. Thank you.

in Why am I getting "Comment Not Found" on my discussions? Comment by Michelle Jabanes-Oracle May 22, 2023 6:22PM

Hi @Kedalene NetSuite requires two-factor authentication (2FA) for all Administrator and other highly privileged roles when logging to any NetSuite account. This includes production, sandbox, development, and Release Preview accounts. This requirement cannot be removed. Certain highly privileged permissions also mandate…

in How to remove the mandatory 2FA? Comment by Michelle Jabanes-Oracle May 22, 2023 6:04PM

Hi @Okami I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

in How to enable the Credit Hold field to be editable? Comment by Michelle Jabanes-Oracle May 22, 2023 4:58PM

Hi @User_NG5TG, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

in How do I create a saved search with the count of expected close date changes? Comment by Michelle Jabanes-Oracle May 22, 2023 4:58PM

Hi @Preethi Kondur Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in What is the difference between disposal and write off of Fixed Assets? Comment by Michelle Jabanes-Oracle May 22, 2023 2:19PM

Hi @Mathias_Netsuite Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. And while waiting, you can check SuiteAnswers ID: 31928 about Charge-Based Project Billing. Other users are also welcome to join in and share their insights!

in standard billing vs charge based billing Comment by Michelle Jabanes-Oracle May 22, 2023 1:55PM

Hi @User_9K6TO Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in SuiteQL: Are nextTransactionLineLink and previousTransactionLineLink tables identical or different? Comment by Michelle Jabanes-Oracle May 22, 2023 1:22PM

Hi Sivasubramaniam, I would like to follow up on this thread, and please provide the information above. Thank you.

in How to resize logo for Emails in Mail Apps? Comment by Michelle Jabanes-Oracle May 19, 2023 10:44PM

Hi User_L7PTK, We would like to follow up on this thread. Please let us know if you need further assistance. Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and…

in Is there a way around ERROR: Field Is Restricted in a saved search column? Comment by Michelle Jabanes-Oracle May 19, 2023 10:41PM

Hi @Yogi Singh, Can you please confirm that using the email template manually, the image will appear on Preview?

in How to show the Image from file cabinet in Email template? Comment by Michelle Jabanes-Oracle May 19, 2023 10:36PM

Hi @PaulFleetwood, I'm afraid that this is related to Enhancement Request #132807. I tried looking for a workaround between the roles and permissions, but I'm afraid there's none. I am thinking of utilizing a workflow using the Return User Error condition if the expense report does not belong to them. I hope this helps.

in How to 'Restrict Time and Expenses' and still show all transactions on a Trial Balance? Comment by Michelle Jabanes-Oracle May 19, 2023 10:31PM

Hi @User_NG5TG, I added the following fields in the results and filters tabs. So when I click on the drill down field I can filter the Expected Close Date. I hope this helps.

in How do I create a saved search with the count of expected close date changes? Comment by Michelle Jabanes-Oracle May 19, 2023 10:12PM

Hi @Karin Petkovsek Thank you for sharing your solution. Could you please confirm whether you utilized the following tags in the campaign template? Do you mind sharing the steps to make it work? By doing so, other members can benefit from your solution and easily implement it.

in How to create Marketing Campaign email templates to Contacts with Customer data? Comment by Michelle Jabanes-Oracle May 19, 2023 9:52PM

Hi @Okami Do you mean you wanted to edit this field? If so, customize your Customer Form > go to Fields > Financial subtab and set the Credit Hold field to Display Type is Normal. After saving the form, the user should be able to select the other options. I hope this helps.

in How to enable the Credit Hold field to be editable? Comment by Michelle Jabanes-Oracle May 19, 2023 5:03PM

Hi @User_5OUXV, As per testing, you can achieve this search using a customer saved search. See the fields I used in the search. 1. In Criteria, specify the group of employees that are sales reps. 2. In Results tab, add the following fields. Here's the expected output: The result shows the date and time when the sales rep…

in How to create a search to show the Sales Rep's last email? Comment by Michelle Jabanes-Oracle May 19, 2023 4:44PM

Hi @Varonis inc. Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in How to resolve Unexpected Error when trying to load the Script Execution Log page? Comment by Michelle Jabanes-Oracle May 19, 2023 3:26PM

Hi @GiCo74 Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in How to search and retrieve tax code on item's Tax Schedule? Comment by Michelle Jabanes-Oracle May 19, 2023 3:02PM

Hi @cduran As per checking, the ability to define multiple Department/Class/Location is logged under Enhancement #83205. I suggest to vote for this enhancement at SuiteIdeas. Thank you.

in How to restrict access of a role to different selected classes Comment by Michelle Jabanes-Oracle May 18, 2023 10:53PM

Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

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