Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Perhaps other roles are utilizing the same preferred form. My recommendation is to designate an alternative sales order custom form for other users.

Thank you for the additional information, Peter. For this, you need to customize the Entity Form and set the Hold button to Inline Edit, then assign the form to the role/users. This way, the users can't edit the field even if they have edit access on the customer record. See sample below. Once saved and applied to form,…

Hi @rburns515, Navigate to your Sales Order custom form and uncheck Authorize Return. Assign this form to the roles. I hope this helps.

Hi Peter, The Hold field is dependent on the Customer Credit Limit Handling preference of the user. To disable this; 1. Navigate to Home > Set Preferences 2. Click Transactions 3. Customer Credit Limit Handling: Select Ignore 4. Click Save For reference, please see the options below. Ignore – Select this method to allow…

Hello @User_UOGC0, Thank you for providing these details, may I ask which version of NetSuite account you have? Additionally, I have sent you an email, kindly review it and I will await your reply.

Hi @BlueSkies I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi Amjad Kasem, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_Y9BMT, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi Andrea, Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter…

Hi @User_NC62U, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hello @aisaadaniya, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hi @User_D0WRP, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Thank you, @User_FL4CK. I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You…

Hello @User_UOGC0, Does this issue occur regardless of the screen's DPI? Will using a different browser result in the same problem? Have other users reported experiencing this issue?

Thank you for the screenshots. How do you access your Customer Center? Based on the screenshots, it appears to be from the Site Builder website and not from the Customer Center role. To test the results or view them through the Customer Center role, go to the Customer Center record > Access tab > Login as Customer. Let us…

Hi Andrea, Try using {appliedtotransaction.fxamount} and {appliedtotransaction.netamount} and uncheck Store Value. I hope this helps.

Hi @BlueSkies Try to access your discussions from this page. From the screenshot provided, you're in Oracle Communities. You need to go to the NetSuite Support Community page and login to view your discussions. See example below. I hope the links provided help. 😊

Hi Amjad Kasem, Set the Employee Restrictions to none - no default. I hope this helps.

Thank you for your suggestions, @Tafara. @User_Y9BMT, iIn addition to that, check the transaction and the employee record for any Classification restrictions (Department, Class & Location).

It doesn't look like it came from the search you published. It looks like an order form to me. Based on the steps in How to Publish Item Saved Search on Customer Center Role, you need to create a Presentation tab before you can publish the search. Step I: Create Presentation tab 1. Navigate to Commerce tab > Site Builder >…

How many columns are there in your search?

Hi @User_NC62U, Mine is showing an option to go to page 2 at the bottom of the page. How many search results do you have?

Hi Oliver, The ability to do inline editing while using Summary Type is still an enhancement logged under #122968. You have to define a summary type for a field on the Results subtab for the highlighting to work. Although the highlight function associated with the Summary Type may help resolve duplicates, it's currently…

Interesting! Upon checking, if the record is locked, the message "You are not allowed to navigate directly to this page" will appear. Thank you, @DarReNz for updating this thread. 😊

Hi @User_USRCP, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Sivasubramaniam, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hello @NS_YB, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi Jennifer, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi User_Y9BMT, If Perform Search permission is added to the custom role, check if there is a restriction on the Perform Search permission in the Employee record > Access tab > Global Permission. Remove any that are present. I hope this helps.

Hello @aisaadaniya, For Employee Offboarding, please refer to these SuiteAnswer articles below. Employee Offboarding Onboarding and Offboarding Plans Overview Employee Onboarding and Offboarding Plans Working With Onboarding and Offboarding Plans Setting Up Onboarding and Offboarding Plans I hope this helps.