I reported it on DownDetector https://downdetector.com/status/netsuite/ Contacting customer support is so time-consuming it doesn't make sense for this scenario.

@Tom Dalton I'm hearing the same thing around my company. It would be great if we had somewhere official to report this.

It looks like that enhancement has been deployed on the status.netsuite.com page. I will submit an idea for a simple reporting mechanism. It seems like the earliest warnings would come from users, and I'm sure NS wants to know asap, right? Thank you @Nicole Mendoza-Oracle

I appreciate the response, but it takes so long to create a case they might have resolved the problem. But in that time we could have a long line of customers/drivers waiting for Netsuite to start working again. They really could use a "report" link, maybe at status.netsuite.com, because these "short" outages are very…

We are in Athens, Georgia. But it seems to have cleared up. What is the best way to report these things to NS?

For what it's worth, here is the system we came up with. It's very new to us, so this shouldn't be considered tried-and-true by any means. Also, this would only work if all of your vendor bills are entered for a single PO. We use the search I described previously and create journal entries when possible in Post Vendor Bill…

@Jeremy Guimaras -Oracle, That must have been the problem, that we started marking items with Match Bill To Receipt on our POs even though we enter Bills before Item Receipts sometimes. Unfortunately I can't use your workaround because the JEs created are not linked to the PO, so my reporting won't work. But I have taken…

@Jeremy Guimaras -Oracle, I did a little more research to confirm, and on every one of the five POs I looked at that have the same issue as the example above, all lines are marked Match Bill To Receipt and the bills were entered before the item receipt (or in one case on the same date, so possibly still beforehand).

@Jeremy Guimaras -Oracle, That's 100% right, the item did have Match Bill to Receipt checked, and under the column of the same name on the PO for this item it says "Yes." I still didn't see anything on the PVBV page even after selecting the vendor, but when I checked the "Include Bills Without Receipts" box the bill…

Hi @Jeremy Guimaras -Oracle, Apologies for the misstep in redacting my screenshots, and no worries on doubting my information! It's the only way to be sure, and I want to understand what's going on here. Here is another screenshot of the bill to show that it is in fact connected to the PO in question: And here is the…

Hi @Jeremy Guimaras -Oracle , Thanks for jumping in on this thread. Good question, but my examples are not drop ship POs. I'm still working on addressing that issue on the other thread you've been helping me on, here: Below are the screenshots you asked for. Does this make sense? I need to post a $0.27 credit to Accrued…

@Jeremy Guimaras -Oracle , An update: My thinking was flawed. Getting the Created From value into the same field for JEs won't solve my reporting problem because I will still need to group Item Receipts and Bills under the Created From/PO, and for those I'll be relying on the native Created From field. But grouping by a…

Hi @Jeremy Guimaras -Oracle , Yes, definitely. I'm testing now. I really need to use grouping because we need to see the transactions underlying the sum, so I'm trying to figure out a way to get that Created From value into the custom field on the Journal Entry line by default. Using a workflow and a sublist action group…

Maybe I've answered my own question. It looks like the Lines sublist of the Journal form cannot be modified. If that's correct your suggestions above sound like my best bet.

Hi Jeremy, My mistake! I did have "Created By" everywhere I meant "Created From". I went back and corrected those so as not to confuse anyone else - thanks for your patience. I have something similar in mind to what you suggested. I'm thinking about using a custom "list/record" field for the PO number so that I can source…

Hi Jeremy, I'll try to explain our situation better. Our accountant needs us to be able to explain the amount in the Accrued Purchases account at any given time, so we need to show them which POs are out of balance, meaning their Item Receipts have added more to Accrued Purchases than their Bills have subtracted, or vice…

OK, I've marked that answer, and thank you again!

Hmm. It's difficult to know how phrases like "optimized customer experience" and "improved process" will translate to how fast pages load and how long it will take to click through a form. And if we notice an impact, is it due to changing this setting or something else? It's difficult for us to measure these things, even…

Thank you so much, yes, that definitely explains why the option isn't available for us since we implemented NS in 2022. I still don't understand why the Item Fulfillment transaction details aren't available in a saved search until after the costing process runs. The transaction is certainly visible as a main line. Will…

This is helpful information, but everything I'm reading says we should have an option for calculating 'after transaction entry' and I don't see that option in our instance of NS. Am I missing something?

Yes, thank you Tris, I was not aware of that setting. Our options are either 'every hour' or 'based on custom schedule,' and we are using the custom schedule, set for 6pm at the earliest and 6am at the latest. I don't know why it would be set up this way. Should we have an 'after transaction entry' choice, or does that…

Yes, I appreciate your response Tris, but all Item Fulfillment transactions are appearing in the saved search - this is with both Main Line and COGS Line set to False - except for the Item Fulfillments from the current day. My question is what could be causing that?

I was unable to import a default value into a text field (we don't use Stock Description, so I picked that) with a CSV import. Maybe it needed to be included in the CSV file? In any case, I tried a Mass Update instead, and it worked. I don't know that it would trigger workflow/scripts, but it did cause our preferred…

Hi Tigran, I tried that for these items records but without success so far. There wasn't an "allow change manually" field that I could find, and just importing the internal IDs didn't have any effect. I tried importing with Inactive = No, but no luck. I have set the import options to update and to trigger workflows and…

Ted @ NS reached out to me, and since he did not have access to any previous version of NetSuite, he couldn't tell me if this is a change. The best he could say (which I could have assumed and saved myself a lot of time) is to confirm that in the current version when a sales order is edited to add a line there is at least…

It looks like you have pick, pack, ship enabled, as well as line-level shipping address, while we do not. Is that right? I'm assuming that's why your example shows more than just the Fulfilled line from mine. I'm not completely clear on how you are running your tests. I know it's tedious, but if you could outline exactly…

Sure. The criteria: That Date filter is just so the initial search doesn't take too long. The results: There are no formulas or summaries or anything else. The available filters (to be thorough): I usually filter by the sales order document number to start with, and remove the date filter if it doesn't come up. Hope this…

Hi @Dominica Sevilla-Oracle I appreciate you reaching out. This is from a transactions saved search I made that pulls the line system notes, so I can track line changes. When I add a line to a sales order, it results in this record: As far as I can tell this is the only record generated in line system notes when a new line…

@Dominica Sevilla-Oracle Thank you for the confirmation. Is there a rule of thumb for when posting in the Admin Corner makes more sense?

I think I can now answer this myself. First, it appears that a Deposit Application was not really intended to hold a customer's credit, but just to record when and how much of the deposit was applied to what invoice. It can hold a credit under certain circumstances though. Our situation arose when the invoice was changed…