I just discovered the same thing - My scheduled updates stopped execution on 6/25/2015. I've submitted a case to NetSuite. Did you ever get them running again?

We are down too....

Slow service in Tennessee as well. My users in California also reported NetSuite is running slow.

We are using the gross profit calculation for commissions as well. We have been able to search these too. However, our sales reps are often being fed bad information and are becoming quite frustrated and doubtful (we recently launched). Plus there is always the risk of over/under paying if we don't catch the problem. We…

My users are reporting that they have not received scheduled emails from searches and reports today either.

I submitted a case yesterday. It appears to be fixed now. Thanks. Support Case #: 1629415.

Ditto Jamiepsa. Thanks for staying involved on the forum Evan.

When you get an enhancement number please post it here. We will vote.

I built and tested a similar search yesterday but it is not working today. I've submitted a case but do not have a resolution yet.

Hi Rafe, Kindly check the link below for the FAQs as it appears that you may now be using the new way to contact Support. http://www.netsuite.com/portal/landing/suiteanswers.shtml Hope this helps! Thanks X. Yep, I am able to click on the support dashboard and submit cases that way, as this document describes. I certainly…

We are experiencing similar problems - at times the users cannot pull up an item on a sales order. Other times they cannot save a PO. We have not upgraded our custom forms yet. Can anybody comment as to whether or not this might be a factor?

This is happening to us too, even though we are already logged in. It happens as we navigate. Even to the homepage.

Same here. I can log into my other production account as well. There must not be many other accounts down - only us posting.

Thanks for the reply. We suspect that this is a defect and reported a case to have it resolved. Upon further investigation we found that we had two values in the returned search that equaled .085 and for some reason Netsuite is wrongly dropping the duplicate value from the total. If we sort the search in some other manner…

All fine now - apparently this was a client issue. Thanks for the repsonse. I think that my Norton anti-virus was not cooperating with me about my need to work yesterday. I will update my user profile.

Nick, are you indicating that there is a way to limit this function on the admin role - or are you suggesting that there only be one administrator?

Thanks for the reply. Both finally processed after about an hour with the second kicking out mostly errors. If it happens again I will try your solution.

I am getting this error on two separate accounts when receiving PO's - started this morning. "The following items have not been distributed as of the date of this transaction. Consequently any locations associated with these items will be erased when the transaction is saved." Customer Care Case # is 1795895.

Does anybody know of a resolution for this? We are having the exact same problem - user mistakenly over-rided a customer number with a six digit number. Auto-Gen should be in the 15000 range not 150000. I manually renumber the erroneous customers, tried to input a new starting number. But no luck. I have submitted a case…

Thanks for the responses. I was afraid that the only way out of this [still] is do delete the records. Unfortunately this went on for several days before anybody noticed and there fore we have a bunch of orders and fulfillment out there now and it is not so easy to delete the customers. It seems crazy to me that there is…

I have been working with Gold support trying to get this resolved. The company will NOT to delete the customers because that would be unmanageable when you consider also deleting the transactions involved. As time has moved on the problem just compounds itself. Gold support has assured me that this can be reset by just…

i would think it should be is not null instead of != 'null' Not sure why you are getting the - support may need to take a look

Can you tell us more about the type of items you have? Also do the items have a useful life span? Do you sell a certain model for say 1 year or 2 years and then get a new model or something like that? These are items that are non-inventory items that are special ordered. It's all over the place - some of it is one off and…

Thanks for your feedback. We ended up importing about 30,000 inventory items but we are also using the a generic non-inventory item for historical SO's (for the non-inventroy special order items). If not this would have taken us to 100,000 items real quick. As it stands now, if we combine SO's, PO's, customers, vendors,…

We are adding some chromeOS shared computers (conference rooms, common areas). I am envisioning a meeting room full of 20 people, all looking at the projector, and NS is asking me who was the first girl or boy I kissed. Likewise ... I support several users via web meetings. I have to take down sharing visuals every time…

Hello Tom, I tried in my test account and can do searches for Quotas. Go to Reports > Saved seaches > all saved searches > New > Quota. Do you want to include it as a Transaction? It's not included in the Transactions types you cannot search it together with invoices / cash sales, unbilled Sales orders and others. Saved…

Yes, he did. Thanks for the response and I will give you a call once we are ready to spec the project. Thanks, Rafe

I am located about two hours north of ATL, and would be interested in participating in the group.