My Stuff
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Comments
-
The fix to Defect 340092 has been released to all accounts. This is now resolved.
-
This has been resolved. We apologize for the inconvenience.
-
Sandbox access has been restored and all NetSuite Systems are Operational. Engineers are monitoring this closely and investigating root cause. Please check status.netsuite.com for further updates.
-
This should now be resolved.
-
An incident in the network infrastructure in our NA East facility has resulted in a service interruption for customers local to that datacenter. This service interruption resulted in an inability to log in for all new accounts, password changes to existing accounts, and sporadically other routine operations. The root cause…
-
This was resolved at 11:08 AM PST. Please check status.netsuite.com for any updates.
-
This should now be resolved - All NetSuite Systems Are Fully Operational.
-
Support operations are back to normal. Thank you for your patience and we apologize for any inconvenience.
-
Support has confirmed FedEx rates are being calculated successfully now. If you continue to experience this issue, please contact Support and reference Defect 319458.
-
All System Operations are back to normal now.
-
The OpenAir site is now up and should be operational. Thanks,
-
[COLOR=#17375E]Service has been fully restored to regular operations. The defects in the application server layer which caused intermittent performance issues for some customers have been resolved. The root causes of the issues were recently injected changes which are understood and have been addressed. NetSuite is always…
-
Service has been mostly restored to regular operations. A defect in the application server layer is causing intermittent performance issues for some customers and the root causes are understood. Our engineers working to fully address the situation.
-
We have updated status.netsuite.com - All NetSuite Systems Fully Operational
-
Customer Training Webinar Now Available - SuiteAnswers Answer Id: 38588 In this video, we explore NetSuite’s New User Interface by examining changes in: [LIST] [*]Global Header and Navigation Areas [*]Dashboards [*]List Pages [*]Record Pages [*]Other Pages [/LIST] As well as next steps administrators and technical team…
-
All technical issues have now been resolved. Thank you for your patience and we apologize for any inconvenience.
-
The fix to Defect 289439 has been released to all accounts. Please contact Support if you continue to experience problems with your security questions.
-
Some hosted ecommerce sites experienced intermittent performance problems. We have resolved the issue.
-
SuiteAnswers should now be available. We apologize for the inconvenience. Thanks,
-
Please Do not attempt to log in to your account. Your patience is appreciated as we work to resolve the issue. More information will be posted on this status page as it becomes available.
-
Please refer to https://status.netsuite.com/status_en_US.html for updates. A component of NetSuite's infrastructure unexpectedly switched to a mode with diminished throughput capacity. This resulted in intermittent degraded service delivery and page response times. The disruption was detected by our monitoring and on call…
-
The connection issue with our phone system has been resolved. Thank you for your patience. Thanks,
-
andre.schoeman, is the problem intermittent? Do you have a case open with Support?
-
There could be a delay due to a current incident affecting Asynchronous Services in the NA West region. Support filed Defect 501378 for the performance degradation, however other processes can impact campaign execution such as: [LIST] [*]CSV Imports. [*]Mass Updates in the database. [*]Scheduled activity such as…
-
If you have the Show Internal IDs preference = T under Home > Set Preferences, the search list shows the internal ID of each search. Alternatively, you can see the search ID in the url when you run a search. i.e. https://example.netsuite.com/app/common/search/searchresults.nl?searchid=179
-
Campaign metrics are detailed in SuiteAnswers Answer Id: 9413 - https://netsuite.custhelp.com/app/answers/detail/a_id/9413/kw/marketing%20statistics Additional information such as campaign click thru can be found here - https://netsuite.custhelp.com/app/answers/detail/a_id/39106
-
I found a similar issue reported in a 2014.1 Defect 285296: Bulk Merge > Fax > Error You cannot perform a bulk merge operation with an empty group. The problem is resolved in 2014.2 but an alternate solution was provided until you are upgraded. Solution: At least one of the members of the target group has to have an email…
-
A solution in SuiteAnswers Answer Id: 34063 should address this: To resolve this, the Marketing Automation feature needs to be turned on. 1. Navigate to Setup > Company > Enable Features > CRM tab > Basic Features > tick the Marketing Automation checkbox. 2. Click on the I Agree button in the pop up window (TERMS OF…
-
A new DMARC-compliant Email Format will be available in NetSuite Version 2015 Release 2. See this thread for more info: https://usergroup.netsuite.com/users/forum/announcements/370486-new-dmarc-compliant-email-format-in-netsuite-version-2015-release-2.
-
Issue 317238 was filed for this and QA is currently investigating. Please contact Support to have your case attached to the Issue in order to receive notification of a fix.