HI @"Jack Daryl Espiel-Oracle" Thank u so much for help. I tried the code and I get the following result I have masked the real item name and description. We need the item name to be printed like this (width of column is made such that item name is displayed in two line for long name), this is the required design and i…

Hi @"Jack Daryl Espiel-Oracle" Thank u so much. Our plan is to have same template design for UI and Internet Sales Order. The standard template used for internet order used is Standard Web Site Order Received and the standard template currently used for UI sales order is Standard Sales Order PDF/HTML Template. I have…

Hi Pauline, Hope u get chance to look at my last message. Here is the screenshot of requirement. Required design is the sample of email generated from internet order.Thank u.

Hi Pauline, Thank u so much.. It worked perfectly. Our plan is to have same template design for UI and Internet Sales Order. The standard template used for internet order used is Standard Web Site Order Received and the standard template currently used for UI sales order is Standard Sales Order PDF/HTML Template. I have…

Hi @"Pauline Joy Cac-Oracle", Thank u for your help. I have a question regarding displaying gift certificate in Custom Sales Order PDF/HTML Template (Standard Sales Order PDF/HTML Template). I want to display Gift Certificate only if customer have used Gift Certificate in SO. I need to display in template Gift Certificate…

Thank u so much. The value displayed from the field is in lowercase i.e Yes not YES, so i have changed the code to if (record.entity.custentity5)?string == "Yes"> and it worked but is there a way i can make the code to ignore cases and make it work for all cases YES, yes, Yes Thank u for help.

Thank u so much. I tried this with my modified code, it still the same (error if inserted in beginning or in between two items). Is there any email where I can send u my code so that u can have a look on it and check at your end.

HI, I have modified the code and added other requirements . When I was testing the code, i found that there was error if we do the insert in between items. When I tested code that u have assisted me , I found the similar issues. Case 1: Lets add gift certificate to the order. Lets do insert, now if we add other items…

Thank u so much, I will test and let u know.

Hi, I did some testing and found that GC is still getting discount from promotions tab I have applied coupon code of free shipping. I have added all these discount fields in fields to disable in code. var fieldsToDisable = ['couponcode','promocode','discountitem','discountrate']; Promotion and coupon code fields are not…

Thank you so much for kindly assisting me in this task. The new code worked perfectly. I will do some more testing and let u know. I am so grateful to u. Thank u once again.

I tested the code, it still same, amount gets the value of balance but it is after I click add on GC item. Eg,i have balance of 500, i choose GC, put amount 100 and then click add, after that it shows amount 500 in amount field which is of balance field. What I want is once i choose GC as item, amount field will show 500,…

Thank u. It worked. Only one issue was when sales person enter rate at beginning and then added GC, rate was disabled but that applied discount was shown in sales summary. I added this code in if statement to set rate as 0 if GC is selected and it seems fine. I will do some more testing and let u know Now I need to show…

Thank u so much for this kind support. The code is working fine, if I select GC item , rate is disable and if i added other items together with GC , rate is still disable. The issue is if I add GC and add one more item, rate is disable (this is fine) but if i remove GC rate is still disable (as GC is not there in the order…

Thank u so much for pointing out the mistake. I corrected it and code is running now. Here is new code When I choose Gift Certificate, the rate field is disabled and in another line if I add another item, rate field is enabled automatically and I can give discount. So, if i remove that new item, now gift certificate gets…

Thank u for the help. I tried the following code I am getting this error. What could be the reason? I checked the item in netsuite and it has record recordType="giftcertificateitem"

I have tried this code which works if i add gift certificate to sales order, rate is set to 0 and is disabled but if i remove GC from sales order, rate is still disable which i dont want . Once GC is removed from the sales order, discount shall be applicable to other fields. How can I achieve this?

Thank u for reply. I figure out the solution, the field was applied to transaction field and amount(gross) .

Thank u so much.