Tigran Shahnazaryan · CEO @ Novelance · Gold Crown

Thanks for providing additional information. Are you referring to enabling the "Cross Subsidiary Fulfillment" preference? If so, can you check whether the Sales Order's subsidiary differs from the Fulfillment Location's subsidiary?

Hey @User_8TF7C, The "Cash 360 Dashboard" is locked, and you won't be able to configure it to use a customized report.

Hey @gbradley, Can you check if you have the "Shipping Cost" populated on the related Sales Order? The invoice gets the Shipping Information from the Sales Order, and when those values aren't on the Sales Order, you may not get them on the Invoice/Customer Bill.

Hey @Wendy Coyle, We primarily use the Performance Management Module on an ad hoc basis for our customers. For example, for customers with high transaction volume or multiple customizations, we would run the "Page Time Summary" for the required records and ensure the customizations work as efficiently as possible. In other…

Hey @Alyssa M., Most probably, this is due to an incorrect SCIS storefront configuration. Was there a UAT performed to confirm the configuration was accurate? The best is to work with qualified NetSuite consultants to resolve the issue.

NetSuite didn't design this specific feature well. I remember creating the Credit Memo first and then linking it to the Charge. There might be another way, but I wasn't able to find it. You can also open a Support Case and ask them to investigate if this is a potential defect.

Can you edit the charge and link the Credit Memo in the related field?

Yes, you can create the second Time Tracking form, enable the "Class", call it "Time Tracking for CSV Imports", and use it only for the imports. The "preferred" form that users access will have the "Class" hidden.

Can you send me the screenshot of the manual negative charge you created?

Hey @XimenaB, I typically do that for my customers based on "Last Login Date". Would that work for you? If so, you can build a Saved Search based on the "Login Audit Trail" record rather than "Transaction".

Hey @User_7NK3Q, That's a system limitation. We sometimes create a script to track the changes to fields that aren't tracked natively. You can also try using Analytics Workbook. It has access to the "System Notes v2" table, which may provide additional insights.

Hey @esabis, Yes, the native "Class" field is available for "Time Entry" imports. Can you confirm that the form that appears under "Advanced Options" has the "Class" field exposed?

@Nathan Hanson, I remember doing it with the help of this article: https://suiteanswers.custhelp.com/app/answers/detail/a_id/91004/loc/en_US Let me know if you are stuck, and I will look into it further.

Hey @s.pillai, The Item 360 Dashboard doesn't have a feature allowing exclusion of certain item statuses.

Hey @User_VSPP2, You are correct - NetSuite doesn't natively link the Assembly Unbuild with the related Assembly. I can think of three options to link them: When creating the Unbuild, enter the Assembly ID in the Memo field Create a custom field that is filtered on Assemblies and make it mandatory on the Unbuild record.…

Hey @User_RGA2Z, No, NetSuite doesn't offer such a service.

Yes, there is an "Advanced Electronic Payments" license that adds more features; it might be that.

Hey @Adithya Krishna, The Project360 is a locked SuiteApp and cannot be customized by users.

Hey @User_7EKD3, This would be possible via SuiteScript. If not, you have to try to do that via JavaScript that runs on the browser. You can't make these changes via form updates.

Hey @User_NLKDA, It might be due to a missing configuration. Do you have a Singapore Subsidiary and a related Bank Account in NetSuite when you are attempting to create the related EFT Bank Details?

Hey @Janice De Ocampo, This can be related to a permission issue related to the Custom Record with the ID: customrecord_aln_inventory_detail_config See if setting the Script Deployment to "Run As Admin" resolves the issue. You may also need to add the Custom Record permission to applicable roles. You may also need to share…

Hey @User_7WW0P, Yes, NetSuite stores the logs for most records for "Create" and "Edit". You can use the "System Information / System Notes" to trigger the API calls. There should be other ways to do it if you check the available API documentation in detail.

Because the EUR will be the primary transactional and reporting currency starting 1/1/2026, it would be better to keep the "old/original" subsidiary as a child. That way, you will be able to run the "historical" financials as EUR for comparisons, when needed. Also, it would be easier to process transactions and build Saved…

Hey @Kedalene, Was the new currency transaction posted in the period that was already revalued? If yes, then I recommend simply re-running the Currency Revaluation for the affected period. NetSuite will only make adjustments if necessary.

Hey @IMassawe, The best practice is to create a BOM per Item, which would allow you to do what you need. Sharing BOMs between items causes various issues.

Hey @Miles P, There isn't an easy way to accomplish what you are looking for. I can think of several options: Re-implement NetSuite with the EUR as a base currency and migrate relevant information. Create a new EUR subsidiary and use the Subsidiary Hierarchy Update feature to make it the Parent. Enter all transactions from…

Hey @@User_UBYWT, The customization functionality of standard reports is quite limited, and you won't be able to get exactly what you need via the Trial Balance report. You should be able to get that information via the Analytics Workbook. You would need to use some advanced formulas, so the best is to work with an…

Note that if you are the owner of those reports or dashboards, you can't test those correctly. Even if the role doesn't have permissions, NetSuite grants the owners extra privileges. When testing report and dashboard access, ensure you aren't the owner.

Hey @User_Y04XD, Did you try removing the below permission and see if that resolved the issue?

Hey @User_Q3A12, Yes, that's correct, NetSuite doesn't store reportable logs regarding changes to the Auto Generated Numbers.