Tigran Shahnazaryan · CEO @ Novelance · Gold Crown

Hey @Dext3r, Can you go directly to one of these Sales Orders and initiate the "Pick" there? There might be an error message that prevents picking, which doesn't appear when you do it in bulk.

Hey @RobertBongers, Are you using the same Email Template in both instances?

Yes, that's correct, Option 2 would be a User Event Script.

The Vendor Prepayment is typically automatically applied to the Vendor Bill. Are you noticing something different?

Hey @User_LXM0G, There is a chance you have a script or workflow on the affected transaction that is affecting normal operation. The best approach is to check with the Admin/Consultant to confirm that no customization is negatively affecting it.

Hey @Imke, The original amount typically stays intact on "voided" transactions. In your saved search, add a criterion for the "Status" = "Check: Voided" and others that you want to include, and in the results, show the "Amount".

Hey @Richard Appleford OB, The "License or Volume Provisioned Quantity Information" isn't accessible directly. As an alternative, you can build a report that compares the Campaign Email Volume of, say, 120,000, with the total campaign emails sent in a given month and shows them the "remaining emails for the month".

Some GL Accounts are auto-generated by NetSuite only when required, and I don't think those (e.g., Unrealized Gain/Loss Account) appear under Accounting Preferences.

Hey @markbell10, Are you using native or custom filters? I have seen wrong filters or data cause such issues. The Bundle/SuiteApp itself may cause issues, as it isn't always propagated correctly during uninstallation or updates. Reinstalling may fix the issue, but you may need to recreate custom filters. The best is to…

Hey @Bee Yook, By default, NetSuite doesn't provide a configuration option to change how the value is calculated or displayed in the standard sublist. You can create a custom sublist and include a field (most likely displaying a Formula result in a Saved Search) that shows the GL Impacted value.

Hey @Mike F Blend, Users should be able to retract Timesheets or Individual Time Entries before the approval: You can read more about it here: SAID 51414

Hey @Nickoletta Gounaris, Note that a Purchase Order is a non-posting transaction, and you can update it with the right permissions as long as it has not been fully received and billed. You can also create an Inventory Adjustment and reference the related PO to adjust inventory quantities.

Hey @kees.netsuiteadmin, You can over-issue Components if you set the following preferences under "Manufacturing Setup": -- Manufacturing Issue Based on Commitment = Ignore Commitment -- Allow Overage on Work Order Transactions = T

Yes, it allows creating detailed rules specifying to which GL Account each Unrealizer or Realized Gain/Loss should be posted: The System-Generated accounts have the "Old Value" set to "Account" in their first System Note entry. You might be able to create a Saved Search that shows all System Generated GL Accounts based on…

Please open a Support Case with NetSuite and ask them to investigate. By using the URL directly, we confirmed the role and user have the right permissions, so I am unclear why the menu isn't showing up.

Is it the same for both users (the one who can see the menu and the other who can't)?

That's good news, and it means that's not a permission issue. Can you check whether "Use Classic Interface" is checked under "Set Preferences"? Maybe that is why the menu isn't showing up for one of the users, as those preferences are personal:

Thanks for checking. Can you provide more details on "but obviously not able to create batch payment." Does this user get an error message? You can copy the Batch Payment Page URL from the User's role that can access it and paste + Enter for the User that has issues with that and see if you get any NetSuite errors on that.…

Hey @Kedalene, Yes, you should be able to do that via "Foreign Currency Variance Mapping". Here is an article to help with that: https://suiteanswers.custhelp.com/app/answers/detail/a_id/63068/loc/en_US

Hey @User_5FWNK, This article should help to make the edits to in-flight Amortizations: https://suiteanswers.custhelp.com/app/answers/detail/a_id/7862/loc/en_US

What happens when you try to remove the Sales Team from the UI? It seems the issue you are seeing can be resolved by updating the "Sales Rep" and "Contribution" retails first: https://suiteanswers.custhelp.com/app/answers/detail/a_id/18141/loc/en_US

Hey @User_ZT7UY, I have seen this issue a few times before. See if this article helps to clear the balances. https://suiteanswers.custhelp.com/app/answers/detail/a_id/28268/loc/en_US

Hey @User_BD08X, There is no documented limit on the maximum number of Tax Codes. For other records, such as "Locations", the limit is 100, which can be lifted through your Account Manager. If you hit a limit for Tax Codes, you should be able to increase it.

You won't be able to update the GL Impact via CSV. If you want the missing Class to be linked to the WO Completions, you need to delete it and recreate it. The other option is to create a JE Reclass Journal, to "reenter" the GL Impacts with the required Classes.

Hey @User_DATN1, The secondary role shouldn't affect the "EFT Role" functionality and the issue is probably linked to the Employee Record. Can you check if all Employees are under the same Subsidiary? Are there any differences between Employee Records, such as "Global Permissions"?

There are two options to do that. Option 1: Create a Scheduled Workflow to run every 30 minutes to update the Expected Close Date of related Quotes. Option 2: Create a script to update the related Quotes instantly when the Expected Close Date is changed on the Opportunity and the transaction is saved.

You can try replacing "Sales Team" with "Sales Rep" using Mass Update, then clear the Sales Rep afterwards. Take a look as this SAID as a reference. https://suiteanswers.custhelp.com/app/answers/detail/a_id/30057/loc/en_US

Hey @User_FT7OL, Did you try the "Overwrite Sublists" option?

Hey @User_CS6XH, Yes - you should be able to modify the underlying dataset to include additional transactions in the ARR & MRR Analytics Workbooks.

Hey @User_DATN1, The "Expected Close Date" should be copied natively from the Opportunity to a Quote/Estimate. Are you creating a Quote from an Opportunity, and the Expected Close Date isn't being copied?