Tigran Shahnazaryan · CEO @ Novelance · Silver Crown

NetSuite may need up to 24 hours to update their back-end record. If you can't send the emails tomorrow, I recommend opening a Support Case, as this might be a defect.

Yes, the custom "Item Receipt Date" will only get a value if a matching Item has been received on the same PO.

Hey @Amanda Edwards, You can do it with a custom field and a customization. Because the Saved Search is line-level, you can't reference information from another line to highlight the required line. One way to do it is to create a custom Date field on the PO line (e.g., Item Receipt Date) showing the earliest date for an…

Hey @Kyle Parlee, You can't populate a list value from a text field even if the names match exactly, as NetSuite doesn't recognize the "Text" as a match to the list value. The trick is to use "Internal ID" instead of a "Text". So, if the custom stored field has the Internal ID of the Employee, the Workflow will recognize…

Hey @dle_35705, There are a few ways to do that. The easiest would be to click "Customize View", create a custom view with required columns, and set the "Output Type" under Results to "Report". That way, you can click on the record to view it, or if you mouse hover, you can click "Edit", too. Another option is to create a…

Hey @Joe Zeid, From NetSuite's perspective, the invoice exists and is future dated. It is not unusual to pay a future-dated invoice ahead of time. How do you process the payments? You can filter the invoices by Due Date and not pay anything that is not due yet. Or, you can build automation to auto-mark "Payment Hold" on…

Hey @User_ZC4ZC, NetSuite keeps track of all bounced email addresses and automatically skips them. You can clear the list to resend emails to the previously bounced email addresses. To do that, go to Lists → Relationships → Bounced Email Addresses, select "Mark All" and "Delete".

Hey @ImeldaSanchez, Are you using Legacy Tax Module, SuiteTax, Avalara, or another tool? If you are using the Legacy Tax Module, you can edit the related Nexus under Setup → Accounting → Nexuses → MO and enter the "Home Tax Code" as "Not Taxable".

Hey @User_KAGURA, That might be caused by manual Journal Entries to the Deferred Revenue GL account. Can you check if there are any such JEs that aren't generated by the ARM module?

Create a Dynamic Employee Group filtered only to a specific Role and Employee and use it as a Filter in the Audience for the required Center Tab. That might do what you need.

Hey @FazeprooF, Yes, you can do that in the Analytics Workbook. To do that, you have to add the related "Date" field (any field that shows dates would work) as a Filter to the dataset. This screenshot should help:

Hey @User_94V96, Dashboard publishing only applies to Searches, Portlets, KPIs, etc., that appear only on the Home or Center Tab pages. You can publish dashboards only to roles. Center Tabs can be assigned to specific Employees or Groups. You don't need to publish anything for this.

Hey @Mike Wondrasek, Mass Update only supports header-level updates. To update transaction lines, you have to use the CSV Import method.

Hey @R. Dieka Pribadi G. E.,, A Purchase Request is a Purchase Order created via the Employee Center. It is the same record. Are you referring to "Purchase Requisition"? The "Reorder Point" can only create Purchase Orders.

Hey @K Mukesh, You need a script to show the additional UOM on the Packages subtab on the Item Fulfillment record.

Hey @Nikolay Georgiev, NetSuite doesn't always post the issues in a timely manner on If the issue is relatively minor, it doesn't post it. Because multiple customers reported it, it is definitely an issue on the NetSuite side. Hopefully, this has been resolved by now! On a side note, I am glad that many EMEA customers are…

Hey @Chan Man, Not that you can use the native "Timeline" portlet on Client/Customer Dashboard to see the Messages:

That's the most viable option. There are guides on how to customize the SCM Mobile app. I did it for the MFG Mobile a few times, which was tricky as the guides weren't detailed enough. After some trial and error, I am sure you can figure it out for the WMS Mobile.

I assume you are using a "Free Text" field type. Try selecting "List → Transaction" and see if that works.

I am glad it worked. I recommend reading the SuiteFlow Guide to learn how NetSuite Workflows work. You have to define the customer and other required fields in the Go To Record action.

To clarify, if you have the 'Ship Complete' unchecked, doesn't this resolve the issue with drop-ship POs?

You can add a "Loan Due Date" custom field to enter the Due Date and create a Saved Search to track all Bank Loan Due Dates. You can also create a workflow to auto-create a task based on the Due Date so it reminds you ahead of time.

Hey @Karanjot Singh, You should be able to do that by creating a custom field on the RMA record and sourcing the "Created From" (Sales Order) from the Created From (Invoice on the RMA) field.

Hey @DanishBernadeth, Typically, the Reorder Point is used if the Production, Purchasing, and Sales patterns are relatively stable and predictable. That way, you can reasonably accurately reorder new products using historical data. For many companies, that is impossible, as historical information is often unreliable to…

Hey @NickSuite, Yes, this is a common issue. The solution I implement for most of my NetSuite CRM customers is to create a workflow or a script to generate an error message when required fields are missing when converting an Opportunity (or Quote) to a Sales Order. That way, the Sales Order can only be created (and…

Hey @Veda chalam Mahadevan, When you check the "Store" checkbox, the value is stored on the record and won't be updated dynamically. If you uncheck the checkbox, there is a chance you won't see the class in Saved Searches. With an unchecked "Store" field, the value will show in Saved Searches if it is populated via a…

Hey @Meherin, Do you have the "Open in Edit Mode" checked on the "Go To Record" action? Ensure the Trigger is on Entry.

Hey @Christian Postey, Could you clarify what you mean by "work with bank loans in NetSuite"? Typically, when you receive a bank loan, you record it via Journal Entry. You can then create memorized transactions if you are recording recurring interest or related payments.

Hey @PatrickConrad, If you want to have more than one item fulfillment, uncheck the Ship Complete checkbox on the Sales Order. You mentioned you are checking it right now "so that we don't have several shipments for a warehouse order." What if you create a different/custom checkbox to resolve that issue instead of checking…

You would need to build a customization for that. The customization will add all receipt images as additional pages to the Invoice PDF.