Tom Dalton · Owner · Silver Medal

on Step 8: Data Handling, make sure to choose Update. I did that.

Yea, I'm sorry, but I left a big detail out. I was editing the default view at: Transactions-> Sales -> Prepare Estimates -> List I always thought those behaved the same as saved searches. I can get what I want in the saved searches. I guess I don't need it in the other place.

"Created By" had no results

That was helpful. I missed that. Unfortunately, I learned something else that still blocks highlighting. If your results have a column that uses a numeric formula field that is summarized (EG: min, max, or average) the highlighting will NOT work if it evaluates using at the same formula... maybe because it can't be…

ok, I learned about some limitations of highlighting. If your results are "main line = false" and all results are summarized (EG: grouped, max, average) the highlighting will NOT work right on numeric fields with some types of logic. So, we need "mainline = true". So, I turn "mainline= true" back on. Otherwise, it is still…

ok, I learned something. If your results are "main line = false" and all results are summarized (EG: grouped, max, average) the highlighting will NOT work.

What does it mean if NO HIGHLIGHTING works on a saved search? The search has 100 results, and it is a sales order search. All the orders are from the past 3 weeks. I can set a filter to make the text red if the date of the order is after 1/1/1800 and add another filter to make a line bold if the order total is greater than…

ok, turning off "main line" helped, but there is still one field that I can't get to work! This is a sales order search with status = billed. I can't get it to bring in "date billed" from the linked invoice. It shows nothing for that column on the results. See below where I used "Billing Transaction : Date Billed".

It was solved working with support. Somehow a setting in the form got changed overnight.

Yes, they're from the Webstore

So, the only way to mass run a Client Script on a bunch of records is to convert it to a user event script.. is that right? or, is there some other workaround? -Tom

The held orders do show at "Transactions > Sales > Manage Payment Holds". It was more of a problem of using the "override payment hold" button failing.

It works fine for collecting the vast majority of payments in both the NetSuite UI and the Web Store. It just has one missing feature... the ability to override payment holds on a per-order basis.

For Braintree to work, you have to install the NetSuite Bundle "Chargeback Workflow". You have to add Braintree as credit card processor (Braintree = a standard member of the list of processors in NetSuite). You then have to install the Braintree SuiteApp. See images. The question wasn't if it works and is supported. I'm…

NetSuite does support Braintree. We also installed the plugin. It works fine, but doesn't appear to offer a way to override payment holds.

We use Braintree with Sitebuilder and it works fine. Using reference checkout 2.05. We've only been using Braintree for a few weeks. There is one thing I can't figure out. Can you override payment holds? We get the occasional customer that we know and trust, but for some reason they’re giving us the wrong zip code for…

We found the answer. You have to go to "Setup Accounting -> Accounting Lists -> Payment Methods" and then click on each credit card and change the deposit account to the account that you created for your new credit card processor.

We switched to a new processor. It has the default deposit account of "Undeposited Funds Brain Tree". We were using PayPal Payflow Pro and it was set to use "Undeposited Funds Payflow Pro". We deactivated the Payflow Pro creditcard processing account (in NetSuite) after installing Braintree. Now, the sales orders show…

We found it. It's under lists in the role settings. For each users, you have to give access like this: Setup > Users/Roles > Manage Roles Edit a role In the Permissions tab > Lists subtab, add "Custom Record Entries". The minimum level of permission is "Create" Click Save

Hi Brian, it is a mix of drop-ship orders and regular sales. The goal is to see margins and compare our margins in various sales channels. Is that what is breaking "Est. Extended Cost"? We use average for costing.

Google says server response time should be < 200ms, or it's considered a fail. If NetSuite can help with that, it would be great. They are the only ones that could help us with that. You can see the Google page speed test here… https://developers.google.com/speed/pagespeed/insights/

Our NetSuite server response dropped from 2300 ms down to 1260 after this weekend's update. Google says it should be < 200ms, but it's still a big improvement. Thanks NetSuite. Jeff, I was only working on the server response time metric in this thread, as it's something we have no control over. That metric is independent…

I edit an item's supplier info. Click save. Get error. It's a NetSuite bug, but I found a workaround. I noticed that if I edit some fields, no error. I then noticed that if I edit the preferred supplier filed, I get the error. The parent item required that I have a preferred supplier. A pop-up said "required since it's a…

Yea, checked it out. It didn't help. I need to report on components of assembly items... not on the assembly items themselves. So, how much of the materials used in assembly items is "committed to" assembly items that are built but not yet shipped.

It's not happening on all categories.

This issue is back again. Anyone else?

Now we're seeing some packing slips that have the items from the fulfillment on the packing slip as long as there are ONLY kit items on the fulfillment. The other issue is that the packing slip doesn't have the kit item... it ONLY has the components of the kit items on the packing slip.

We also had one order today that said "Insufficient inventory" that stopped us from processing an order. The issue was that it had no inventory items on the order... only one service item for sale.

So, 4 to 8 days without packing slips. hhmmm.

Defect 687908 The urgency level = defect U3 Based on our recent defect resolution performance, 50% of U3 issues were resolved within 4 days, and 80% within 10 days.