Bump: NetSuite, since this error is visible to our customers (making us look like we have flakey ecom) AND effecting multiple NetSuite user accounts, WHEN can we expect a fix? -Tom

The header is controlled within index.ssp.... You can see that for SiteBuilder sites (i.e, === 'STANDARD') the code is calling the <%= getPageTop() %> tag. The tag adds your logo, default tabs and default links to the page. OK, in the correct index.ssp file, I replaced "<%= getPageTop() %> tag" with the contents of...…

Still trying to fix the dead "Need Help? Contact Customer Service" link in the my account area. I tried this... 1. Copied ALL files and folders from: Web Site Hosting Files/Live Hosting Files/SSP Applications/NetSuite Inc. - My Account/Reference My Account to: Web Site Hosting Files/Live Hosting Files/SSP…

I just tested again. I view order history and click "View Order Details" on any of the orders and get "An unexpected SuiteScript error has occurred". On the main page it says "Need Help? Contact Customer Service". Contact Customer Service is clickable, but nothing loads when clicked. -Tom

Has the "Reference My Account" been improved since its release earlier this year? Is it still in Beta?

Thanks for the update. Does tracking not work with ANY carriers? I ask because if it were FedEx only, then we could proceed as we don't use them. What does the "order details" link do? Is it simply a dead link?

Canned Response?

I concur. Your not alone in your conclusions.

You're welcome Aaron. As much as I hate many things about NetSuite, I am an advocate by default. We're stuck. We can't afford to start over, so ...if we're staying ...then we've got to make it work. We've also got to hope that it works for enough other people that the company remains solvent. right? So, we're reluctant NS…

Also, we found the way to hide NetSuite's "Re-order Items" link in "my account tab". It is in the SuiteAnswers at https://netsuite.custhelp.com/app/answers/detail/a_id/25714/kw/Re-order%20Items

OK, we figured out how to add links to the "My Account tab". They are on the right side, but that is OK for now. We also wanted to get rid of the right sign navigation that displayed in the "My Account tab". This took care of both issues. Basically, follow the quoted instructions below with one exception. Where the…

bd, Do you have any customers using the hosted Magento-GO? Are they happy with that? Why is Volusion on the "lower end of the spectrum"? Is that just based on Celigo's number of subscribers or something else? Tom

Mike, is this trick able to handle matrix item options with some tweaks? I don't think it can, but thought I'd ask.

Nick, How do you like it Magento Enterprise? Before Magento Enterprise did you have a NetSuite WebStore? If so, did you loose any features that you liked? What features that you've gained have been the most useful/profitable? Thanks, Tom

Could this be achieved with a <VAR> tag? So, set it so that the "default theme" specifies the add to cart button as image = <ADDtoCARTimageURL> and then set the value of that variable in each item & category template. I'm fairly unknowledgeable about HTML/JavaScript, so I don't know if this would present new issues or is…

Mike's trick is great for some applications, but unfortunately we need both the quantity field and the "item options" pull-down (if one exists) to still function. Has anyone figured out any other work-arounds for this? Outside of dense-lists... We only get ONE add-to-cart button in NetSuite because the dense-list button…

I don't want to hijack the thread, but would be interested in the same question... but with Volusion. I like what I've seen from Magento, but I'm turned off that Ebay now owns them. I'm too concerned that Ebay might eventually turn Magento into part of their eco-system including "Ebay like" sales commissions for Magento…

Thanks Mike, ...Hey that works and is plenty "elegant" for us. So, we just change img src="add-to-cart-medium.jpg" to our actual cart image and we're done.. right? Is the code otherwise intact as pasted?

"reference my account" was targeted to be released on Feb 22nd NOW, reference my account = April X, 2013. "reference checkout" was originally to be part of NertSuite v2012.1. YES, v2012.1 Now, reference checkout (with Paypal) = <null> See... http://www.netsuite.com/portal/landing/2012-1/ecommerce.shtml v2012.1 Sneak Peak:…

Is there a way to send google the data for the "Product Category" field? I'd like to send either the web-store category that the item is in (preferred category) or the income account for each item. -Tom

Belinda, thanks ..but ours gives "ERROR: Field Not Found" with any version of {imageurl} in a formula. IT must have been {storedisplayimage} that I was using. Note: we aren't really doing a saved search. We're doing a custom text field that gets its value by a formula. We're using "go data feed" to pull our NetSuite feeds…

Well said James Wickersham. Also, it is possible to "under deliver more that that". It can be don'e by adding in an exorbitant add-on cost (eg:$20k+) when the decade over-due upgrade finally rolls out.

Rob, I believe that Meir was being sarcastic.

Belinda, I think I know why your works and our ours doesn't. Based on what you said, your formula might be used in a saved search "filter summary row". That feature lets you enter your formula right into the saved search. In our case the formula MUST be a custom item field. -Tom

So, it was moved from Mid-May to August. NetSuite spokes persons seem to think they can say "Hey, this ___ is complicated stuff, it takes time to ___" and then we all forget about our NS issues and move on. IF they didn't think that excuse worked, they wouldn't use it time and time again. Let me correct that assumption. I…

Well, it was excruciating ..but we did it. We needed every child item to have "parent item like" data. We're connecting all items to godatafeed and they send the product data out to NexTag and Google shopping and TheFind and others. Godatafeed lets user connect as many fields from NetSuite as they need (both custom and…

As another possible fix: is there a secret NS field that exists and refers to the main image URL and applies to both matrix parent and child items?

So, will v2013.1 bring ANY changes to the web-store item search for "Standard Storefront" users? -Tom

Reference My Account NetSuite Standard Storefront = Yes PS: Earlier this week I purchased "Quick Order pro" from Centek Solutions as an add-on to fix an otherwise weak customer center. Now I find that "Reference My Account" WILL be included for users of the "Standard Storefront". I wish I had known that last week. This is…

This is what we're getting for results... when Custom Item Field (text) = {storedisplayimage} Matrix Parent ….. works (gives data like: widget.jpg) Matrix Child ….. ERROR: Field Not Found Non-MAtrix item ….. works (gives data like: widget.jpg) when Custom Item Field (text) = {parent.storedisplayimage} Matrix Parent …..…