They almost need a new status "approved & backordered". So, if we approve an order that only has items without available inventory, then it commits the inventory, but sets the SO to status = "approved & backordered". We need them committed when back-ordered because otherwise NetSuite calculates the wrong order amounts for…

However, if you wanted to print Endicia labels outside of NetSuite, you would have to sign up for an additional Endicia account of a different type; for technical reasons the NetSuite-integrated accounts cannot be used with their desktop software or other 'flavors' of service. I think it is also for financial reasons. The…

I just got a response to my case. He basically retracted his description of what that field does and then described it just like what I was telling him it should do. It IS just for the weight of the box (as we had hoped). It is NOT for the weight of the box and all the contents that will be in it (as we were initially…

When was it introduced? I just recently noticed it. I figured that it was VERY new because when I went to the "HELP" section of NetSuite ...it made NO MENTION of any weight column in the "packages instructions". See attached image...

OK, I'm re-interested in Shipwire for fulfillment. Has anyone used them and stayed with them? I'm looking for positive reviews of their service... or negative ...so, I can make up my mind on using them. -Tom

I found a few drawbacks. 1) You can't use your UPS account and may loose some discounts that you have established with UPS. I asked the rep if we still get the UPS volume discounts using their service and he wouldn't answer. He would say "I can't say that you'll get the UPS discounts, but I think you'll find our overall…

Enhancement 84731: - Vendors> please add Department / Class / Location fields on Vendor records to default into A/P Transactions (Purchase Orders, Bills, etc.) and also to use in conjunction with Role Restrictions.

Fred, how are you liking Kuhne and Nagle ? -Tom

Thanks for the information Tom. Yes i realize that too they do not use our own shipping account so i believe they probably get big discounts since they use their own accounts to ship on behalf of everybody's orders. However, as long as shipping from their UK warehouse to European countries (which include the original…

Someone asked for us to list our fulfillment services. It varies based on the item and the location of the vendor. If the vendor is close and the items are light weight, then we keep the items in our warehouse. If the vendor is far away and has a large minimum, we go searching for a fulfillment warehouse in the same town.…

Update... Has anyone in this group tried shipwire?

Thanks Carl. That would work, except that many of our orders have multiple fulfiments from multiple vendors. Then this work flow wouldn't work. We still have the problem where one email is generated for each and every tracking number on a fulfillment. The customers don't seem to mind, but it is somewhat unprofessional…

OK, lets make it $250.

I'm still not able to send out tracking mumblers after orders ship. It worked, but sent out a separate email for each tracking number. So, a person with a four package order would get four emails and each email would have all four tracking numbers. That was using the {trackingnumbers} field. I also tried {results} instead…

Our UPS tracking numbers email are auto-generated based on a saved search. The search criteria = Type = Item Fulfillment Tracking Number = not empty Date Created = on or after thirty days ago Date Last Modified = 1 days ago Status = Item Fulfillment:Shipped Location = Bloomington Warehouse Ship Via = none of CUSTOMER PICK…

This is one of those features that is POPULAR enough that NS should skip making us all re-invent the wheel with mixed results and MUCH frustration and wasted time. They should just give us a simple preference page for auto-sent tracking emails and handle the set-up for us. The preferences would ask us to set what shipping…

I tried using {linkedtrackingnumbers} and I get "ERROR: Field Not Found", so we switched it back to {trackingnumbers}. The only "real" remaining issue is that it emails a separate email for each tracking number (even though each email lists all tracking numbers for that order). So, a TEN PACKAGE order gets TEN fulfillment…

We have been using the saved search method of sending out tracking numbers for about a year. I do have one issue. Why doesn't it attach the sent "tracking number email" to the customers record under "general>messages" or even the messages/history area on the fulfillment or the sales order? All other NS generated emails are…

Jeff, what is the "Account = is Cost of Goods Sold" for? Doesn't "Type=Item Fulfillment" narrow it down enough? -Tom PS: I see a lot of uses for this feature and the NS help is hard to understand. I think I'll start a thread called "100 Ways to Use Scheduled Emails of Transaction Searches" so people can post more of these…

Does anyone know of a way to make it send only one email per customer (even if they have two tracking numbers on one fulfillment)?

My hope would be when people come up with good solutions using saved search e-mail alerts they bundle them up and make them available to others. Thanks, -e I wouldn't feel comfortable installing other user's bundles. I don't have time or the knowledge to reverse engineer what they have done and the bundle could have…

Has anyone made the UPS tracking number clickable? Looking at UPS.com and NS tracking links, it looks like you would need one of these URLs... //system.netsuite.com/app/common/shipping/packagetracker.nl?type=ups&InquiryNumber=XXXXXXXXXX or //wwwapps.ups.com/WebTracking/processInputRequest?InquiryNumber1=…

Somewhere else, they said to use "main line=true" to stop double-entries on results. T

Is there a way to specify that it ONLY sends the fulfilment email IF the tracking number field is NOT empty? Sometimes we will fulfill an order without a tracking number (like when an order is drop-shiped by a vendor that doesn't provide tracking info) and in those cases ...we want it to skip the fulfillment email. -Tom

We don't have a script writer on staff. Maybe a standard email notification "bundle" will become available from NetSuite in the suitescript repository. T

FedEx separates Home deliveries from business deliveries (they are two completely different shipping methods). So, using FedEx in a freight shipping calculation would give us a tool that wouldn't work all of out customers because we have a mix of address types in our account. We also couldn't use UPS because if you click…

deisouss, Two more questions. 1. In your main shipping preferences (setup>accounting>shipping>preferences), do you have it set to use "list rates" or "Negotiated rates"? 2. In your main FedEx account preferences (setup>accounting>shipping>preferences), do you have it set to use "residential" rates? -Tom

The third part companies only work with the back-office aspect of LTL. The last I checked, neither OzLink or PaceJet had customer facing LTL pricing for your webstore/cart. -Tom

I did their webinar yesterday. I'm wanting to see the customer interface (for viewing shipping estimates) on someone's web store. -T

Ozlink is very expensive if the carrier has a transparent link you can build a script in Netsuite that will use the shipping zip code and weight. Send it to the carrier website and receive back quote ID and accurate quote amount. Each item would also need a custom variable added for its "shipping class". We're not going to…