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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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Hi @Elizabeth W., Kindly provide a sample template of the things you would like to update in order for me to test. Respectfully, Trixie
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Hello @User_DFQMH, It appears you are running into a known NetSuite behavior related to WIP & Routings where entering Starting/Ending Operations forces the system to treat component consumption as operation-specific, not general inventory availability. When operations are defined on a Work Order, NetSuite expects component…
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Hi @ABDUL HANNAN , NetSuite Analytics Workbook currently does not support showing static data labels on charts. Chart colors also cannot be customized, and Workbooks offer no options for applying branded color themes or manually assigning series colors. Best practice is to keep data analysis in NetSuite, but you may opt to…
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Hi @User_3172U, The ability to only add a 'Created by' field in a transaction is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # 175223 Entity Records/ Transactions > Created by field is not available to show who created the record. You can go…
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Hi @Yee Yie, If your account does not have WIP & Routings, then the “Mark Work Order Close” function will not appear, because that action is tied to the WIP feature. Without it, Work Orders auto-close once they are fully built/fulfilled, and NetSuite does not offer a bulk-close interface for non-WIP Work Orders. Also, the…
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Hi @Vernita, The ability to only perform bulk reallocation is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # - 208648 Summary: Transaction > Inventory > Reallocate Items > Allow CSV import of reallocating items. As per the functionality of having…
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Hi @KNason76, we’re pleased to have you with us today and thank you for posting in the NetSuite Support Community! We hope you had a wonderful holiday season. Happy holidays to everyone! We trust you had a relaxing break and are now getting back into the swing of things. We have a fellow member in need of assistance, so…
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We encourage you to share your expertise to help our member, Clamps123. Your input is greatly valued and plays an important role in strengthening our community. For those who are just getting started with NetSuite, we also recommend exploring our New to NetSuite category. It’s a great starting point packed with resources…
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Hello @John Nikko Have you checked the response from Angela? Let us know if the provided solution works for you. And if you need further assistance on this don't hesitate to reach out. Have a great day! Respectfully, Trixie
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Hey @Ashhh, I hope all is well. Have you seen the response from Tigran and Angela? Let us know if you need further assistance. Thank you! Respectfully, Trixie
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Hello @User_68KLQ, I would also provide the same advice to file a support case. Since the app is already installed and is not working as expected on your end it is best to file a support case for them to check further with internal tools. Have a great day! Respectfully, Trixie
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Hello @ERUDITA, Thank you for jumping in with this great question! 🚀 The NetSuite Community thrives on collaboration—let's all come together to provide some valuable insights. Community, your expertise is always welcome!
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Hi @John Nikko, Just for clarification, have you tried the search guide from Tigran? Let me know if you have anything for clarification. Thanks!
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Hi @Angela Bayliss, Upon checking the case status, support is already able to attach your concern to an Enhancement. If you have any further adjustments to the enhancement kindly communicate it in the same case record. Thank you! Respectfully, Trixie
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Hello, everyone! We invite you to join the conversation and share your valuable insights with us.
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Hello, everyone! Feel free to participate in the discussion and share your valuable insights.
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Hello everyone! We have a fellow member, @User_IM2YY, who could use some assistance. Please feel free to share your knowledge and best practices to help them out. Your input is greatly appreciated!
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Sure! Have a great day.
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Hello @User_DMW5Z, Have you seen our last comment? https://community.oracle.com/netsuite/english/discussion/comment/16906270#Comment_16906270 Let us know if the information provided was helpful. 😊 Thank you!
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I need to clarify and correct the information I previously provided. The earlier information is based in the setup if the Cross-Subsidiary Fulfillment is disabled. It is expected that shipping costs from the Item Fulfillment will not populate on the Invoice when Cross-Subsidiary Fulfillment is permitted and the…
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Hello @User_DMW5Z. Kindly check the following: 1. Confirm item uses Standard Costing Lists > Accounting > Items > Edit > Accounting tab. 2. Check the Cost Template used by this item: Ensure it has the correct Cost Categories for labor Ensure Work Centers/Resources used on the routing point to those categories 3. Check the…
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Hi @User_DFQMH, Have you seen our last comment? https://community.oracle.com/netsuite/english/discussion/comment/16906096#Comment_16906096 Let us know if the information provided was helpful. 😊
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Hi @brocha, To clarify, seeing the price update changes in the system information from mass update is currently a system limitation. Enhancement # - 340632 Summary: System Note does not display information when performing mass update to other price levels except base price However, if you are just manually changing it via…
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Hi @JM Benitez, If the Work Order has no completions, no issues, and no backflushing activity, then deleting the WO has no impact on inventory or accounting. The assembly’s quantity will simply remain as it was originally; nothing will be consumed or produced, so there is no reversal needed. In this scenario, deleting and…
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Hi @mardel, Yes, this is expected behavior. Ad hoc quality records in NetSuite generally do not trigger the standard quality workflows because they are not linked to a triggering transaction (such as an Item Receipt, PO, or Work Order Completion). Since no transaction event initiates the workflow, the associated actions,…
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Hi User_YYLJ9, Have you seen our last comment? https://community.oracle.com/netsuite/english/discussion/comment/16905831#Comment_16905831 Let us know if the information provided was helpful. 😊 Thank you!
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Hi @User_DFQMH, Here are likely the reasons as to why you are seeing duplicate work orders. MRP grouping/consolidation settings — MRP may be set to generate supply per demand plan occurrence (no consolidation), so separate demand dates produce separate WOs. Time-phasing / planning buckets & lead-time rounding — demand…
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Hi @gbradley, Here are possible reasons as to why the shipping costs are not showing: 1. Shipping cost on the invoice record is captured from the item fulfillment record and not from sales order, you may check this record to compare and verify. Examine how you create the shipping cost on your sales order and try to…
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Hi User_YYLJ9, The Custom GL Lines Plug-in (CGL) allows creation or modification of GL lines and supports assigning values such as Class, Department, Location, etc. However, CGL can only modify custom lines, not standard system-generated GL lines. This means you will need to create new lines that replace the intended…
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Hi @Glaced999991, Have you seen our last comment? Let us know if the information provided was helpful. 😊 https://community.oracle.com/netsuite/english/discussion/comment/16905720#Comment_16905720 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also…