Fantastic Site Andy! Mind if we promote it on our NetSuite site? Regarding NetSuite Logo that you see on everypage of some NetSuite websites, that appears when you choose to use the "free" version of our advanced site customization module. When you pay for the module (as AwesomeAndy has chosen to do), the logo magically…

I understand there is a default "Customer Center" role as defined by Netsuite. However, as a retail business, I do not require things such as Account Receivables, etc. I only need the customer to be able to, view their order history, track a shipment, and request return authorizations. Any help would be great. Outstanding…

It seems like Gproxy knowledge of NS is advancing on daily basis. I have seen a few nice sites which has a feel of a complete & coherent site. I guess we as users are also more mature users and hence are making better decisions on how our site should look and feel like. I like to see better item pages and check out pages.…

I may be wrong here. But you can create a shipping item with the minimum order amount for free shipping. And only show this item on you site or ask you customers to choose this shipping item on check out pages. This does not work for us since we have to show all various shipping items aou client use so they can use them…

Is there any way to change the titles in the customer center. For example, I don't want the label "CUSTOM" over my custom records. Also, is there a way to either remove the Netsuite copyright which appears in the middle of the customer dashboard or at least move it way down the window? Lastly, is there a way to put KPIs or…

Is there a way in Customer Center to edit the Payment Method to include net-30 charge customers? Right now my only option is to enter a credit card to complete the sell. Change the customer center role to include the payment term you want. However; any new customer can also order on line and get the Net 30 term. To avoid…

We have only a few posting for this subject! Either NS users are not using the customer center or this issue might have been out for debate in the past and hence they have givien up on it. I believe NS is concentarating on how to get "NEW CUSTOMERS". Most new features are towards picking up new customers whether using…

We used SuiteCommerce (www.suitecommerce.com) for our websites, they know NetSuite inside out and they take it to the next level. Prices are VERY reasonable. www.inkjetsuperstore.com is our website. Enjoy it! This is the best NetSuite website I have seen so far. Is this done all in NetSuite? Thanks

You need to customize your customer center role to make it term or credit card. It is the external sales order form you set for the customer center role that makes it term or credit. Here is how we did it: in the Role tab of External sales order credit card , we selected Credit Card customer center role. This will take…

We have been using Gproxy for our netsuite website creation process as well. They have a quick turn-around time and their prices are VERY competitive. Definitely go with their 'platinum' package as you are able to get your website up fast and then turn around and make changes to your website with your maintenance hours.…

Almost all of our feature work is based on requests from EXISTING customers. There are a large # of customers using the customer center. Thanks, -e Sorry for confusion. I was referring to NEW CUSTOMERS / Existing customers of ours or other companies using NS. I did not mean NS customers.

You can keep shoppers on the Re-Order Items page, rather than navigating them directly to the shopping cart. Just go into Set Up Website and select: After Shopper Adds an Item to the Cart = Stay on the Same Page. I have entered an enhancement to show the item price, rather than the total price of all purchased. On the…

It is called Sign -Out. It is located on the top right of the screen next to the help which I just discover.

I used them for our website prior to having the advanced web module. I personally do not think they have a deep knowlege of NS and available features of NS. I had a little problem communicating with my sales rep. But they seemes to be responsive to our demand. I recommend to investigate at least 5-6 companies before you…

It does not. You have to click on "add to the cart" in order to add items.

You can keep shoppers on the Re-Order Items page, rather than navigating them directly to the shopping cart. Just go into Set Up Website and select: After Shopper Adds an Item to the Cart = Stay on the Same Page. I have entered an enhancement to show the item price, rather than the total price of all purchased. Baruch;…

Is there anyway someone can share their Customer Center settings? I run a retail website. For now, i just wanted to offer the basics like Order History, Order Tracking, and Return Authorization Requests. I think for most customers, the full lineup of customer center capabilities is overwhelming. Regards, Ko Kiuchi It is…

You guys have done a great job with your websites. However; Most of the websites listed here, including ours, are loosing huge real state on the right side of the pages. I belive most focus so much on the home page while the item pages are ignored. It should not be impossible to add the right side column to take advantage…

The "Done" button returns the shopper to the primary My Account page. It is their way to exit the Re-order Items page if they have not added an item to their cart. You are fast? Please suggest to rename it and make it shown all the way.

I have been very happy with our extensive web development and customization done by Sam Wuebben [sam@mvldesign.com]. He has done a number of NS web stores over the years, and managed to develop everything we needed whether NS supported it or not, including multiple web stores for some of our corporate accounts all from the…

I have filed an enhancement for this issue. But, there is a more critical issue here that you should be aware of. That is: customer has to select one item at the time and press "add to the cart" for that item. Then he/she had tp go back to the reorder item and do it for every single item. It is not a likable task! There is…

So: -The default quantity for any item should be '0'. -Submit order (DONE) will send all selected items with quantities entered. Right? But DONE does not do a thing. nothing right now Does anyone knows why it exist? Thanks

Net Suite wants us to show the customers what browsers versions would work best with NS and that customers need to turn the JavaScript on if they have a problem. I had 3 emails about this issue from customers. I just added it to our site as NS suggest in their help file. But, do not expect the customer hang in there…

I was told this is possible if you have web analytic ..... Module.

Just wanted you to know that I see the check box in our account. So, it should be your account. I am still on 11.4.

I hope we can offer FREE SHIPPING as a promotion for a specific time on one site while clients with other shipping methods can still log in to their account and order as usual and be charged as usual. It would be nice to offer different prices on different site for the same products.

We just lunched phase one of our new site. http://www.papernetusa.com

Scott; You mentioned: Also, I would like to hide pricelevel1 from wholesale customers and hide pricelevel2 from retail customers. Netsuite does this automatically but I need to...... How does NS do this? Can you share that with me? Thanks. I am changing the HTML in our item drilldown templates to customize our site. I…

Looking back at your posting, I misunderstood it. I thought there is a way to eliminate a quantity for the same price level for some customers. That is: if you have a price level A with quantity breaks for 2, 5, 10, 50 cases of an item, you have the ability to show only 5, 10, 50 for certain customers. Thanks for your…

Previously you couldn't put any files in the root of your website in NS. Therefore we had referenced the location of favicon in a subfolder. This worked in Mozilla, but only on tabs, not in the URL field. It never showed in I.E. We just added the favicon to the root folder (Web Site Hosting Files > Live Hosting Files) of…