User_BCKYD Red Ribbon

Hi @Chelsea Jacobs If i remove Customer from the results, the sum is the only one left. I dont understand how this total will be used to populate the custom field for every customer's unique GL-10100 balance? 2. i updated the field to currency and unchecked "Store Value", but i still dont see my saved search, or anything,…

Hi @Chelsea Jacobs I appreciate your quick response! Ive created the first saved search for A/R Balance - GL 10100. Below are criteria, results and preview of data. Im working on this first and once i nail it down, i can replicate most for the A/R Overdue Balance - GL 10100 piece. Criteria Results Preview - returns GL…

Thanks @Angelica Mae Segador-Oracle We are all set, but i do appreciate your insight.

Hello @Angela Bayliss and @Alex Joves -Oracle Thank you both for your insight. This definitely helps us move forward and how we'll utilize the Check# field!

Hello @Ramu Komireddy_9891 , thanks for the suggestion. We wound up doing a direct map and set a static value for each of the payment methods. I think this will work for us. Thanks!

Hello, I think i made some progress. It looks like the Document Number in the Customer >Sales > Transaction sublist pulls in the value from the Check # field? The values in red below are all populated from the Check # field. The ones in yellow, have a blank Check # field. Can someone please confirm if this is standard…

Or instead of mapping the Document Number field to the Refund > Wire# field, it can map to the Refund > transaction id below.

To get this working, we did a direct one-to-one mapping of the custom payment method values to the native payment method values. Thanks for the help in any case.

@Angela Bayliss all the payment methods in the native Payment Method field are available.

Hello, I made the changes to the trigger. Also, below are the parameters: However, when i edit an existing payment, where the Payment Method - AR field is already populated and it change it, the native Payment Method remains blank. Here is the workflow history. It looks like it executed but the native Payment Method field…

Hello @Angelica Mae Segador-Oracle and @Ramu Komireddy_9891 I will test this shortly and let you know if it works. I appreciate your help.

Hello, Just following up on my question. Please let me know if there are any questions.

Ok, thank you @Tigran Shahnazaryan

The report runs fine for me in production. In sandbox, it downloads and errors out when attempting to open. However, when i put a filter on the report in sandbox, the report doesnt error out - opens just fine. Curious as to why the report size effects sandbox but not production.

Thanks @Tigran Shahnazaryan . Any thoughts on why its only happening to a few users?

Hi @Judith Culanding-Oracle , Yes, i was able to use the details you provided. Thank you!

Hi, @Judith Culanding-Oracle Thanks for following up. I will consult the article and move forward from there. I appreciate your help. THanks.

Hello, just checking on this question. Please let me know if anything is needed.

@Dominica Sevilla-Oracle Hello, i realize this is an aged post, but wanted to comment that Dominica's solution worked for me. When the checkbox "Direct Debit" under Bank Payment Details (Debit) AND checkbox "EFT Customer Refund Payment" under Bank Payment Details (Credit) were both checked, the customer refunds appear on…

Great! I appreciate your help.

Hi @Angela Bayliss That makes perfect sense. @Richard James Uri-Oracle , Thanks for the information. Sounds simple enough.

Thanks @Trixie Amora-Oracle . This makes sense.

I also cleared the browser cache, by the way.

I tested the price change on a couple different items in both Prod and SB, but the changes do not appear in System Notes. However, i changed a different field, highlighted below, in both Prod and SB and the changes DO appear in System Notes. Seems like the issue is isolated to the price fields?

Hi @Tigran Shahnazaryan Yes i double checked the correct item. I just updated another item price via UI and the changes still do not appear in the sys info tab. 2/12/25 is the most recent update. Is there a limit on what is displayed on the sys info tab?

Just to clarify, the item price has been updated as the import was successful. Im inquiring about the missing price update entry on the system information tab. Thanks,

Hello Everyone, Just want to follow up on this question. I submitted a support ticket there is already an existing defect. Defect # 741073 File Drag and Drop > Email: Unexpected error Hope this helps. Thanks.

Thank you @Alex Joves -Oracle I will submit a support ticket!

Thank you, @Chelsea Jacobs . I was not aware of the Relative date setting, but looks like it will work! I appreciate your quick response!

Thanks @Jam Amper-Oracle This works! I appreciate your help.