Thanks,Krish0nan. Retailers are only cover about 10% of our customers and they may have their own code for our products. Nobody has asked us for barcoding items so far. But our biggest competitor is using barcode on items. I guess they are using a WMS which integrated with their shipping and accounting system. This is why…

Thank you, Evan. I will do it in a weekend after we have finished shipping. Jane

case number 729216. Support said I have to delete them one by one. That's why I post here. She put me into Enhancement 80920: Mass Delete emails. jane

Thanks, Rick I have tried, but only "Attachment received","Attachment sent" folders are available to choose in the mass update delete function. And these two folders are much smaller than my mail merge folder. I tried to delete them from the mail merge folder, it says " can not delete because it's linked to other records".…

Any updates on this question apart from making a script? I don't know how to write script and I don't trust script. We are having big problems on this. Whenever someone add a new shipping address for once off using in a sales order, if he forget to uncheck the " this is default shipping", it will change the customer's…

Support just find orders source from our old site can not be listed on the new site. As "source from" is different. I find source from is not a field we can change. Otherwise I should mass update all orders from the old site to the new site's name.

support has changed it to a defect. Orders come from an old Netsuite website can not be listed on the new SCA-Denali site.