It is working fine today... -Kerrie

Thanks Ted - This hasn't happened to me before. I have access to many NetSuite accounts and this problem is only in our own account. It first happened this am - I tried to change a company email address, got the message that the customer already had access w/ that email (not sure why that came up as it was not in the…

Try this: In your web site theme make the right navigation width 0 Next add a non-breaking space to the right side navigation template: If you use a template there you could just create a custom tag and replace the tag with the non-breaking space on the "My Account" tab. Let me know if you need more help or info. Kerrie

OK, now it's back....

I can't an account either...I get the same error and when I browse to the store it says "System Maintenance Period Our Web site is temporarily unavailable while we perform routine system maintenance. We are working on the site to improve its appearance and functionality. We sincerely apologize for the inconvenience. Please…

Thanks Baruch - the issue is still happening so we logged the case w/ support with the number you reference. It looks like other people may be having this problem, too, given another post I just read. Appreciate your help. Kerrie

I was not able to resolve the problem and I contacted support and logged a case. I am a NS partner (and user) and I help people st up their webstores. I have an extra account that I use to prototype stores. I was preparing to set up a prototype for a customer and deleted the data from the account to start from scratch. I…

Continuation of the problem: I decided to try to edit the site theme to see if I could see a problem there. I made some minor changes, saved and recieved the error: "That record is not editable." I tried a few more times to edit and no luck. Is there a permissions problem? (scratching my head on this...) Kerrie