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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Hi, Our most recent SB refresh was back in March 2024. Are you saying that we should perform ANOTHER SB refresh?
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Hi Veronica, Thanks for the information. Based on your suggestions, I wasnt able to find any email for our inactive user listed as a recipient. We seem to receive these emails intermittently, with the most recent being 3/7/24. We did do a SB refresh shortly after 3/7/24, like a week or two after that. Perhaps that is a…
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Yes, we use the communications subtab, click email and enter the recipient info. Our ops manager has entered her email address in the field below. That field is empty for me. Im the admin, not sure if that matters.
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Thanks Tigran. I set the field "From Address for Emailed Forms" to "User Email" and i generated an email and sent it to myself. That part worked. However two other users tried sending emails and the sender email address still has the Company Email . Are there any other settings that have to be changed at the individual…
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Hello Jervin, Yes i reviewed your comment. We will modify our process accordingly. And thanks, Wee Ming! This is a great work around. We will test!
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That could possibly work. We have other processes that are dependent on if the checkbox is checked. For example, a text messaging service will trigger when the checkbox is checked. However, it is possible the appointment schedule date will be modified more than once (the linked appointment can get rescheduled more that…
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This worked, Jervin. Thanks for your help!
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Thanks. I will test this on MOnday and let you know.
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Thanks Jervin, i made the change and our accounting team is reviewing. Also, when i added the new field, some of the column widths shifted. How do i align the column headers and widen the Balance column so all the characters fit? We can probably shorten the date fields if needed to make room. Thanks!
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Hello, Just following up on my comments. Thanks!
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Here is a snippet of the code where i added the Unapplied field.
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Thanks, Jervin. I added the "unapplied" field to the statement in Sandbox but something still doesnt look accurate. I looked up a payment for customer The Bargain Barn, Inc. as shown below. PYMT12375. You can see on the right, that there is an unapplied amount of 0.30. Then i generated a statement for the same customer,…
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Thanks. i also want to test another field named "unapplied" in the screenshot below. Can you please let me know the name/id of this field?
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Hi, I think i figured this out. We were not setting the Reminder field. Once we set both Reminder Type and Reminder, the user received the email reminders. Thanks!
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Thanks Angela, we werent set up using SuiteSuccess so i can manually create the template. But the information is very helpful!
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Ok, thanks Tris. I think i figured it out. I appreciate the assistance.
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ok, thank you!
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Ok, makes sense. I have serialized inventory and non-serialized inventory items. Are there specific native templates i can download or should i create an import file based on what i want to import?
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Yes ive tried cu^ and it returns all customer and customer invoices. Is there a way to sort the results to customer appears first? Or when searching for vendors (ven:), getting vendors to appear first in the results, not vendor bills.
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hello, just checking on this ticket!
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Hello, We get the same results when using the cu: prefix. The customer "specialty appliance" is not returned.
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Aha, so that's why. Makes sense. Thanks for the help!
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Yes, i can sort the Expiration Date, so it doesnt behave like Project Name. I recreated, removed/readded the Project Name field and did not put a custom label on it. Below you can see the native field name "Title" is still not sortable. Also you can see Expiration Date HAS been sorted.
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And yes, the search does return results. When i click on Project Name, nothing happens. I took a short video of the search and how the cursor behaves. I can send to you at a different email address if you like? Just to avoid sharing publicly.
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Hi, Yes, there are two other fields with custom names, one being the Create Date, native name is Name. This field can be sorted as seen below by the small arrow on Create Date. All columns in the screenshot below are sortable, except Project Name.
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Yes, this is the desired outcome. However i nothing happens when i click on the PROJECT NAME header. The cursor changes to the pointer finger when i hover over the other headers, but not when i try with PROJECT NAME. This is the "title" field. Where does this field live in NS. Im wondering if there is something in the…
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Sure. Here is the criteria Results And Available Filters Thanks for looking into this!
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Wow that was fast! yes, i used your first example and it is working. Thank you so much!
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Hello Jervin, Your suggestion worked for us! Thanks for your help!
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Hello Jervin, Ill try your suggestion and let you know. Thanks!