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Comments
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We have the same problem - and the calculate button did the fix. However, NS should fix it so there doesn't need to be a work-around.
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Same here. Does anyone have an ETA on this fix? It also doesn't show the 'ship to' address on drop-ship purchase orders...and that's important.
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I don't know if this relates, but when we came in today we weren't able to save transactions. We got a pop-up that said "You can save this transaction due to an unexpected error". We were using Chrome. We switched to Safari and the problem didn't happen. I just tried Firefox and it worked (sort of)... During installation…
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Something must be going on at emerchant - sometimes I get a "all circuits are busy" other times it just rings and rings. Same here - and having a hard time getting ahold of anyone at EMerchant
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gives me time to check my fantasy football team
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At least now I have time to check my fantasy football.
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we are having the same problem. ups cannot calculate which means no orders. :mad:
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I have solved my problem of no orders by adding a "Special $5 shipping". I didn't integrate the shipping label with UPS in case that causes a problem. I figure, better to get orders with $5 shipping than to get no orders at all. Once it is fixed I will make the special inactive.
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Not doin' much. Anyone see the new James Bond movie? Anygood?
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I too get those same crazy characters when I print a pdf. I think I solved my problem (or at least reduced it from frequently to rarely) by using CTRL + P to print instead of clicking on the print icon in the tool bar of Adobe Reader. I have Adobe Reader 7.0.8. Worth giving it a shot. -dave
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I had the same problem and I determined it was because my first logo was high resolution (300dpi). It would print fine on invoices but fill an entire email with just the logo. I finally reduced it down to 72 dpi and made it the size I want. Then it all worked fine. -dave
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Ian, Could it be something as simple as when you print in adobe reader, the "page scaling" has been changed to something other than "none". I know if we change the page scaling to "fit to printers margins" it gets a little wacky. In addition, I believe you want to have "auto-rotate and center" checked. -dave
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That is a fantastic solution! Thanks.
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I found this annoying when we first started but it isn't really a problem with Netsuite, it is more of a problem with "on demand" software. Since we are not 'directly connected' with Netsuite like you are a local server - you are just passing information to their server and it responds. It is just acting like a web site…
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I know how frustrating this is and I wish there was a better way, but in defense of NS, do we really want IE to save this order information in memory/cache/local disk? It would include sensitive CC info and plus don't forget - nobody is allowed to save the cvv number. If we were calling somebody to place an order we would…
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We too have this problem ever since using Netsuite. Boy were we surpised the first time it happened. :eek: The problem with the save first then go back and authorize is you lose the cvv authorization. Basically, you are then processing an order without the 3 digit cvv code on the back of the card because NS (and any other…
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Since we have nothing to do...what should we all talk about. Favorite ice cream flavors and brands. My favorite is Breyers - it's natural, creamy, and delicious. :D -dave
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Ironically status.netsuite.com now says: Site-wide Service Interruption All accounts affected. Do not attempt to login to your account. Although with a green tick??? That is a nice touch. "Site-wide Service Interruption" but with a green check mark. Can we assume the same thing with traffic signals...
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We are back up...is everyone else back up?
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Still down. Do we get any money back for this downtime. My sales rep claimed "they never have gone down before" :(
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That's how we do it. Save the the sales order without authorization...then go back for authorization and click save. A waste of time but certainly better than losing the order.
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I'm assuming you want the classic YYY for AVS street, zip, and csc match. Under Setup > Accounting > Credit Card Processing, then edit your merchant account, you can select the rules for AVS and CSC. They change from cancel order, accept, and verification review. In addition, we use Merchant e-solutions, they also have…