Thank you for your suggestions. I did manage to get the transaction search version working by swapping which items had options and tweaking the search so I can now use the natural links. However I did just try your second suggestion and ran into the same issue as I had with the workflow attempt. That is if I try to use a…

I am billing a sales order (after fulfilling it) that has a quantity of two or more of the item in it, so it is a single transaction not bulk. If I look at the saved search's execution log it shows as running twice (for two items) at the same time, but only the last email is sent. I imagine the problem to be caused by some…

I would like to know too... We have the same issue and it actually affects our email template for fulfillment as well. I fooled around with it a whole lot and haven't found the solution yet. :-/ Quickly tested this for printing the tracking number: <#list record.packageups as package> ${package.packagetrackingnumberups}…

Did you ever manage to get this working? I am looking to do a similar thing however on the confirmation page I cannot see that any item info is passed on as a useable/extractable field eg from help: <%=getCurrentAttribute('confirmation','attribute')%> Replace attribute in the sample tags above with any of the following…

Is the line-level location field applied to the custom form used by one subsidiary and not the other? Yes but they each have their own locations, with the location variable being determined by the subsidiary. What I am seeing is if a script is run on the non main subsidiary during creation it doesn't set the values, if the…

There is a backup to set the lines but the issue is that there is further automation on the orders and the location needs to be set on creation.

Yes it is running as Admin, and audience is set to all Subsidiaries. Oddly I have noticed similar behavior on another workflow action, it executes without issue for the main subsidiary but does not run properly for the other subsidiaries. Feel like there is either something odd about the behaviour for a non main subsidiary…

Thank you for the quick response, I have a couple of questions though : 1) At the moment nothing is happening: Script: Type > User Event >Name > Set Integrated Label Deployment: Script > Set Integrated Label >Applies To Item Fulfillment I will fiddle some more and see if I have missed something. 2) If I can get the above…

Thank you for the suggestion I will give this a go

Hi, We have resolved the issue eventually by adjusting the way that duplicates were handled, What was happening was that the customer would complete the online customer form to create a new lead, this page contained Mr./Ms... First Name Last Name Company Name Email Phone Number Country Address line 1 Address line 2 City…

Thanks for the response, unfortunately im not too familiar with running scripts, was hoping that there might be some way via html or an additional command in the link

Note: at present, this does not support item options or matrix items. Is this still the case? I am trying to add an item option for one of the 'extra' items that is being added.

Thank you Brett, the coupon was not limited but it was the internal id that was the issue. However in the case of wanting to apply a single use coupon code using the internal id of the coupon just randomly selects an available code, is there anyway to submit a specific code with the script?

worked this out, I had not realised that each single use voucher has its own couponcode internal id, so had to create search for the coupon code and then apply thank you for the pointer Brett. // Create a new sales order and set the customer var record = nlapiCreateRecord('salesorder'); record.setFieldValue('entity',…

whoops sorry that would have been useful info, they are kits/packages

shame, it looked like a promising field to use, thank you for the reply

Hi Oliver, Thank you for the update on this. I am assuming this means I still would not be able to do an import in order to update all the Serial Numbers cards with their corresponding custom item numbers? How then would I go about accessing the custom item number fields via scripts to allow me to do a 'mass update' of the…

I had tried employee and assigned as I mentioned is not relevant since we don't assign the case (although it wouldn't let me save the template in with this reference)

Thank you Evan, I have now set the first state of the workflow to set to be emailed to false and to also set display type to disable. However the next problem is that if the purchase order is created from the Order Items screen the To Be Emailed checkbox still allows the unapproved PO to be sent out. I have had a look for…

Thank you for the reply, sadly no luck. I had tried Workflow Summary - Trigger Type: After Record Submit Workflow Action - Trigger On: Entry before and so I tried After Record Submit for workflow action but still no luck. If I set other actions like send email (for testing purposes trigger on entry) it works fine, it just…

Defect #- 203208 It would appear that it works fine if you manually create a case online, however if you are trying to get it to work on cases that are emailed in it does not.