My Stuff
Comments
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Yes, I have read all of these articles, hence why I am here now. As you can see, my option fields are present on the Excel sheet and mapped. I will try to add External ID, but I don't know if that is going to help. If it does not, I will need more assistance.
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Sorry if most of this is blacked out.
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All set!
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Thank you!
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As far as I know, they did not get back with us. We ended up using the 70 code and that helped push it through.
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Contacted support and they offered me essentially the exact same advice. Still waiting to hear back from UPS.
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Sounds good. I will pass along the codes and see what they have to say. I'm not an expert on customs and international shipping, so I don't know if using the 70 code is what we need.
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Thanks, Ivy. I have told my team. We just did a shipment to this customer last month and the bond code was not required, so not sure what's going on. We've shipped to this customer many times. Not sure what changed. The exact error in NetSuite is: A shipping label could not be generated because the In Bond Code field is…
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Thank you!
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Thank you. Looks like Amount can't be removed.
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Yes, I am aware of that article. I also mentioned this customer has no returns at all on their account. We've simply never processed one for them, so there has to be another culprit.
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This customer has never had a return at all.
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Here you go.
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Yes, but I'm speaking of the SuiteCommerce Top Searches workbook/dataset. We have the Web Orders dataset/workbook. Will Google Analtyics work with a login-only B2B?
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I have opened a case. Thanks for the guidance! This is a really strange one.
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Here you go.
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Right, that was my understanding of it, but I wanted to make sure there wasn't something I was missing. So, I suppose my next question is this: In this case, the original sales order was set up with third-party billing and thus had 0.00 shipping cost associated with it. On 1/25, it seems we switched from alternating…
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Yes, they were assigned new roles. The new roles actually have more permissions than the old ones. They were able to successfully reallocate without the error before. The roles affected relate to our VP of Ops and our Supply Chain Manager. They are fully customized roles with a customized center. The error was first…
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We found the discrepancy in a shipping charge, so that has been sewn up. Thanks!
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I know that, I want to know if a folder can be selected by default, depending on which document they are uploading. Say we have a folder called Document 1 and the custom field called Document 1 and a folder called Document 2 and a field called Document 2. When the end user clicks the upload button for Document 1, we want…
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No. We want to store financial documents on the customer record. To that end, I have created a few document fields for uploading these files. We want the files to always go to the same, secure folders. Preferably, each one would go in the appropriate folder in the file cabinet at the time the account manager uploads it…
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She was able to fix it. Thanks!
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Wanted to add they are concerned about making sure the inventory is correct, not so much the account. I'm not sure what the best way to adjust that is.
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We use FedEx, UPS, and USPS. Yes, they have field IDs: thirdpartycountry, thirdpartyacct, etc.
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I believe I have resolved the issue by using a Custom Formula instead of Visual Builder for my conditions. So ({entity.balance+{entity.unbilledorders})>{entity.creditlimit}
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Thank you. I will let my team know. Any idea why it was designed this way? I'm pretty sure that will be the follow-up question. :)
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Trying to keep information protected, so sorry for the really close views. This is based off the standard GL report.
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Right. We restructured our e-comm menu, so we needed to quickly pull items from those defunct categories. :)
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Sounds good. I ended up just using the Reset button on the Commerce Category page. It removes all the items and subcategories instantly. Just had to import the items into their new homes. It took about 2 hours, all in (for verification, etc.).