Turns out external ID was the same as my current item numbers, so I was able to run the update using external id instead. Worked great!

Only problem is that I'd have to find the internal ID - is there a way to do that quickly? If I have to look them up manually I may as well just change the part number manually.

Extremely slow in Virginia as well. Dashboard takes minutes to load, estimates taking longer to edit.

Turns out it was an extension in Chrome that a few of us had installed. Not a NetSuite issue. :)

Now another user is having a problem saving transactions and entering items using Firefox. More Chrome users are having random issues with basic functionality. Is no one else experiencing this?

I have multiple users here experiencing the same thing. Calling support now.

It also occurs in Chrome, as that is what we use in my office.

I am using multi-location inventory. So I guess I'm out of luck?

Only the reorder point needs to be set to zero for it to show up on the order items page. I also would like to know if anyone knows a way to quickly set all items that have no reorder point to be zero instead. It seems obvious that any item on backorder should show up on the order items screen. I can't believe that it…

I've confirmed it happens on every fulfillment made from a transfer order, and only if the description of the item is included. Here is the code that is supposed to display that: [CODE]<#list record.item as item><tr> <td colspan="17"><span class="itemname">${item.item}</span><br />${item.description}</td> <td align="right"…

michoel That worked! Thank you!

So it's happening on line 286 of the generated form, which changes based on what data is sent to it (in my case it was a list of items). It is likely that yours is happening in a description block as well. I ended up running into the issue a few more times with different XML characters. I used the following code to fix it:…

Just curious if you ever resolved this. I believe the field isn't available on the advanced forms, but I haven't confirmed that with support yet. Other fields that don't seem to be available? item.quantityavailable and item.quantitypacked

Stephanie.Polk Maybe I missed a step when testing, but isn't the form saved with the record? I've tried setting it so that one role doesn't even have permission to see the first form, but when I go to print the transaction it still prints using the form saved with the transaction originally, regardless of permissions.…

Of course it doesn't match the suitescript record. That was exactly what I was looking for. Is there any sort of documentation on these fields and what the syntax is for them?

al3xicon I'm getting the following error when I do that: TypeError: Cannot call method "getLineItemCount" of null (Bin Numbers$7123993#10) Did you make any changes to the script file itself?

So line 135 of the template is simply this: border-top: 1px dashed #d3d3d3; It's just part of a CSS style for a horizontal rule. It's not this code, because it doesn't happen every time. So far it's only happened on transfer orders, but again I suspect it's because of the items that are on them.

So I've got my picking ticket mostly working. The only thing left is to make sure that components of kits are identified as such. On the standard form the components are slightly indented from the standard inventory items, but I haven't found a way to differentiate them on the advanced form. al3xicon Have you run into this?

My apologies - I did try both and they both yield no data on a picking ticket.

al3xicon Question for you - that help file seems to add the bin number to packing slips, not picking tickets. Did you get this workaround to apply to picking tickets as well?

I think it happens when an item has a "/" in either the item name or the description. But I haven't been able to confirm that 100% yet. - Nope, that's not it

al3xicon I wish I could say I was surprised by your response. Seems typical - one step forward in customization with the advanced forms but two steps back in functionality. I'm wondering why they even offer picking tickets in advanced forms if their basic fields don't show up. We do use kits quite frequently, so I'm not…

Turns out the code I had was correct, I just didn't have the field correctly displayed on the form. I enabled the feature but never added it to the transaction entry form. Thanks!

khultquist That's what I had initially tried, but it doesn't work on the pick ticket.

zackb22 You'll have to forgive me as I'm not adept at scripts. Can you be more specific on what you mean by the item table? And how would I know what the script is returning for that? The only thing in the execution log is that TypeError I listed above.

Thank you to everyone who responded - our management team is going through the responses now.

Aaaaand I'm dumb. I thought that just enabled logging.Thank you!

So is a script my best bet?

Still not working, although from the log it looks like everything is fine: I've tried multiple triggers to no avail. It looks like it's simply not saving the data.

I feel like an idiot. I did. Changed it to "Expected Date" (my custom field) and now it works perfectly.