khultquist Red Ribbon

I've been hearing complaints for the last month or so. I haven't been able to identify anything in particular, just lots of users complaining about general 'slow' response.

Verify these things 'Send Email Alerts When Records are Created/Updated' is checked At least one 'Specific Recipient' is listed The checkbox 'Send on Update' for that recipient is also checked The email subject and body fields are not blank (not sure if this matters or not) Occasionally I have had to recreate a search from…

If the user gets logged out/timed out, but the page is still open, there is no feedback. You can select a file through your OS, but it's never submitted.

The status page for NetSuite should be removed.

Just found the same problem, a monthly scheduled email did not go out -- it is scheduled to go on the 27th of every month. As a company, we depend on email alerts heavily, and this is the second time in a month that it's failed. The other one: https://usergroup.netsuite.com/users/showthread.php?t=36512

Errors, Errors, and More Errors. Scripts not running, website own, records loading very slowly.

Good luck trying to escalate this issue, I got an S3 defect, then changed to S2, and it took weeks to restore. You can create a search for searches with this condition though, so at least there is a way to know how many are out there.

We are down

just got another UNEXPECTED_ERROR on a script that has been working fine for months. uh oh

I just now see this happening to my account. Our business relies heavily on email alerts from saved searches. I'd rather have NetSuite down and unavailable than not sending emails.

There's a thread somewhere on this usergroup from a NS employee. They said that the uptime measurement percentage shown on status.netsuite.com was based on requests received. Meaning that if some specific server never receives a page request, it doesn't count. I'm not an architect, and don't pretend to understand the…

We are down as of two minutes ago

Two options: 1. In your saved search, click 'Use Expressions' and make an 'or' statement that allows this formula or your other condition (non-inventory) 2. Wrap another 'Case When...' into this statement: CASE WHEN condition THEN 1 ELSE CASE WHEN {item.inventorylocation}={location} THEN 1 ELSE 0 END END

I noticed that they are slow today, about 20-30 minute delay for me.

Support says this is the same issue as this thread https://usergroup.netsuite.com/users/showthread.php?t=9872 I'll believe it when I can test on Monday.

I got an S1 defect, yet somehow I haven't heard back from support. Been down since Friday on transfer orders! I've gotten much better response on S2 and S3 defects. Mon, Oct 7, 2013 at 10:39 AM We have filed a second defect on your behalf. Defect #- 265411 SUMMARY: Error: "The maximum quantity per item line has been…

No luck, fix did not work.

I think in client scripts you have to select the line first, then use nlapisetcurrentlineitem

Our odbc is now available

https://status.netsuite.com/ is only a very narrow report, how many requests/responses are done through NS standard data servers. ODBC, webservices, etc can all go down, and the status shows 100%. It needs a serious overhaul. A good example for NS to copy, Google Apps breaks down reporting into services:…

I'm having problems with scheduled scripts, they stopped running Sunday morning, and nothing will run since. I've got a dozen scripts that run business processes... Case 1768628 https://usergroup.netsuite.com/users/showthread.php?t=34669

What's the error? I believe the fields must be lowercase only: var theSaleUnit = nlapiGetFieldValue('saleunit'); var fields = ['baseunit', 'conversionrate', 'name', 'unitname', 'internalid'];

Magically at noon today my scripts and scheduled saved searches started running again. Sounds like someone cleared my queue, but that hasn't been confirmed by support.

The only time I've seen this happen is when a script interferes. For example, a 'Save Record Function' in a client script, or a 'Before Submit' function in a user event script, if the script never returns 'true'.

I'm unable to get a response from system.netsuite.com or system2.netsuite.com

Not sure about workflow but can be done with a scheduled script

There's a thread somewhere (can't find it), a NS employee commented that the status page is only a measure responses/requests. I'm paraphrasing, of course, but if they don't receive a request, it doesn't count! So it's not a true uptime measurement, just a measurement of a particular failure type.

You could add a custom field called 'Related Vendor' on the vendor record, type is List/Record, Vendor. On each vendor's record, select the other as the related vendor.

very slow/down

This happened to us too, but only on one day (2/5/13). All due dates were blank... fixed with a CSV import.