My Stuff
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
-
Will do. Thank you.
-
Hi, I am meeting with the client this morning. Any leads on this yet? Thanks.
-
Thank you.
-
Thats what I thought too looking at your screenshot. Thanks for confirming. Someone else created the search and I don't see those options in it. Let me confirm.
-
Guys, I figured it out. Your direction helped. Thank you.
-
Tafara, Good questions. I will get back to you. I am new to this customer environment.
-
I don't have Advance Approvals for Criteria. This is where I am. How do I get to where it is only pulling in invoice for user that is assigned to approve the invoice?
-
Much, much appreciated team!
-
She is the approver. What she wants is a list of her already approved invoices and any awaiting her approval.
-
Good morning, I am sorry for pushing but is there an update on this? It would be great if I can get a solution in the next hour and a half. Thanks so much for all your help.
-
Thanks Ivy.
-
Thanks all. This is resolved.
-
I am sorry...thanks Shamaine. Much appreciated.
-
Thanks Jack! Very much appreciated. I will pass this on to my users.
-
Thank you! Very helpful.
-
Joy...you are a miracle worker! That did it. Thank you!
-
Hi Joy, Thanks for the solution but I must be doing something wrong. When I created the search the WAVE and IF columns both return "ERROR: Invalid Expression". I am not sure I have the formula correct. He is a screen shot of my entries. I have never created this type of search before.
-
Asking this question again as I really need to provide an answer to the client by 9am cst time tomorrow morning. So if you can he I really would appreciate it. Thanks in advance! "Does anyone know how to create a save search with the Wave data, SO and item fulfillment data include? I have a client needing this for their…
-
Thank you!
-
Thank you.
-
Thank you Shamaine!
-
Hi Grant and thanks for responding. I will give it a try.
-
Thanks Mikko. I very much appreciate everyone's help.
-
Thanks Michelle. Yes its tied to a script that runs every day each hour. I will wait for any additional response before talking to the customer.
-
Both please if we can include the custom fields.
-
Shanaine, I think I got confused. You want me to use the Mass Update too to implement the following and not the CSV import correct? However, there is an alternate solution if you want to change the Status in Bulk. You may create a Customer Payment CSV.file and import it to the system. This Import behaves the same as the UI…
-
Thank you Shamaine. I will give it a try. I really appreciate all your help. Ray
-
No...this is still not working. I am still getting the following error..."You cannot create an inventory detail for this item." Can you update an invoice from "open" to "paid in full" status using the CSV import?
-
Hello Shamaine, I really appreciate your assistance. Attached is a screen shot mapping. Mapping import steps are Transactons, Invoice, and then selected the invoice import file. I have 20 records in my test import file but have about 3700 invoices to updae.