Hi Veronica Steluta Mincior-Oracle, Actually there is no condition for this free gift item, customer has requested to have some sample item before final sale entry.

@Elychelle Gulen-Oracle Thanks for all your support till now, but still I'm not able to get the proper result. Please check the screenshots below: Customer record item pricing Saved search Script Deployment Below script has been deployed on 24, 25 and 26 also but couldn't revert the original price. Please advise if my…

Thanks Elychelle Gulen-Oracle, deployed the script today and will be waiting for tomorrow to take effect the customer record.

Hi Elychelle Gulen-Oracle, Thanks for your reply, As per your guidance, followed the process but the original rate is not getting updated at customer records. Original item price-4.2 Price update-3.9 now the customer record (item pricing) showing 3.9 rate through script deployment but this is valid till 25/04/2024. I have…

Hi Jervin Nicholas Teopengco-Oracle, Apology for the late reply. I had followed the same process but couldn't achieve the things what I required. Workflow screenshot below: But in Sales order, once I select the item rate field got activated.

Hi @Jeremy Guimaras -Oracle, Thanks for your reply, actually we need to add the address3 for approx 500 customers, so trying for csv upload. Please find the custom address form screenshot pasted below:

Thanks @Elychelle Gulen-Oracle for your guidance.

Hi @Niks Blando-Oracle, Thanks for your reply but in this suite app didn't have the option to give the item discount.

Hi @Jervin Nicholas Teopengco-Oracle, Thanks for your reply. Actually we want to disable this specific field(Item rate) but only admin or a specific custom role should have the access to modify the rate. Can you please guide how can we disable this through the workflow. As the sublist action doesn't support the field…