CDuf · Business Systems Analyst · Bronze Trophy

Thanks Michelle. I apologize for not responding earlier. I have been out. This solution looks good enough that I am asking the users to regression test it. I am hopeful, I will be able to mark this l…

Thanks Shamaine. I will firm up our "process" to ensure we prevent the status changing to Billed until appropriate. Appreciate the help.

Thanks, I updated the start of my last reply and provided more detail.

I have looked in SuiteAnswers and searched the User Group but can't find my answer. My user does not know what happened (of course) but we are a Software company that provides some of our produc…

WOW, what a way to stay with me through this exercise. You have been thoughtful and patient. While "older" notes are no longer returned I am still battling to return all Open Cases and thei…