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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
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Re: How to Report Times for Custom On Hold Case Statuses
Just FYI. There is another similar thread in the discussions "Time in Stage/Status Search" and "Saved Search to Calculate Time between Case Statuses.2 -
Re: Time in Stage / Status Search
Just FYI. There is another similar thread in the discussions "How to Report Time for Custom On Hold Case Statuses" and "Saved Search to Calculate Time between Case Statuses.1 -
Re: Validate Support Case Duration
I would add that NetSuite should consider automating the Duration capture when the Assignee "Edits" through Saves the Case. It is currently awkward to work a case and navigate to Duratioin …2 -
Re: Cases: Escalate but not on weekends
just another thought.... Work Calendars.... Consider the below: All that use Support Management, please review SUITEIDEAS Enhancement Request 450157 related to Case Management. Title: Support Metrics…3 -
Re: Beta - SuiteApp: NetSuite Records Timeline / Bundle ID 40073
Dang, As always, Thanks1
