Angela Bayliss · Senior Solution Architect · Gold Crown

Hello @User_0C38A You may want to file a case if you need support immediately.

Hello @davidd039 The easiest way is for you to type into your global search bar : Control Tower Try that and let me know?

Hello @davidd039 , If you have demand planning, you should have a control tower dashboard on your user login. What login role are you using? Maybe I can help you find it…

Hi @Kedalene It sounds like March wasn't locked when you recalculated. I've seen this happen before, when a client CFO went to the consolidated exchange rate table manually and clicked the 'recalculate' button. Wiped out a year and a half of rates we had manually loaded one at a time, as we were validating financials and…

Hey @Dext3r You'll need to script this. There's no where to set this natively.

Hello @User_3S1B9 The number of Subsidiaries supported in your NetSuite account is defined in your contract with NetSuite. You can have as many subsidiaries as you want to have, you just have to pay NetSuite for them. You're provisioned 6 Subsidiaries. As soon as you try to create a seventh (that isn't an elimination sub)…

@Robin Weyrauch In your code, you must set every field that you have to set manually on a status change record. Try this: In your code, set each field manually in the UI at the same time you're setting the field in your code. This way, you're not missing any field that you have to set on the transaction. Just a thought.

Hello @User_49S96 To clarify, when you are on the 'deposits' screen, click 'New Transaction' When the new deposit screen opens, it should look like this: This is the screen you will use to deposit the customer payment you just received. Are you getting to this screen?

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Hello @BDavisRMG I'm not sure what you're seeing in the marketplace - I can't comment on that. I've used the native integration with UKG - it's pretty simple to set up if you are an administrator of your UKG account, and you have your NetSuite Admin available. The issues we ran into with connecting UKG with the free…

Hello @User_JLBXV Attached is the Projects User Guide. You can find the setup for Intercompany time and expenses starting on page 16. I hope this helps This banner may show the source of your issue Since your employees can only be assigned a single subsidiary on their employee record, anything they charge to a project NOT…

Hello @esabis Without a NetSuite Support Contract, I don't think you'll be able to sort through this on your own. You can sure try though! You'll need to investigate 2 area's. 1 area is looking back to find out what hasn't been billed correctly and fix them. That's a big undertaking This should be done in production. The…

Hello @Kristi Tamm Is your question why isn't the button removed. or is this still a system limitation? I'm confused

Hi @Karen See The CSV import tool isn't recognizing one of your maps. Is the date in the correct format? It looks like the asset is using internal ID - is it mapped accordingly? One of the values in the import for the required fields isn't being recognized.

Hi @User_L6WBE , Is the item on your return a non inventory item that isn't fulfilled/received?

To Identify the form: In one tab, have your list of forms sorted by type. One at a time, click down to list of different forms and set as 'preferred'. In another tab, have your vendor record open in edit mode, click save on each form change in other tab. If it saves, click edit and go to the next form. If it goes to…

Hi @User_JLBXV - The workaround that @Jeanne Padilla-Oracle provided is better than anything I ever came up with. As a consultant - I communicate the workaround and recommend that whomever owns FA use the native FA Role. It's a very expensive use of my time and the results are - there's a system limitation.

@User_1ORGK - The reason why it is greyed out is because your project/customer is not set up correctly for you to do so. I suggest that you carefully review the troubleshooting steps that @Jeanne Padilla-Oracle Helped you with from Suiteanswers - I suspect you only got to step 1 and are missing the rest of your project…

Hello @User_JLBXV You cannot provision the permissions to a different role than the Fixed Asset user role. THat is a system limitation. You will need to provision your users the Fixed Asset Role to run the reports. It's a known system limitation as she said above. Personally, I have spent countless hours trying to…

@Thom62 Thanks for the recap! Did you decide upon one?

Hi @Thom62 There has to be some value on that vendor record that is causing the issue? When you try to save it, are you able to review your script errors around that time to see if there's anything there? (Customization>Scripting>Script Execution Logs) That's where I'd start. The error log may give you more details

Hi @User_1ORGK Can you please provide a screenshot so that we can understand?

Hi @Vernita If you are doing any manufacturing or special ordering, then it could be populated because it was built to order, or special ordered for this line. Do you see a linked work order or PO?

@FoxFoxFox It's really hard to answer your question because that function could come from many different possibilities. For example - the New NetSuite 360 financial function includes sending collection emails. Dunning probably has it. Some SuiteSuccess accounts have it, or someone could have built it in your sandbox from…

@Pallavi1903 I dont think you understand. There is no remaining revenue to - it's all zero's. The only way to extend anything would be to add more revenue into the equation. The original contract is completed, so a new one should be created instead of trying to extend something that's already 100% recognized.

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Joy. Just… Joy….. If I could, I would…. I have 2 deadlines I'm working towards. I'm going to come back to this. Any help is GREATLY appreciated.

@Jervin Nicholas Teopengco-Oracle I attempted to create a support for the certview error and the admin error on the ticket, and got this: Tried to log in using this link after clearing cache and cookies, and I'm back to this: I let support know that it didn't work, and I'm over here waiting. I just tried to follow the…

I have one login to Oracle and the User Group. It is my work email. When I log into Oracle, I have to use 2FA with my phone. I don't have an SSO option to log in. Tried on Chrome, tried on Firefox. Same Error. @Jervin Nicholas Teopengco-Oracle so now what do I do?

I get this now, In both Chrome and Firefox Ugh. Why is this so hard? At least it's more than a blank 400 error. So there's that……….