oh they will listen, cause I yell really loud and the upgrade really screwed this up...:eek: if nothing else, they often just want me to be quiet...:D

Thanks, NS, another case closed. Not sure exactly what was done, but I am unable to reproduce this error this morning, (and trust me, I really tried hard to)

Hi Julian, Thanks for the info, but you are correct, I know this. I believe I have found another weird bug in 07. Support and programming are probably putting me on speed dial. :eek: Let me be very clear, it is not the actual enforcement of hold that is the issue. It is the recognition of the days overdue, and the alert…

Loved this - thanks for the laugh. Sounds like a good solution to include in the online help, too - including the part about whacking the responsible party upside the head, that is. :D CMQ Cecelia, your terrible. Although, I imagine it may be quite helpful...;)

Robert, When using specific serialized costing, the value autopopulates based upon the value at the time of purchase. I can't find a way to override it. That may work, if I could force it somehow. And, if I adjust it out, I will have -1 on hand.

Chris, you asked how I resolved this. It seems that back in July, an order was fulfilled for this item. Some genius in the warehouse let the salesguy ship it without recording the serial. His solution? he fulfilled the order with a serial number of "ASKBILL" :( At the time, I had my hands full in another area, and didn't…

I tried that (shhhh, dont tell my controller- it was in months that were closed). It didn't work. Funny thing is, it shows on our physical count sheet, even though I filter it by removing all items with zero on hand. go figure.

nice information guys, but no dice. I can't recreate it, and quite frankly, that is not my focus. My focus is to actually fix this..... I can't adjust it into inventory, as it already shows as a serial number on hand and available. I can't adjust it out of inventory, as the item shows none on hand. I can't do much with the…

Hi Chris, nope, we don't use transfers. also, I have gone back as far as November, and I can find no evidence of the cause. The item has never been sold, and there is a clear item receipt. Seems to be my day for issues. Case # 577097

The time stamps on the system notes read correct- (and yes, I just checked again). My time on the global setting is set to Pacific standard- there is no choice for Pacific daylights savings- but alas- my personal preferences have been changed to reflect Mountain time? :confused: Since I have NEVER been on any time other…

I cannot be the only person seeing this, can I?

Negative, Cecelia- I am not that courteous ;)

welcome to Netsuite- no limits, but not a lot of intuitiveness either... The only way I know to change someones (or even my own) password, is to go in as an administrator, access the employee record, and override and change the password. A pain, perhaps, but simple and quick.

once again, glad I can help. :D

glad I can help ;)

This can happen several ways. The most common one I have seen is from vendor credits that have removed items from inventory that have not been received in via an RMA. Easiest way to tell (for me at least) is to pull up your item, using the main search tab within the item itself, and you will see the entire transaction…

Oh my lord, once again, a PICNIC situation.... I HATE that! JMU- you win the prize, that was the problem- works perfectly NOW, dammit. Just goes to show you, Sometimes it is better to remain silent and be thought a fool than to speak up and remove all doubt. Chalk it up to a blonde moment...... Thanks, guys! :D

ok, seems I was wrong. I have been able to allow them all acess to the pop up (or quick) lead entry form, but now they can't seem to access the full form needed to actually process a quote with all the needed entity info?:confused: Can sales really only use one or the other? I don't see the drop down that would allow them…

Malin, Perhaps you can answer this for me, then, why is it that in the global settings for costing methods, specific is not a choice, if it is so prevalent in your system?

ooo- someone after my own heart... If we ever share the same vicinity in this world, I'll buy ;) Count on it!

In the roles, have you got the Preferred Pop-up form set to one and the Preferred full form to the other? Assuming that is the case, and your standard form has the enabled checkbox off; I'm as much help to you as submarinal mosquito netting (or however that saying goes)... Chin up. Matthew thanks Matthew- Ill be fine, I…

Cecelia, Not sure if this helps, but I don't think you can pull the audit trail by person, once the person has access removed. The audit trail doesnt go away, however, all of their activities are still there, and can be pulled if you pull by transaction type, or customer/vendor name. The information is still there, you…

allrighty then, Gentlemen. I will pass that along. (sometimes it is nice to know that I am just the messenger) With all of the noises being made that NS is going public, I sure hope that you don't use your own serialized module.;)

I am trying to move forward with this, but now, when I try and create new items using LIFO, and the items are serialized, the costing method on the new items is still showing as specific. This is a problem. This means that NS is designed to support TWO costing methods, one globally, and one that applies only to serialized…

yeah- that is pretty much what I came to. However, you left out the part of adjusting them out of inventory, into the new item. Seems the more I look at this, the more I see major issues in the structuring itself of how our items are set up, and how much it will take to fix them. Think I should buy some stock in advil.

This is not OK. If it was consistent, I may go for it, however, as far as I knew, this was working. Now I am finding that sometimes it disallows the so to proceed, and other times it lets them go through, blocking them at fulfillment. I have been researching the issues here, and I know that there is an issue when the…

OK- been tweeking this for a while. This is what I came up with- the only way the drop down appears is if I make the standard form preferred. When either the custom Sales form, or the custom pop up form is preferred, I cannot get the drop down to display, nor can I get . The issue with this is that the standard form is…

works like a dream, thanks!

What I have done to provide credit memos for customers for non-returned items. Created a new service for resale. Named it internally as write off returns, externally, it is just called Returns. I actually created an account for this, so I could show an exact dollar figure on the monthly GP reports, but you may not need to…

I made no changes to the original, imported items, other than to remove all transactions - hence- bringing the on hand amount to zero. I made no changes after that, except on a global level. I had little support from NS, other than for specific questions, directed to a very knowledgeable Ms. Carbray. Seems that I did not…