What I have done to provide credit memos for customers for non-returned items. Created a new service for resale. Named it internally as write off returns, externally, it is just called Returns. I actually created an account for this, so I could show an exact dollar figure on the monthly GP reports, but you may not need to…

I made no changes to the original, imported items, other than to remove all transactions - hence- bringing the on hand amount to zero. I made no changes after that, except on a global level. I had little support from NS, other than for specific questions, directed to a very knowledgeable Ms. Carbray. Seems that I did not…

Actually, Jon, it is more on topic than you realize. If you read my opening posts, you will see that I had thought I did something wrong in the setup and implementation of our items. As was so thoughtfully pointed out 20 days after I brought this up, this is by design. The costing models in NS are not exactly outlined and…

Malin, are you telling me that NS, by design, created and supports two costing methods, in direct conflict with GAAP? This is an enhancement? Come now, can we not expect Netsuite to comply with basic accounting principals? How would you like us to explain this to SOX auditors? should we just give them the number for NS?…

David, Please realize I am by no means, unconcerned. This is a major issue for me. Want to know what my workaround is? Every single order that ships out of our warehouse is now routed to me. every one. every stinking, cotton picking, stupid one. Think I am happy with this? I have to clear the orders for fulfillment. on top…

The fix is in our 2007.0 release. Unfortunately, it requires enough testing that we can't get it into an earlier release. Sorry for the inconvenience. Thanks, -e I have tested this in my beta account. seems to work, but I don't have extensive time to run through every scenario. I'm putting my faith into you, Evan. Gonna…

First, yes, using specific costing for serialized/lot items was by design and has been in use since version 9.0, when serialized inventory was first released. In that time, with literally hundreds of companies using the feature, there are only 3 requests logged to use avg/LIFO/FIFO costing methods with serialized items.…

once again, JMU, I believe I have ruffled some feathers, so to speak. Great, as this is not what I set out to do this morning. I honestly believe that this is simply an oversight on behalf of the programmers, and the powers that be. I have to believe this, as the alternative is to try and accept that this was, in fact,…

try exporting these to excel......

OK, Malin, all sarcasm aside- I have had a few hours to think about this, even ripped some weeds out while thinking, so I am in a much better and more rational state of mind. So, perhaps I should try a different approach here. Instead of being crass and sarcastic, I should use my brain...yes, I do have one...;) So, in…

Matt- are you testing in beta and still seeing this? -angela

Your consent to give them access thru the front door has no real bearing...Keep in mind that they physically hold your database anyway. If they want access to your data for devious purposes. they can get it. Your data is just another file on their servers. Not that they would do it....they have too much to lose...but…

Thank you Angela. I reviewed your dialogue with Evan regarding the credit hold field. It seems that the resolution described there -- that System Notes will be added to that area -- is similar to what I am needing (System Notes on the User Notes). I'm really looking forward to this in the upcoming major release. you and me…

I got my dymo all installed. Even with the resrtictions, I am quite pleased with the efficency and results. another task- done, Yay!

ok guys, get ready, I am off to buy a new dymo printer. I am not trying to print labels from the item record, I am trying to print labels from the item receipt record. When we receive in orders, we often get many of the same items, with different serials. There is a yellow button that says "print labels", but these labels…

I have been all over the system, and have found the module for printing labels with serials. It is relatively worthless for my need. Right now, when we receive say- 10 cogs with serials on a po. there is an option on the receipt page that says "print labels" when used, these labels print our part display name and internal…

wow, wouldnt work all day, one post, and it is all fixed. thanks, netsuite gods.

Apparently, we used to be able to do Credit Holds on the Customer via Mass Updates, but that field is no longer available as a Mass Update field. Credit Limits are available, but not Credit Holds. Credit Hold still shows on the Financials tab (adjacent to Credit Limit), but is just not available via Mass Update. How can we…

Could you clarify something for me. I have never used any code in NS. Was that code for NS or the Dymo software. are you asking about the barcode?

Our company has long used the User Notes (on Customer records, Cases, and other places) to log unstructured information -- which I believe is the purpose of the User Notes. The problem is that users can go back and edit their notes (even when their Notes Tab permission is limited to "Create"). They can change the content…

That's exactly what "Serial Number Barcode" is... what am I missing? ;) Maybe I am missing something here- not you. I have been messing with the pdf layout. I found that the standard pdf layout does list all four fields, the problem I saw was that they were superimposed upon each other. When I removed some fields, I could…

me too. It isnt looking promising, nobody else seems to have any ideas.

Erik, I have run into this a few times. I never have been able to get it pushed through without forcing it. Essentially, I route the payment in as a check, (or cash) and make notes in a custom user notes field on all transactions. I list the cc info, auth number, etc. Then I apply it to the customer, and still have a…

Thanks for the quick response, Evan, it is much easier to accept and be patient, when I can understand the logical reasoning behind the issue. I have logged a case (enhancement) once they assign a number and let me know what it is, I will gladly post this. Thanks for your time.

Evan, I am really confused. What I am asking for was there a short time ago, now it isn't. Please assist me in understanding this. I am trying not to blow a gasket because from my perception, one minute I had it, then it was taken away with no warning or notice. So, perhaps you can help me to see it from your eyes. Was…

Is this coming back?? I need this on Mass updates, and I need it back soon...

Thanks Ken - this is a huge issue for us because several hundred of our items on our website are set to 0 weight and use only the handling. Currently, with the issue happening right now our customers are seeing a 50%increase in shipping costs because it is taking the handling rate plus 1 pound of UPS rate. However, it is…

it seems to be a hiccup in the system- happens only once in a while- and for the life of me, I can't figure out why. Netsuite throws an error at the time the card is billed, but Verisign confirms the charge went through. (as does the bank). Since we Don't want to run the card again, this is the only fix I could come up…

Carrie, What costing method do you use?

I am dealing with auditors today, making sense is not necessary. Carrie, I see you mention two issues in this thread- weights, and inventory valuation. I can't help you with the weights, I havent dealt with those. I may have some insight into the valuation. What you are saying sounds familiar to me.