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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Customer Portal User List

The Customer Portal is a self-service portal where your customers can take control of their transactions. They can easily search and filter their activities, pay invoices, and manage account settings at their convenience. Additionally, customers can save payment methods to streamline future payments, making the entire process quick and efficient. See Customer self-service to configure payment link and customer portal settings. 

To view the list of customers with portal access, click the Ask Oracle menu at the bottom right, then navigate to Administration and Users. click Customer Portal Users, where you can view and manage all contacts under User list section. To give customer contact access to customer portal, see

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