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Field Service
Discussion List
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Collaboration Configuration HistorySummary: We have had a few instances of users switching off Collaboration groups. However when running Configuration History via Dashboard we cannot see any reporting on… -
Moved: FCCS: Can the Explore Repository be set to display in the system Home page?This discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle -
Routing with organizations from a parent bucket to two or more child bucketsSummary: We seek to do routing with organizations from a parent bucket to two or more child buckets, each with a different contracting company, competing with each other…
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Reason for the errors (Service Unavailable - Zero size object) and (Session contains no certificate)Can someone give examples of explanations/causes for the following errors when calling the activities endpoint in Oracle Field Service. The occurrence is rare but would … -
Rescheduled Activities are present and showing in the Booked Activities in the QUOTA ConfigurationSummary: Hi Team, We have checked the issue reported by business team for Bin Omran Bucket and investigated, found that as per the slot from 8 AM TO 11 AM, total activit…
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Unable to find Asset Number Property in Asset Detail pluginI am unable to find the Asset Number property in Asset Details Plugin How can i show Install Base Asset Number in Activity? -
Message Scenario NotificationSummary: What is the meaning of the "New" status when a Message Scenario is executed ? Does it mean that the message leaves correctly from OFS and it is the middleware t…
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How to enable Multiple Attachments using fusion attachments?Summary: Hello, Can anyone share the steps or docs to implement multiple attachments feature using fusion attachments option in field service? How to implement this feat… -
¿Qué afectación causaría la eliminación de Cifrados TLS Obsoletos en los sistemas de producción?Summary: Buen día, Me gustaría conocer qué tipo de afectaciones podrían generarse en los sistemas de producción si se eliminan los cifrados TLS Obsoletos. Esta notificac…
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Unable to create SSO user from API due to password requirementSummary: We are utilizing the HCM-OFS accelerator integration. The resource is successfully created, but when it tries to create a user with a User Type login policy set…
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Is there a way to total up the worked hours of a TechnicianSummary: We are looking at triggering certain message scenarios based on things like a resource's total working time. Essentially we want to trigger a property to be set…
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Routing savings Dollar ValuesSummary: Remove the savings dollar values or fix them to Zero (0) Content (please ensure you mask any confidential information): The routing summary screen displays doll… -
Asset Detail PlugIn Setup (Version 3.0.2)Summary: Hi, I am trying to install Asset Detail Plugin with version 3.0.2 but it keeps saying : Critical ErrorWe encountered an issue while trying to fetch the authoriz…
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communicated windowsSummary: Clearing the Communicated Window properties Content (please ensure you mask any confidential information): When an activity isn't completed the original day tha… -
What is the amount of hosted plugiSummary: We are looking for some answers to the following questions please: What is the maximum number of hosted plugins allowed in a given instance? What is the file si…
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Reassign activities between resources to optimize the routes after activities are assignedSummary: Hi Cloud Community! We want to reassign activities to make each resource route optimized when a routing plan runs. For example, if currently there are 3 Resourc… -
Retrigger Field service transactions failed on OICSummary: I would like to inquire about a solution for retriggering events that fail when the OIC environment is down. Currently, if OIC is unavailable, transactions are …
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CX Solution Overview Demos This Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on January 15th & 16th across our Marketing & Sales Unification, Revenue Transformat… -
Route activationHi, It is possible to have a record of who activates the route of a resource, that is, whether it was the resource itself or another user (for example, dispatcher or adm… -
Access Repeating activities from REST APIHi, I am looking to delete a repeating activity from API in one of my plugin. How can we delete instance of repeating activity through API? use case is we have repeating…
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equipment cannot be moved to a new meterSummary: We have configured OFS as per the documentation. Exchange Meter We have also configured Custom Activities Support for Move Equipment to New Meter. When we perfo…
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Oracle Customer Excellence Awards - Nominations are OpenYou’ve done incredible work. Now you deserve the recognition. The Oracle Customer Excellence Awards celebrate the very best of business innovation, showcasing how organi… -
Is there a session on Oracle certifications?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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expiration/deletion of "unscheduled"/pending activities in TOAHello, I must validate the expiration/deletion of "unscheduled"/pending activities in TOA. Do they still exist in the interface after 90 days? Thanks
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Failed to update Quota Mins by Mass Populate in OFSSummary:Hi Team, We have updated the quota mins for 7th Oct 2024 for respective Quota Buckets, after that we again updated the Mass Populate for day-to-day. Source Date-…
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CX Customer Connect on Field Service 1/9 @ 3PM ET!Please join us on Thursday, January 9th @ 2PM CT/3PM ET for a live session with our CX SE Solution Experts to ask questions & gain more insight on how you can drive bett…
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Is there a way to restrict access to the OFS public URL to specific IP address ranges?Summary: Our organization is wondering if it is possible to restrict access to the OFS public URL by using a whitelist of allowed IP addresses to access the application.…
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unable to display special char post xslt transformationSummary: we have a custom string property to transform data in tabular format via regex and xslt. transformation is working correctly but special chars are not correctly…
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can we send email notification to dispatcher when technician checks a field in a form?Hi team, I have a requirement where we need to send a notification to the dispatcher when a technician checks a checkbox in a form. Can this be done via OFS? Thank you f…
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Error while building Debrief PluginSummary: Hi everyone, I am currently working on 24D and have installed the standard debrief plugin. However, while attempting to build the plugin in cmd, we encountered …