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Field Service
Discussion List
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Where can i get the OFS accelerator package that connects to CCS?Where can i find the OFS accelerator package that connects to Oracle Utilities CCS? https://docs.oracle.com/en/industries/energy-water/cloud-integrations/22b/ccs-ofs-set… -
OFSC events/subscriptionsSummary: OFSC events/subscriptions model acts like batch or realtime? Once subscribed, will the events be sent automatically (if yes, where do we define the URL to sent …
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How is Timesheet processed in OFSC?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Oracle Field Service is now available on Oracle FusionSummary: Our business client has received the email communication from the ORACLE stating: We are excited to inform you that Oracle Field Service is now available on Ora…
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CCS ACTIVITY IS NOT FLOWING TO OFS but Outbound Communication got created in CCSSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Maximum size allowed by an enumerated propertyHello! I would like to know what is the maximum size that an enumerated property allows? Both in number of "options" and in string size of each "option" Thanks
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Facing issues with turning on Teamwork functionalitySummary: We are not able to turn on Teamwork functionality. Content (please ensure you mask any confidential information): We have a requirement, where we get one task a…
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Feasibility of Generating Timesheet Data Based on Activation and Deactivation RouteSummary: Product: Oracle Field Service Cloud Title: Feasibility of Generating Timesheet Data Based on Activation and Deactivation Route in Oracle Field Service Cloud Use…
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Can we send email to the destination resource using the "On Move" message scenario triggerSummary: We want to be able to message our team members (Resources) via email when an activity is assigned to them by routing (generally when customer books via self-ser… -
Clarification of Field Service instance refresh data optionsSummary: Within the Field Service instance refresh options there is a data option, the documented description of each is not clear, I'm looking for a better description.…
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What are the list of attributes related to external and internal change order attributes in PO & PASummary: We are implementing the approval rules for a change orders. can we get the list of attributes segregated with Internal and external change orders to decide the …
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How to get started with writing custom codes in OFSC? Please provide guidanceSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Standard Plugin not reflecting in Add Plugin tabSummary: We have a situation with OFSC Test Instance : https://ofsc-9adc1f.test.fs.ocs.oraclecloud.com There is no Option of Standard Plugin when we click on Add Plugin …
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Invalid Task Order - Error while moving taskSummary: while trying to move task from one tech to a different tech, its giving me a "Invalid Task Order" error. But only for the one tech I need to move the call. The …
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma… -
how to implement 24*7 work shiftSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Unable to add parts to activity in Oracle field serviceHi team, We're trying to add parts logging in as a technician for an activity. We're getting an option to Replenish Trunk Stock but not order parts for a specific activi…
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Set default values if a photo has been taken or notSummary: To mitigate the fact that form history and form submitted are removed (actually hidden) if activity is moved to another date or resource, thus removing the gree… -
Plugin close method perform two redirections (activityId and plugin)Summary: Wondering if it's possible for on the close method of the plugin to redirect back to an activityId and open a specific plugin? Content (please ensure you mask a…
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Public IP of test environment - WhitelistingHello For the purpose of whitelisting, our middleware, has requested the IP used by one of our test environments https://.test.fs.ocs.oraclecloud.com/. After receiving f…
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Limitations on Rest API consumptionHi, there is some limitation in quantity or frequency of request sent to the API Rest? Thanks. -
Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically …
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How to convert a scheduled activity to a non-scheduled activity?Can you explain how to convert a scheduled activity to a non-scheduled activity? I'm interested in using APIs or plugins to perform this task. Content (please ensure you… -
25A - Screens Configuration - ChangesSummary: In 25A, the End Activity form is renamed as Complete Activity in the Screens Configuration page but it is kept as End on the button and as end_activity when add…
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where can I raise a ticket for OFS issues?where can I raise a ticket for' Oracle Field Service' issues? can someone please share the URL for the ticketing system?
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how to share list of available timezones in OFSC to interfacesContent Hi All, I want to share the list of available timezones in OFSC to interface systems so that while creating activity the interface can use correct value to send …
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Line break in DailyExtract exportHi, everyoune, I've a variable configured as follows: On "Activity Details" screen, it's seen without problems: But when Daily Extract generates the file, it includes a …
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Will OFSC application handle many calls.Summary: how many GET events API loads can be handled by OFS ? how many OFSC CRUD operations can be handled by OFS ? Business plan to onboard additional countries, and t…
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How should we developer plugin to capture Barcode scan details for Door IDSummary: Need to develop a plugin that: Captures Barcode Data (Door ID as unique identifier). Allows additional fields to be populated (e.g., Contract number, Sales orde… -
Communication Window for internal activities with repeating and mass doesnt workSummary: Communication Window for internal activities with repeating and mass doesnt work. Internal activity created in mass for the group.. does not hold its position o…