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Field Service
Discussion List
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Limitations on Rest API consumptionHi, there is some limitation in quantity or frequency of request sent to the API Rest? Thanks. -
Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically … -
How to convert a scheduled activity to a non-scheduled activity?Can you explain how to convert a scheduled activity to a non-scheduled activity? I'm interested in using APIs or plugins to perform this task. Content (please ensure you… -
25A - Screens Configuration - ChangesSummary: In 25A, the End Activity form is renamed as Complete Activity in the Screens Configuration page but it is kept as End on the button and as end_activity when add…
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where can I raise a ticket for OFS issues?where can I raise a ticket for' Oracle Field Service' issues? can someone please share the URL for the ticketing system?
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how to share list of available timezones in OFSC to interfacesContent Hi All, I want to share the list of available timezones in OFSC to interface systems so that while creating activity the interface can use correct value to send …
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Line break in DailyExtract exportHi, everyoune, I've a variable configured as follows: On "Activity Details" screen, it's seen without problems: But when Daily Extract generates the file, it includes a …
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Will OFSC application handle many calls.Summary: how many GET events API loads can be handled by OFS ? how many OFSC CRUD operations can be handled by OFS ? Business plan to onboard additional countries, and t…
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How should we developer plugin to capture Barcode scan details for Door IDSummary: Need to develop a plugin that: Captures Barcode Data (Door ID as unique identifier). Allows additional fields to be populated (e.g., Contract number, Sales orde… -
Communication Window for internal activities with repeating and mass doesnt workSummary: Communication Window for internal activities with repeating and mass doesnt work. Internal activity created in mass for the group.. does not hold its position o…
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IP address of production region of OFSCContent Dear All, Can someone share the IP address required for the OFSC production region ? Regards, Vivek Kumar Version 17.2
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Will the HCM to OFS integration accelerator become redundant after OFS transitions to Fusion App?Summary: I am currently working on setting up HCM to OFS integration using the OIC based accelerator. With OFS set to transition into a Fusion application from 25A, I am…
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February 25, 2025 webinar: Start your cloud CX transformation with Oracle Fusion Field ServiceDiscover how service organizations are jumpstarting their cloud CX transformation with Oracle Fusion Field Service. Learn how this solution helps service teams: Moderniz… -
General guidance on Flexible Quota Close Time Enhancement for Time Slot-based BookingSummary: I need guidance on using the new feature, Flexible Quota Close Time Enhancement for Time Slot-based Booking, released in 24D. I tested this feature, but the quo…
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Resource History screen - Horizontal scroll barSummary: In the 'Resource History' screen, it would be convenient if the horizontal scroll bar would always be visible. Content (please ensure you mask any confidential … -
Property Default Value: activity.date not populatingSummary: We have a requirement to auto-populate the 'Date' an activity is planned to in an OFS Form. The Users want to be able to see the Date on the form while they are… -
Enable Password Reset from Display ScreenHi, I'm encountering an issue when trying to enable the password reset feature for users from Display screen. An error message appears, "The screen is misconfigured. "Em…
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CX Customer Connect on Field Service: 2/6 @ 3PM ET!Please join us on Thursday, February 6th @ 2PM CT/3PM ET for a live interactive session with our CX SE Solution Experts to ask questions & gain more insight on how you c… -
Alert for Technicians Assigned to Main Activity in Oracle Field ServiceSummary: Subject: Alert for Technicians Assigned to Main Activity in Oracle Field Service Overview: In our project process, Oracle Maintenance Work Order's (WO) operatio…
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Oracle Maintenance Accelerator Property Setup integration errorError processing message in Invoke upsertMeterProperty Details: ns2:title/ns2:errorCode/ns2:typehttp://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.5Not… -
Optimization routing not assigning activitiesSummary: When there are no activities in routing bucket the optimization routing is triggered but skips. Content (please ensure you mask any confidential information): S… -
How do we regain access if we make a mistake in the OFS login policy and lock ourselves out?Summary: I am currently testing out the IP based login access in the login policy configuration. It looks good so far but my supervisor and I were wondering what would h…
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Handling Multi-Segment Activities in Oracle Field Service Cloud and Maintenance CloudSummary: Product: Oracle Field Service Cloud Title: Handling Multi-Segment Activities and Resource Transactions in Oracle Field Service Cloud and Maintenance Cloud Use C…
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OFS Activity images to upload mobile and maximun sizeSummary: At Oracle Field Service, How many images can be uploaded throught a mobile device camera in an activity and what is the maximum size in pixels? Content (please …
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What syntax do I use to add a form element in an email message?Summary: We want to display (in an email message) the date selected in a form using the date picker field type. Content (please ensure you mask any confidential informat…
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'less than or equal to' custom property validation check on new formsSummary: We are creating new custom activity properties for new forms for our technicians to complete when filling out new customer dockets. We need to be able to add a … -
Activity history not visible for standard actions.Hello All, I am facing issue while accessing activity history. I am not able to see standard actions like "Started, updated, suspended, completed" in history tab. Althou…
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Enable Set Plan in ForecastSummary: Hello Team, As a part of configuring Forecasting, We checked the options to enabling Forecast in Business Rules and Display options, but still the button seems …
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Events REST API to obtain User informationHello! I would like to know if there is an Events REST API to obtain information on: User login/logout User registration, deregistration, modification Role registration,…
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Access a technician's "Activate Route" contextHello! I would like to know if it is possible to access the context (screen) of a technician's "Activate route". We need to know who started the technicians' route (whet…