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Field Service
Discussion List
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Language expression like a regular expression.It's possible to construct a language expression similar to the reg-exp: ^[a-zA-Z0-9_()|áéíóúÁÉÍÓÚñ\Ñ,.;\s/-=]+$ ? I need this for a manual type field, not a property (t… -
REMINDER: CX Customer Connect on Field Service: 4/3 @ 3PM ET!Please join us on Thursday, April 3rd @ 2PM CT/3PM ET for a live interactive session with our CX SE Solution Experts to ask questions & gain more insight on how you can … -
Always enable end button in activity screen in OFSSummary: Our client has a requirement to enable "end_activity" button always, is it possible to do that in OFS? Content (please ensure you mask any confidential informat… -
Run Plugin in background to collect Geo-cordinates of user every minuteSummary: There is a requirement to auto start the activity if the resource is in 50 meter vicinity of the site location. Content (please ensure you mask any confidential… -
Can we access Plugin using APISummary: Can we access Plugin using API. What is the use of Plugin-readOnly Option in Config→Applictaion—>Metadata API? Content (please ensure you mask any confidential … -
How many number of activities can be created using Bulk update API in oracle field service?Subject: Maximum Number of Activities Created Using Bulk Update API in Oracle Field Service Summary: What is the maximum number of activities that can be created and upd…
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Is there any way to include more fields in Edit Required Inventory screen?Summary: I want to add custom fields (such as "Inventory Name" with a text property) to the Edit Required Inventory screen. Is it possible to include custom properties h…
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Why does the routing give a non-ideal sequence?Summary: We are using the Optimization Strategy below since our field resources are working with zone ratios. The ratio itself is effective; however, I'm unclear about h…
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Lower environments access security - Training/Test/DEVSummary: As a Business we have Multiple instances of Oracle Field Service Cloud used for user training, user acceptance testing (UAT) and system development work (DEV). … -
After 25A, is Banner(Pre-built data visualization reports for ADW) displayed once per instance?Summary: When we download the reports and configured tables in the application details page. The Banner will not be visible once you have already downloaded the reports.…
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Is there any way to design custom reports in field service?Summary: We have a requirement to create user report based on the user type and extract that data for business reference purpose. Is there any possible way to achieve th… -
not able to view warehouse in OFS to install required inventory item from warehouse resource.Summary: we have requirement, using warehouse resource we want to install required inventory on activities. 1- we have added warehouse resource in bucket and we added it… -
OFSC PLUGIN QUANTITY ALLOWEDSummary: OFSC PLUGIN QUANTITY ALLOWED Content (please ensure you mask any confidential information): We would like to know the permitted number of plugins that can be up…
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Deleting Inactive UsersSummary: I wanted to delete inactive users. I did configure in the User Type → Resouces the possible group actions: After refresh, I did try to select the inactive users…
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how to suscribe collaboration events from oicSummary: hi, connector for OFS in OIC doesn´t have collaboration event. How can i suscribe to these collaboration events? https://docs.oracle.com/en/cloud/saas/field-ser…
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can we add a custom value in maximum segment duration for a single day in multi-segment activitySummary: Can we add a custom value in maximum segment duration for a single day, while configuring multi-segment activity in the Activity type For Example, I need to sel… -
How to Block Push Notifications During Unscheduled or Future Routed Dates?Summary: We have set up push notifications using the Message Scenario with the Collaboration Delivery Channel on our iPad (scenario will be launched when Activity is Mov…
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limitation of APP usage on specific DevicesSummary: Need to force users to use OFS mobile App on specific devices Content (please ensure you mask any confidential information): Our Customer has strict policy on m… -
REST API - Activity position change in routeIs there any particular field that updated task position in route with out updating field positionInRoute in OFSC? Which all fields have capability to update task positi…
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Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting WarningsTitle: Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting Warnings Hi everyone, I have a question regarding the way alerts and warnings…
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Data Defect in Daily Extract Report after adding the Properties Field in Daily ExtractSummary:Hi Team, We have faced the data defect issues in Daily Extract Report whenever we have added the one properties Field 'OSN_STB_Main_Serial_No',due to this 5 prop…
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Error update login policyHi, I want to update the maximum number of sessions in a login policy. When I change the value, I get an error with the policy label indicating that spaces are not allow…
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How to mass reassign user typeWe created a new user type in Oracle Field Service Cloud, and I'd like to assign over ~100 resources to it from their current user type. I don't see any bulk, mass, etc …
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How can I update a custom property on activity entity from OFSC plugin ?Summary: whts the best way to update a custom property defined at entity ( activity ) from ofsc plugin , (by not using OFSC API calls) ?. Is close and update methods in …
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Suspend message scenario: Apply a message step against the "Master" AIDSummary: When a STARTED activity is then SUSPENDED, we need to be able to apply a 'set property' message step against the "master" AID (the original AID). Content (pleas… -
Created activity booking date time showing different from Resource Date time in Oracle Field ServiceSummary:Hi Team, We have faced the errors as Created activity booking date time showing different from Resource Date time in Dispatch Console of Oracle Field Service. Co…
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How the Data is storing in the History Table in APEX:WFMADMIN.VFQ_WFM_ACTIVITY_HISTORYSummary:Hi Team, Can you please let us know and guide us how the Data is storing in the History Table in APEX:WFMADMIN.VFQ_WFM_ACTIVITY_HISTORY in Oracle Field Service. …
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on March 19th & 20th across our Marketing & Sales Unification, Revenue Transformatio…
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message Scenario Placeholder for Activity end time when it crosses midnight.Summary: We use message scenarios to interface data over from Field service to Service Cloud. Currently when an activity is completed in field service a message is trigg…
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How to get Debrief Plugin code in 25A.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…