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Field Service
Discussion List
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Is there a way to skip confirmation screen for Enroute ?Summary: When we click on Enroute button, we are led to a screen where we need to click submit and then the travel starts. we have a client requirement where we want thi… -
Visible resource will not show hierarchy in Dispatch ConsoleSummary: Dear All, "There is a requirement to add a group along with its members to the visible resources. However, once we see dispatch console, the hierarchical struct…
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Attachment Sync between Oracle Field Service cloud and Oracle Fusion Cloud.Summary: "Hi Team, Greetings! We are currently working on a Fusion Service to Field Service bidirectional attachment sync integration. We have created two integrations: …
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List of Fields that can be edited in Group ActionHi All, We had a requirement to edit duration simultaneously for multiple activities . We could see that duration is not an editable field in 'Change Group of Activities…
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How can we default travel time estimate in OFSC?Summary: Hi, How to default travel estimate value and ignore OFSC learned statistics which is currently influencing travel estimates when returning booking options respo…
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Rename Submit buttonSummary: Dear All, "We have a client requirement to rename the 'Submit' button on a specific screen, such as the Activity Details form. However, when we attempted to cha…
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Manage OFSC users in Fusion Field Service CloudSummary: We are using Oracle Fusion Field service Cloud which is a new offering within Oracle Fusion platform. The stand alone OFSC environment all users used to be crea… -
Fusion Field Service - Resource API update not working (Accelerator / Postman)Summary: As part of trying to enable the maintenance accelerator between FFS & Maintenance, we have run the integration "Oracle Maintenance OFS Resource Sync" & we have … -
How to display a table using property fields?Summary: Hello. Our current screen displays up to five previous activities for the premise. Each activity is represented using property string fields. In the example bel…
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OFSC Enumeration value naming conventionSummary: Is there an Enumeration value naming convention that Oracle Suggests? Content (please ensure you mask any confidential information): Is there any Enumeration va… -
Trigger the Plugin from Custom Form in OFSCHello Everyone, I have one requirement where i need to generate the PDF and take it to print option from the Custom Form. The fields in the Custom form are from Activity… -
Label name of Ordered & Not Ordered activitiesSummary: Hi Community Experts, I am seeking for the label name of the Ordered/Not Ordered activities for 1 of our complex business need. I tried to re-produce the scenar…
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Performance OFS MonitoringDear support, Our customer expects increase volume on the number of activities that our Production OFS installation needs to handle. All the integration with OFS is goin…
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How to exclude an activity type from a specific bucket when using the bookingOptions API?Summary: Exclude specific activity type from being offered in a particular bucket using bookingOptions API in Oracle Field Service. Content (please ensure you mask any c… -
Not able to Concatenate "Description" in Required Inventory "Model" Property.Summary: We have a requirement to concatenate "Description" in Required Inventory "Model" Property Using Maintenance FFS accelerator Integration We observe that the Main… -
Possible to allocate/transfer multiple activities via collaboration?Summary: Hi At the end of the working day, we can have multiple unassigned activities that are not allocated to a specific resource or engineer. We are currently explori…
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OTBI for Oracle Fusion Field service (FFS)I need to generate an OTBI report in Fusion Field Service, subject area is not available
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is it possible to get time difference between now()- Activity Time of Booking as elapse time?Summary: is it possible to get time difference between now()- Activity Time of Booking as elapse time? i'm trying to a way to capture elapse time between now() and activ…
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Not able to view Daily extract functionality in Fusion Field Service(FFS)Summary: In the Fusion field Service, we are not able to view and configure the Daily extract functionality. Content (please ensure you mask any confidential information…
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How to Sync Resources Instances from Maintenance To FFS using acceleratorSummary: As per Business Requirement, we have to sync Resource Instances from the Maintenance cloud to Fusion Field Service (FFS) using Accelerator. But the Accelerator …
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How do I switch APPT_WORK_SKILL table from Daily to realTime?Summary: The information in this table is essential for the company; therefore, it must be obtained in real time. Content (please ensure you mask any confidential inform…
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Grouping and Linking Suspended Activities in the Activity List UI.Summary: Hi, We're looking for some guidance on handling suspended activities within the Activity List page in our application. We have two main challenges we’re hoping …
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get team information via msg scenarioSummary: im trying to get team information via msg scenario. i tried below block but its not working as expected. Examples of message blocks can anyone help me on the ri…
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Oracle Field Service Maintenance Accelerator Work Order SubtypeWe have Requirement To Sync Work Order from maintenance to OFS with specific Work Order Subtype, other than that subtype we don't want to synce The issue is that in OFS-… -
How to retrieve Activity History from Field serviceGreetings, We're implementing some new controls in Field Service and wanted to know how to export the activity history to keep track of users who make changes. Also, is …
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Non-scheduled work orders in our field service getting travel time updates every nightSummary: Non-scheduled work orders/service requests in our field service getting travel time updates every night: Oracle support answer was: “The travel time update is d…
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Integer Field Comparison in Validation Rules Not Working as ExpectedHi Oracle Community, I’ve created two custom properties in Oracle Field Service: activity.XX_INT1 and activity.XX_INT2, both set to Integer type. In the validation rule …
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What is the logic behind the "Street Level Routing" Travel Estimations?Summary: We'd like to better understand how Oracle/Google determine which is the correct Travel Estimation to use when SLR is invoked, as we're not convinced that the tr… -
Oracle field Service Cloud to Oracle project Management IntegrationSummary: Is there any standard integration between Oracle field Service Cloud to Oracle project Management for Project task Assignment and Scheduling. Content (please en…
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What is the value limit in the filter?About the filter visible on the List/Time/Map screens. I have a created one named "Occurrence Number", where the client can filter several values such as: 5613214, 561…