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Field Service
Discussion List
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How can we enable Dispatcher for custom object to redirect from create to list pageHow can we enable Dispatcher for custom object to be redirecting page to list page once we click on create button on create page? is this possible? -
How to Handle and Started Activities When Technicians were unable to End themSummary: Hi Oracle Community, In Oracle Field Service (OFS), how should we handle scenarios where a technician starts an activity but forgets to end it, either due to hu… -
Support for "OR" Conditions in Custom Filters for Oracle Field ServiceI would like to inquire whether Oracle Field Service currently supports creating custom filters that use OR logic between multiple conditions on custom properties. Speci…
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OOTB option to provide a label to a hyperlink instead of the complete URL clicking which navigatesThe requirement is to create a hyperlink within the Resources page such that clicking to which the URL is opened. Currently the approach used is creating a property with…
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Read CSV files from SFTP location via Plugin in batch modeSummary: Read CSV files every hour which has activity data in SFTP location and create activities in OFSC without middleware. Content (please ensure you mask any confide… -
The activity End Time is available in Daily Extracts but not in other Integration Channels**This post was created as part of a How to Service Request (SR) Summary of the question: In the Daily Extracts configuration, under Applications there are some very use…
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Update user login via APISummary: I am trying to update the user login property via the REST API, I get a 200 response on PATCH /rest/ofscCore/v1/users/{login} but the login property is not upda…
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How to send email to dispatcher when multiple dispatchers are assigned to a bucket?How to send email to dispatcher on activity completion when multiple dispatchers are assigned to a bucket? Scenario: I want to configure a Message Scenario to send an em…
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Barcode / QR Code Scanning Inventory Pack which has multiple Serial NumbersSummary Barcode / QR Code Scanning Inventory Pack which has multiple Serial NumbersContent Hello All, I have a requirement to scan inventory pack of 10 items from Mobile… -
Open File Property via Plugin?Is there a way to open a file property that was set (on activity or resource) via Plugin for display purpose? For example, a PDF has been set to a resource property. Whe…
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We want to stop users from activating route in OFS in future timeWe want to stop users from activating route in OFS in future time. Is there any configuration that we can change?
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How to create resources in OFS Fusion once the Users and Employees are syncedHi, we are syncing the employee information from an External HR system into Fusion, and since now OFS application is part of Fusion can you please let us know the proces…
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Integration Error "A database constraint was violated while storing the changes in the database."Summary: Hi Everyone, We are testing the 25.1 version of Part Order Integration in Oracle Service Logistics (OFS Sync). As part of the integration, the integration is ca… -
Travel Time - Where is My TechnicianSummary: How to calculate the time of travel that informs the Where's My Technician topic? Here in the image you can see that the technician is in Argentina while the Cl…
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Embed the signature in the PDF using Plugin - OFSCHi Everyone, I am developing the plugin to generate the PDF for the Activity task using JSPDF library .I have almost completed that. But the pain point for me here is I … -
Light and Dark mode to Mobile ContextSummary: Dear All, There is an requirement of light and dark mode option, Is there an option for the user to set light mode or dark mode in mobile contexts? which provid…
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Is there any documentation for the May Application Deployment 3 as used to have for the Weekly Pack?Summary: Documentation doubt Content (please ensure you mask any confidential information): Hi, I would like to know if there is any documentation for the latest update …Luiz Felipe N M Nogueira 102 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle
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Unable to Audit Trail "User Type" field in Oracle Field Service CloudSummary: When we update User Type field value in Edit Resources screen, we are not able to see the Audit Trail in Resource History Tab for User Type field. How can we Au…
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Warehouse Resource not visible on Resource Hierarchy in OFSCDear Team, I’ve been working on implementing the Warehouse as a resource to enable Field Technicians to consume inventory directly from it. Currently, inventories in Ora… -
want to place validation in a form where pass all check box is selected, all values should be passI want to set validation in a form where the "pass all" checkbox is selected, which means all values should "pass" in all remaining properties.
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How to export users in Oracle field service.I used postman but i was not able to fetch all 3000 users at once. Even the filter for active users in postman does not work. https://atcocloud.etadirect.com/rest/ofscCo…
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how control start button by locationSummary: Hi everyone. Currently, OFSC has an alert that sounds when a technician is not in a correct location or is in different location to the started activity. But an…
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Issue with Where is My Technician Link VisibilityHello, I'm experiencing an issue with the visibility of the Where is My Technician functionality. I added my email address to be able to test the configuration, but I'm …
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Showing thumbnail and download link of attachment attribute on pluginSummary: Is it possible to generate or retrieve thumbnail URL and allow download of the attachment URL (image/PDF) on the plugin page without downloading file using indi…
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OFS Attachments Sync with Fusion Service – Multi-Work Order ScenarioSummary: We have a scenario where multiple work orders (WOs) are created under a single Service Request (SR) in Fusion Service. Each work order represents a multi-day jo…
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Inventory Reservation in FusionSummary: we have used "Oracle Fusion Inventory Management Accelerator for Oracle Fusion Field Service" to sync inventory data to field service, when we install inventory…
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Working of attachments in Fusion Field Service (FFS)Summary: Hi everyone, I would like to understand how the attachment works in the new FFS environment. Content (please ensure you mask any confidential information): Base…
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How to assign a collaboration group to a resource/user in Fusion field service.Summary: I am working to set up collaboration in Fusion Field Service. I set collaboration permissions for our user types on the user type General tabs. I also created c…
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Export activity to External systemHi Team We have requirement that some of work load from OFS can be exported to external system in which they can process these activity in their system. Also, when they …
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Query on Adjusting Travel Time via OFS API During 'Enroute' StatusHi Team, In the OFS UI, when an activity is in the 'enroute' status, we have the option to manually adjust the travel time. We wanted to check if this adjustment can als…