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Field Service
Discussion List
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Can We assign Multiple Roles to Single User in FFS ?Summary: We have a requirement where one user handles both the roles of Manager and Technician. How can we achieve this in FFS to assign the Manager+Technician Role to a… -
Supported geometry types in OFSC map layersSummary: In Oracle Field Service Cloud (OFSC), when setting up a map layer, are we restricted to using only point-type layers, or are other geometry types supported? -
Can we open OFSC plugin pages using direct URL in another application ESRISummary: Hi Team, Scenario: We have setup integration between OFSC and ESRI Field Maps. We have created a plugin (Let's Say A) which takes user to ESRI Field Maps where … -
A reminder set to trigger 18 minutes before the technician’s ETA isn’t sending the notification.Summary: A reminder scenario is set up to trigger 18 minutes before the technician’s ETA to send a collaboration notification. The notification is not being triggered ev…
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Difference between Oracle Field Service and Oracle Fusion Field ServiceSummary: Hi Team, Do we have any document explaining the difference between functionalities in "Oracle Field Service" and "Oracle Fusion Field Service" or if someone can…
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Auto-Rescheduling of Linked Activities in OFS (Finish-to-Start Relationship)Summary: Looking for a way to automatically reschedule all linked activities when one of the linked activities (Finish-to-Start type) is manually rescheduled by a techni… -
Offline Plugin guidance apart from OFSC official documentation.Summary: Hello Folks, I am working with OFSC from couple of months and I encountered one challenge to work with OFSC plugin which will be working as Offline using plugin…
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Legal Addresses are duplicated when move to Address task is performedOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):FedEx Description (Required):When usin…
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Integration Error "A database constraint was violated while storing the changes in the database."Summary: Hi Everyone, We are testing the 25.1 version of Part Order Integration in Oracle Service Logistics (OFS Sync). As part of the integration, the integration is ca… -
Does attachments-OCI Object Storage Properties work in offline modeSummary: Hi Team, We have created an OFSC form where we have exposed Attachments-OCI object storage properties. So, we wanted to check: If user is offline, will he be al…
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Duration Consideration in Asset Details plugin for History Work ordersHello Folks, We are working with Asset Details plugin and we required some important information to check for the login behind the Historical work order fetched from SCM…
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is it possible to re-order activities from My Route PageSummary: Hi Team, We can re-order activities using "Position in route" field in Activity Details. Is it possible to re-order activities from My-Route Page, Dispatch Cons…
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Integration between Oracle Projects and Oracle Fusion Field ServiceSummary: Content (please ensure you mask any confidential information): Hi Team, We are exploring the integration between Oracle Projects and Oracle Fusion Field Service…
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Visual Builder plugin developmentSummary: Hi, I have a few questions related to VBCS plugin development: Can a VBCS plugin be developed in Visual Builder or can also be done in Visual Builder Studio? Af…
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Irrelevant Past Timestamps Appearing in Activity HistoryHello team, We have observed that for several activities in Oracle Field Service, the history section displays timestamps that predate the actual creation date of the ac…
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Display the Enroute time in an activity fieldSummary: Capture activity Enroute time so it can be displayed in the activity details screen. Content (please ensure you mask any confidential information): In customer … -
How can we create a custom template for a dropdown virtual field, replicating OOTB behaviorSummary: We need to add a field-level on-change trigger to a virtual dropdown field, but are unable to do so using the out-of-the-box (OOTB) template. We're seeking guid…
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how to inactive the enumeration value of a property in OFSC using REST APISummary: Hi Team, we are trying to inactive an active enumeration value using OFSC Rest API. However, it is throwing a validation error "Validation failed. Enumeration l…
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Is there a possibility to view any integration failures from OIC to OFS?Summary: We would like to enable any logging for ongoing/incoming transactions into OFSC via OIC. This is required to fix any failure from the upstream to OFSC. Currentl…
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Our messages stopped working when we switched to HTTP 1.1 from 1.0Summary: While switching from http 1.0 to 1.1 - our middleware stopped receiving messages Content (please ensure you mask any confidential information): We have messages…
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Validate a string property to allow user to enter 'DD-MON-YY'Summary: We have a string property bringing in date, we would like that to be a RW property with users entering or overwriting the value in the field. How do we use Prop…
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Where Is My Technian URL changed from "w." to "g3." and no longer workingSummary: We are about to implement Where Is My Technican and last week during our testing, the URL path is always: https://w.etadirect.com/ — and it was working correctl…
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Meter Reading Plug-in Purpose, Property Entry Responsibility & Technician Workflow in OFSSummary: Content (please ensure you mask any confidential information): I have installed and configured the Meter Reading Visual Builder Plug-in in Oracle Field Service …
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Transferring inventory through collaboration in OFS not integrating to Fusion InventorySummary: Hello Experts, I’m currently exploring the Inventory Transfer functionality in Oracle Field Service (OFS). I’ve successfully configured and tested stock transfe…
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New Screens option in Release 25D - single screen configurationSummary: In the release notes for 25d the below is stated: 'For Fusion Field Service customers, screen configuration is now shared across all user types, eliminating the…
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Notification to technician on rescheduling an activityThere was an error rendering this rich post.
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Is it possible to set custom icon in Main Menu Tab while adding it as External Application PluginSummary: Hi Team, We have created a plugin with type "External Application" and we are adding an external URL in the plugin. We are adding this plugin in left Main Menu …
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How to restrict 'Next Activity' selection to only the next in sequence and 'None Ordered'?Summary: Need to update the ‘Next Activity’ selection logic to restrict options to the next assigned activity and any ‘None Ordered’ activities only. Content (please ens… -
Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…
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Always getting the critical Error in the debrief plugin changeSummary: Hi Everyone, getting this Error In the debrief plugin no idea what to do .when I open the plugin I am getting this error. for over requirement we did some chang…