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Field Service
Discussion List
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Can we use the geolocation form element to allow a user to manually select a location?We need to capture lat/long coordinates on form submission. The user may not physically be at the location that we need the coordinates for. Is there a way that we can u… -
Oracle WACS Whitelistingwhat is the method Whitelisting (specific URL or Domain) in oracle WACS. we are trying to call OIC integration from WACS but unable to make a connection using SOAP API w…
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How to populate Address in work order when there are no contacts maintained at Site LevelSummary: The client is not having Contacts maintained at Address level in CX. How to populate the site address and time zone in Service work order. Content (please ensur… -
Hide activity fields based on activity property valuesSummary: We have an activity type of 'Assist tasks' - these are linked customer calls to a primary tasks e.g. Technician may require support on a customer site due to si… -
Want to use SAML login policy for SSO authenticationWant to use SAML login policy for SSO authentication, it is enough to have idp metadata xml or oracle IDCS is also required. -
Technician Assigned work zone and Travel Time And Assigned activities.Summary: Hello @Team, We are having one strange behavior encountered with Routing Plan for technician assigned work zone and Travel Time so need some input in this matte…
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Fusion Field Service Cloud : Unable to see resource information as Read WriteSummary: The Screen configuration has the values Read/Write for many of the fields under Edit/ Resource Information. But not able to make it read write from application …
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Oracle WACS Whitelistingwhat is the method Whitelisting (specific URL or Domain) in oracle WACS. we are trying to call OIC integration from WACS but unable to make a connection using SOAP API w…
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Adding OverTime to resource calendar in OFSSummary: In OFS, is there a way to add approved overtime to a resource’s calendar in addition to their regular working hours? Example: Standard working hours: 08:00 – 17…
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Maintenance Work Order Operation Material Required Quantity is zeroHi, We are using the "Oracle Inventory - Field Service Sync" Accelerator to sync material consumption from Oracle Field Service (OFS) to Maintenance Work Orders. When we… -
Oracle Field Service Help Needed – Distance-Based Billing RequirementHi all, We’re using Oracle Field Service Cloud (OFSC) for handling bus breakdowns during trips, where the destination location is dynamic, often in the middle of highway…
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Screen configuration is shared with User TypesSummary: All new user types added in the fusion field service is with shared screen configuration and not able to create / change a user type with out the shared screen … -
"Forgot Password" Option in Login page. Is this possible in OFSC?Content Hi Gurus, One of customer requirement is providing the feature of "Forgot Password" in Login page, so that user can request and change his/her password. Regards,…User_2025-01-30-02-11-25-369 43 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle -
How long can we store attachments in OCI Object StorageSummary: We created attachment property with OCI Object Storage. How long can be store our attachments in OCI Object Storage. Is there any limit on retention duration or…
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Using Github for OFSC plugins migrationSummary: Hi Team, Wanted to understand if we can use Github for OFSC plugins migration. Or is it even recommended to use GitHub even if it is possible. How are plugins n…
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Van speed calculation on Map (Dispatch Console)Hi, When viewing the Map and selecting a dot on the Resource Trace, one of the hints displays the Speed. Could you clarify how this speed is calculated? Is there any doc…
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How To get Table for Asset Meter InformationHow To get Asset Meter Details like the one in Picture from Maintenance Accelerator
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VALIDATIONSummary: I'd like to require a user to enter a property value in upper case… or automatically change the value entered to upper case Content (please ensure you mask any … -
What are the best practices for transitioning to new SKU from OFS-->FFS + FFS queriesSummary: We are planning to transition to a new SKU for one of our clients and have a few questions: Are there any guidelines, best practices, or key considerations we s…
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Transitioning from Google Chrome to Microsoft EdgeSummary: For a long time we have had both Google Chrome and Microsoft Edge in use by the business on laptops/pcs. In the coming months we are looking to remove Google Ch…
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Filtering by status works in /activities API but not in resource route — is this expected?Summary: Hi Community, I’m currently working with Oracle Field Service REST APIs using Postman to test endpoints. I noticed a difference in how filtering behaves between…
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Workflow steps - when do (should) they show up?Summary: We're rolling out workflows to our countries now with visibility based solely on activity worktype group. The steps themselves have visibility conditions for po…
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Validation in a field with a list of valuesSummary: Can validation be applied so that a field containing a list of values auto-completes with a value based on what is entered in another field? Example: Field A ha…
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Not able to see more than one resource in Who's NearbySummary: Hi Team, We have three resources (A, B and C) logged in -one from laptop (A), one from ipad (B) and one from android phone {C}. All three are at same location. …
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Sending Activity into OFFS With Geocoordinates Only and No Service AddressI am working with a construction company that in many cases is performing work in very rural locations on railway related projects. They will have the GIS based coordina…
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Fusion Field Service error - ADFC-02011: The value for 'localActivityId' cannot be nullHello, We're trying to navigate to Oracle Fusion field service. But when trying to enter, we're getting the following error: ADFC-02011: The value for 'localActivityId' …
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OFSC using Collaboration with plugin's getTokenSummary: Connect to an already instantiated chat using the plugin's getToken. Content (please ensure you mask any confidential information): Good afternoon, in a plugin …
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Impact of Migrating Field Service to FusionI want to understand the impact of migrating Oracle Field Service (OFS) to the new Oracle Fusion SKU, particularly regarding existing configurations, integrations, and d… -
OFS resource field mapping to Fusion users field mappingSummary: We are able to follow the steps and create OFS Resources but would like to understand the mapping between Fusion User and how the OFS Resources are populated. P…
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User type in Oracle fusion field serviceI created a new user type from "Field Resource" user type and associated a custom field service technician role but when assigning that custom role to a user, the user i…